Awful broadband speeds
Discussion
We’re in the process of buying a new home & I’ve just checked what broadband is available to us. It seems 3-5mbps is the max we can get. Does anyone survive on similar? It seems extremely slow, considering a few roads away the in-laws get around 65mbps. Are providers usually open to ‘upgrading’ a roads speed if there’s enough interest?
We did get 2.5 on a good day.
We watched stuff online after downloading it overnight, didn't upload hi quality pics and the internet shop was a test of patience.
Now on 40 and can use a Chromecast etc, upload whatever we want and the internet shop takes half the time. Surfing PH isn't massively different.
We watched stuff online after downloading it overnight, didn't upload hi quality pics and the internet shop was a test of patience.
Now on 40 and can use a Chromecast etc, upload whatever we want and the internet shop takes half the time. Surfing PH isn't massively different.
When you say buying a new home, do you mean new build? In that case the checker won't be accurate. If it's an old home and that's really the speed...I couldn't do it! A previous home was a new build and the first few weeks we had those speeds...no chance of WFH with meetings, or streaming anything decent.
Ha Ha, just complaining about the speed here. We pay the same as folk with 80MB or better yet for the last few nights it has dropped off completely.
We usually get a max of about 5.5 but at times the Broadbank Speed Checker won't even register. Currently on about 2.5MB after half an hour of swearing as I needed to sort some banking out.
Rang BT last night, a very polite lady called Jennifer from BT did stuff at her end (working from home) and the 4.30 - 8.00pm no service period was fine tonight. It was 9.00 pm it all went off!
Of course the polite lady was going to call me tonight at 6.30 this evening to see how it was working. Still waiting from the call. Bloody BT
Back on the phone tomorrow.
The Broadband service in this country is s
te.
We usually get a max of about 5.5 but at times the Broadbank Speed Checker won't even register. Currently on about 2.5MB after half an hour of swearing as I needed to sort some banking out.
Rang BT last night, a very polite lady called Jennifer from BT did stuff at her end (working from home) and the 4.30 - 8.00pm no service period was fine tonight. It was 9.00 pm it all went off!
Of course the polite lady was going to call me tonight at 6.30 this evening to see how it was working. Still waiting from the call. Bloody BT
Back on the phone tomorrow.
The Broadband service in this country is s
te.https://www.ofcom.org.uk/phones-telecoms-and-inter...
BT have an obligation to provide 10Mbps minimum if you ask them for it (as long as the cost is under £3,400).
BT have an obligation to provide 10Mbps minimum if you ask them for it (as long as the cost is under £3,400).
kentlad said:
We’re in the process of buying a new home & I’ve just checked what broadband is available to us. It seems 3-5mbps is the max we can get. Does anyone survive on similar? It seems extremely slow, considering a few roads away the in-laws get around 65mbps. Are providers usually open to ‘upgrading’ a roads speed if there’s enough interest?
Can you test the BB at the new house?If you work from home, I wouldn’t buy it
kentlad said:
We’re in the process of buying a new home & I’ve just checked what broadband is available to us. It seems 3-5mbps is the max we can get. Does anyone survive on similar? It seems extremely slow, considering a few roads away the in-laws get around 65mbps. Are providers usually open to ‘upgrading’ a roads speed if there’s enough interest?
You could setup a p2p link from their house if you have line of sight from rooftop to rooftop. Bit of a faff to setup but could be an option. The estaimted speed checkers generally work on a pure calcuation of the physical distance from the propery to the street cabinet or local exchange (whichever terminates the 'twisted pair' wire in to the property). If the property has previous had broadband this calculation can be overruled by the actual figure.
So you often find properties that have not had recent BB at the max speed who a bit of a pesamistic view.
You cant really get beyond this wihtout actual trying to get it improved. This would involve ordering BB and then seeing wha tyou get and if replacing the cable helps. sometimes it is possible to replace the twisted cable from the house to the drop point (sometimes a telegraph pole near the property). In my house I recently got this replacd and it got the speed from ~45Mbps up to the max 80Mbps.
As mentioned in other posts you can get faster internet thorugh other mechanisms, but they will always lots of hassle and never as good as a straight up cable.
