Retrieve data from broken phone
Retrieve data from broken phone
Author
Discussion

Belle427

Original Poster:

11,977 posts

263 months

Saturday 26th December 2020
quotequote all
The screen has died on my Huawei P30, I cracked it by dropping some months ago and now it has a green band down the middle and won’t work.
No amount of reboots have worked.
Is there any way to get the data from it easily?
It’s internal memory only no card attached to it.

alorotom

12,788 posts

217 months

Saturday 26th December 2020
quotequote all
Can you not connect it to a computer with usb and have it show as a storage device??

JulianHJ

8,871 posts

292 months

Saturday 26th December 2020
quotequote all
The easiest method is to repair the handset. There are methods to extract the data, but it generally requires extremely expensive specialist tools, so it's highly unlikely to be a viable option.

Belle427

Original Poster:

11,977 posts

263 months

Saturday 26th December 2020
quotequote all
alorotom said:
Can you not connect it to a computer with usb and have it show as a storage device??
Possibly, I’ve not tried it yet.
Nothing that important on on it to be honest, just would have been nice to retrieve my contacts etc, hopefully most of my images are on google photos.


dazwalsh

6,115 posts

171 months

Saturday 26th December 2020
quotequote all
Plug it into a pc, but you will need to unlock it first, does the touchscreen still work to get past pin number etc?


bristolracer

5,952 posts

179 months

Saturday 26th December 2020
quotequote all
Sign into google with your new handset and google will ask if you want to download your data?

Easternlight

3,955 posts

174 months

Saturday 26th December 2020
quotequote all
If the touch on the screen doesn't work but you can see what your doing, you can plug a mouse into it with an OTG (on the go) adapter and work the unlock etc.

Belle427

Original Poster:

11,977 posts

263 months

Sunday 27th December 2020
quotequote all
The screen has gone totally blank now but was unresponsive anyway, I will try the suggestions later when the new phone turns up.
Thanks all.