Just cancelled Virgin Media
Author
Discussion

croyde

Original Poster:

26,458 posts

260 months

Friday 6th November 2020
quotequote all
As a year has nearly passed and it's about to go up to £49 from the current £27.

Far too much.

Retentions guy did offer £28 if I signed up for another 18 months but I have no idea where I'll end up living seeing as I need to move to save money and don't want to end up paying off a contract.

So either live like a late 20th century hermit hehe and just use my phone with its 4gb a month or is there a reasonable non contract alternative so that I can continue to use streaming services on the telly, Spotify and my Google Home?

Cheers.

bighop

170 posts

127 months

Friday 6th November 2020
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I'm sure Virgin do a 30 day rolling contract.

gus607

997 posts

166 months

Friday 6th November 2020
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I rang VM to cancel my landline & keep broadband only to save a few quid.
They came back wanting £1 a month MORE without the landline.
I hate VM with a vengeance.

megaphone

11,693 posts

281 months

Friday 6th November 2020
quotequote all
Get yourself a 4G router and a sim plan, then you can take it with you.

Big_Dan

513 posts

282 months

Friday 6th November 2020
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if you move somewhere where there is no Virgin supply, you can cancel

parabolica

7,018 posts

214 months

Friday 6th November 2020
quotequote all
megaphone said:
Get yourself a 4G router and a sim plan, then you can take it with you.
I second this; it's what I did. Your £ per gigibit is higher than traditional broadband but not too bad and as long as you get a decent signal, like Megaphone said you can take it anywhere with you. Currently using a EE sim, getting a 1-bar reception at best but still get 30-40 connection and runs all streaming sites fine, even 4k.

anonymous-user

84 months

Friday 6th November 2020
quotequote all
Big_Dan said:
if you move somewhere where there is no Virgin supply, you can cancel
And pay a termination fee unless they've changed their t+c's

croyde

Original Poster:

26,458 posts

260 months

Friday 6th November 2020
quotequote all
The 4g router looks the way to go.

First thing I check when moving to a new rental is 4g signal.

croyde

Original Poster:

26,458 posts

260 months

Saturday 7th November 2020
quotequote all
Virgin just called. 25 pound a month no contract. So down from £27 and no worries about if I have to move.

Downgraded from 100mbs to their 50mbs service but then it's only me and I have never had problems streaming to TV when in my previous homes with a max of 12mbs.

Tomo1971

1,177 posts

187 months

Sunday 8th November 2020
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Big_Dan said:
if you move somewhere where there is no Virgin supply, you can cancel
I have just signed up to them and their spiel re T&C's are read out and this is one of them - dont commit if thinking of moving as moving to a non service area still means an early termination fee.

I think that people, through advice from the internet, used this as an excuse despite only terminating to move to another provider whilst in contract.

robbocop33

1,207 posts

137 months

Sunday 8th November 2020
quotequote all
It's really strange,i go in cycles, i go with Virgin,but their prices go up and up so i leave,then to Sky,get pissed off with their poor broadband,wifi signal,tv signal breakup when there's a black cloud in the Sky,then back to Virgin and repeat....

croyde

Original Poster:

26,458 posts

260 months

Monday 9th November 2020
quotequote all
It's the same with other utility suppliers and insurance companies.

They have learned to prey on the lazy and not bothered amongst us.

Easy money as I bet those who take heed and change companies every year are in the minority.

megaphone

11,693 posts

281 months

Monday 9th November 2020
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The Virgin policy is a little underhand. They want to penalise their customers because they are too lazy/tight to lay cables to the property their customer is moving to. If Virgin can't be bothered to supply the service, then the least they should do is apologise for their poor coverage and cancel the contract without penalties.

I'm surprise the regulator lets them get away with it.