So you often find properties that have not had recent BB at the max speed who a bit of a pesamistic view.
You cant really get beyond this wihtout actual trying to get it improved. This would involve ordering BB and then seeing wha tyou get and if replacing the cable helps. sometimes it is possible to replace the twisted cable from the house to the drop point (sometimes a telegraph pole near the property). In my house I recently got this replacd and it got the speed from ~45Mbps up to the max 80Mbps.
As mentioned in other posts you can get faster internet thorugh other mechanisms, but they will always lots of hassle and never as good as a straight up cable.
Sixpackpert said:
Do you get 4g in the area? Could be an option?
This.Suffered slow (not as slow as yours though) unreliable broadband for years. BT aren’t interested in fixing it. No other providers are interested in serving the area.
Moved to 4G a month ago. Speeds vary, but generally 2.5x download and 10x upload compared to our old wired line.
We can't get fibre, apparently our streets telephone lines go directly into the local exchange rather than a box and the OFCOM checker states no plans to upgrade yet......
its bloody frustrating as the new houses around us and the next street down from us all have fibre.
Our council are regularly proclaiming that we are a digital city, with nobody being left out.....
its bloody frustrating as the new houses around us and the next street down from us all have fibre.
Our council are regularly proclaiming that we are a digital city, with nobody being left out.....
Skyedriver said:
Ha Ha, just complaining about the speed here. We pay the same as folk with 80MB or better yet for the last few nights it has dropped off completely.
We usually get a max of about 5.5 but at times the Broadbank Speed Checker won't even register. Currently on about 2.5MB after half an hour of swearing as I needed to sort some banking out.
Rang BT last night, a very polite lady called Jennifer from BT in Southport did stuff at her end (working from home) and the 4.30 - 8.00pm no service period was fine tonight. It was 9.00 pm it all went off!
Of course the polite lady was going to call me tonight at 6.30 this evening to see how it was working. Still waiting from the call. Bloody BT
Back on the phone tomorrow.
The Broadband service in this country is ste.
Update: rang BT again this morning, spoke to a lady called Catherine also at Southport. She looked at everything, logged onto our new BT Hub 6 (which she tells me is for full fibre rather than copper wire) and proclaimed that she could see the fault and would sort it. We usually get a max of about 5.5 but at times the Broadbank Speed Checker won't even register. Currently on about 2.5MB after half an hour of swearing as I needed to sort some banking out.
Rang BT last night, a very polite lady called Jennifer from BT in Southport did stuff at her end (working from home) and the 4.30 - 8.00pm no service period was fine tonight. It was 9.00 pm it all went off!
Of course the polite lady was going to call me tonight at 6.30 this evening to see how it was working. Still waiting from the call. Bloody BT
Back on the phone tomorrow.
The Broadband service in this country is s
te.waiting for folk here to put this right but: apparently the hub changes my IP address every 10 seconds and it seems to store these old addresses. She has cleared the storage a bit like removing temp files and cookies......
Sound feasible? Currently on over 5MB briefly saw 6 at one point.
Our difficulty is that with Sky TV multiroom, the heating controls all on wi fi, Son doing homework etc, every time we lose BB we also lose the heating controls TV links and Son cannot complete his work. How we rely on modern tech now!
Skyedriver said:
waiting for folk here to put this right but: apparently the hub changes my IP address every 10 seconds and it seems to store these old addresses. She has cleared the storage a bit like removing temp files and cookies......
Sound feasible?
If your devices were requesting a new IP address every few seconds, the way DHCP works is to reallocate the same address in most instances.Sound feasible?
If you want to crashtest their theory, give one of your devices a fixed address, eg, 192.168.1.20, which should be outside the DHCP range.
If you look at http://192.168.1.254/00000111500/gui/#/basicStatus you should see your connections' speed and uptime.
HOWEVER, If what they really mean is your hub's WAN IP address is changing every few seconds, there's a fault with either the device, or the line itself. You'll be able to tell on the page above, look at "network uptime".
eein said:
The estaimted speed checkers generally work on a pure calcuation of the physical distance from the propery to the street cabinet or local exchange (whichever terminates the 'twisted pair' wire in to the property). If the property has previous had broadband this calculation can be overruled by the actual figure.
