Google locked - WTF

[anonymous-user]

[redacted]

[stemll]

It's there to stop someone just resetting a stolen phone if they don't know the original account.

Go into settings and remove your account. Or do it from Device activity (or similar) on your google account online.

[stemll]

No Android expert but that's all these say

https://support.google.com/android/answer/7664951?...
https://help.ting.com/hc/en-us/articles/205666168-...


Guess the test is do that then reset the phone. When it starts up, if it doesn't ask you to log in it's no longer locked to that account

[AJB88]

The account that is locking it needs to be logged into and then removed from the phone.

[stemll]

Try logging into the account on a PC as per the second bit of the Ting link above. See if you can remove the device from the account that way rather than removing the account from the device

[AJB88]

They should make it mandatory during factory reset to remove the accounts (after entering passwords) to solve this, so many people fall foul of this.

[stemll]

Apple has similar behaviour but add in iMessage staying connected resulting in multiple or missing messages. I see why they both do it. Without this just factory reset a lost or stolen phone and it's yours.

AJB88's suggestion would solve it with a simple "Do you want to remove account x?" If you answer yes, you enter the password and it's the same as a factory fresh phone. Answer no and you can carry on and restore all your stuff if you want to.

[randlemarcus]

Maybe, just maybe, its like a poster says above - its about making sure that a lost phone doesnt become someone else's too easily.

When you look at your Google account, and at signed-in devices in the security section, does the handset in question appear there any more?