Router log in
Author
Discussion

iacabu

Original Poster:

1,406 posts

179 months

Tuesday 20th October 2020
quotequote all
I'm having trouble logging in to my Sky Q router to check the settings.

After entering my IP address it is asking me for a username and password. I've tried everything from admin/password to the router name and password and my Sky account log in details.

I can't even reset to factory settings without it

I've tried searching but with no luck

SS2.

14,712 posts

268 months

Tuesday 20th October 2020
quotequote all
Have you tried pressing and holding the reset button for 15-20 seconds ?

Once the LEDs flash on the front, release the button and it should invoke a factory reset.

Trustmeimadoctor

14,370 posts

185 months

Tuesday 20th October 2020
quotequote all
Admin/sky

iirc

iacabu

Original Poster:

1,406 posts

179 months

Tuesday 20th October 2020
quotequote all
SS2. said:
Have you tried pressing and holding the reset button for 15-20 seconds ?

Once the LEDs flash on the front, release the button and it should invoke a factory reset.
This has been done in the past anyway, it is Sky after all! Thanks though


Trustmeimadoctor said:
Admin/sky

iirc
I trust you! Worked a treat, thanks!


TimmyMallett

3,198 posts

142 months

Tuesday 20th October 2020
quotequote all
iacabu said:
SS2. said:
Have you tried pressing and holding the reset button for 15-20 seconds ?

Once the LEDs flash on the front, release the button and it should invoke a factory reset.
This has been done in the past anyway, it is Sky after all! Thanks though


Trustmeimadoctor said:
Admin/sky

iirc
I trust you! Worked a treat, thanks!
Now change it!