So you often find properties that have not had recent BB at the max speed who a bit of a pesamistic view.
You cant really get beyond this wihtout actual trying to get it improved. This would involve ordering BB and then seeing wha tyou get and if replacing the cable helps. sometimes it is possible to replace the twisted cable from the house to the drop point (sometimes a telegraph pole near the property). In my house I recently got this replacd and it got the speed from ~45Mbps up to the max 80Mbps.
As mentioned in other posts you can get faster internet thorugh other mechanisms, but they will always lots of hassle and never as good as a straight up cable.
Thanks for the replies guys. Checked with the Neighbour & they get 60mbps! Seems the house has never had a broadband connection. He was an older gentleman who lived on his own. Assume once connected I’ll be able to get decent speed, so happy days!So you often find properties that have not had recent BB at the max speed who a bit of a pesamistic view.
You cant really get beyond this wihtout actual trying to get it improved. This would involve ordering BB and then seeing wha tyou get and if replacing the cable helps. sometimes it is possible to replace the twisted cable from the house to the drop point (sometimes a telegraph pole near the property). In my house I recently got this replacd and it got the speed from ~45Mbps up to the max 80Mbps.
As mentioned in other posts you can get faster internet thorugh other mechanisms, but they will always lots of hassle and never as good as a straight up cable.
shtu said:
Skyedriver said:
waiting for folk here to put this right but: apparently the hub changes my IP address every 10 seconds and it seems to store these old addresses. She has cleared the storage a bit like removing temp files and cookies......
Sound feasible?
If your devices were requesting a new IP address every few seconds, the way DHCP works is to reallocate the same address in most instances.Sound feasible?
If you want to crashtest their theory, give one of your devices a fixed address, eg, 192.168.1.20, which should be outside the DHCP range.
If you look at http://192.168.1.254/00000111500/gui/#/basicStatus you should see your connections' speed and uptime.
HOWEVER, If what they really mean is your hub's WAN IP address is changing every few seconds, there's a fault with either the device, or the line itself. You'll be able to tell on the page above, look at "network uptime".
Thanks for the help but I've really no idea what you mean or ho to do that. It was her statement that the IP address changes every 10 seconds (it's supposed to I think) and the old addresses are stored in some kind of memory. Have to say what she did seems to have helped a little 3.8MB at the moment rather than 0. was only about 1.5 for a while this morning though.
How do I get 4G. I've got it on my phone but for the rest of the house (inc the heating and TV links)
Skyedriver said:
How do I get 4G. I've got it on my phone but for the rest of the house (inc the heating and TV links)
https://www.amazon.co.uk/TL-MR6400-Unlocked-Configuration-Required-External/dp/B016ZWXYXG or similar?From the description
"4G SIM router: share your 4G LTE network with multiple Wi-Fi devices and enjoy download speeds of up to 150 Mbps (unlocked to all networks)"
Obviously plus an appropriate SIM.
OK, let me summarise for you.
Now,
- Use the link I posted.
- Look at the network uptime. Tell us what that is.
Skyedriver said:
the IP address changes every 10 seconds (it's supposed to I think)
It may well be changing that often, but it shouldn't, regardless of which IP address is in question.Now,
- Use the link I posted.
- Look at the network uptime. Tell us what that is.
Before we moved in I checked on BT checker as was told 3-5MBS and thiught ok can live with that - was 7 years ago - when we actually got in we were lucky to get 0.25mbs - was flipping nightmare iOS updates used to take all night to download
Arrival of gigaclear fttp revolutionised workimg from home streaming etc and probably added more value to the house than anything I could do
Sits on a cool 1000mbs download and upload speed
Arrival of gigaclear fttp revolutionised workimg from home streaming etc and probably added more value to the house than anything I could do
Sits on a cool 1000mbs download and upload speed
shtu said:
OK, let me summarise for you.
Now,
- Use the link I posted.
- Look at the network uptime. Tell us what that is.
tried that - totally blank screen.....Skyedriver said:
the IP address changes every 10 seconds (it's supposed to I think)
It may well be changing that often, but it shouldn't, regardless of which IP address is in question.Now,
- Use the link I posted.
- Look at the network uptime. Tell us what that is.
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