Anyone used the Unifi EU shop?

[Murph7355]

Have been looking to buy some new access points for a number of months and there's been no stock availability at UK suppliers (wifi6 kit).

Has anyone used Unifi's EU shop site for purchases recently? (ie since Jan ).

[Magnum 475]

Yup. Bought a few APs, PoE switches, USG, etc from them for myself and a couple of friends.

Delivered in 48 hours, Brexst taxes paid, no problems. You may find you get an EU power cable though, so just chop the end off and replace with a UK plug.

WiFi 6 APs are brilliant BTW.

[nealeh1875]

I work for a Ubi distributor and has been so frustrating with kit. We still have no ETA on PRO's and the U6 AP's

But the EU Unifi site does show stock yet we can't get them !

Great for end users, not very good for us !

[Murph7355]

Magnum 475 said:

Yup. Bought a few APs, PoE switches, USG, etc from them for myself and a couple of friends.

Delivered in 48 hours, Brexst taxes paid, no problems. You may find you get an EU power cable though, so just chop the end off and replace with a UK plug.

WiFi 6 APs are brilliant BTW.

Thanks both.

What taxes did you get stiffed for?

Took a quick look yesterday...VAT's payable (here) which it would be anyway, but the searching I've done suggests tariff free??

nealeh1875 said:

I work for a Ubi distributor and has been so frustrating with kit. We still have no ETA on PRO's and the U6 AP's

But the EU Unifi site does show stock yet we can't get them !

Great for end users, not very good for us !

It looks to me like Ubiquiti are looking to cut out the middle man...

QQ (bit cheeky bearing in mind I may end up having to order from them direct ).

Typically I wouldn't bother with the LR access points this time (I did previously, before realising they were of limited sense!), but a couple of things are making me ponder them...

- they have 4x4 radios and not 2x2 (which I believe the Lites have)
- I have one particular use case where I'm using a wireless uplink to my garage (probably 30m from the house)....this link currently works using a UAP-LR at each end (one wired in the house), BUT the link is slow and a little flaky. Would the new and improved Wifi6 LR APs give better performance in this scenario?

I suspect I should probably be using another of their products (a bridge of some sort) to get good quality stable performance?

(- also, can I use PoE injectors from the older kit with the newer stuff? Am assuming not)

[Magnum 475]

Murph7355 said:

What taxes did you get stiffed for?

Took a quick look yesterday...VAT's payable (here) which it would be anyway, but the searching I've done suggests tariff free??

Usual - UK VAT & Shipping, plus customs 'paperwork' as opposed to taxes. Main thing is, all sorted and very smooth. Unlike certain other suppliers I've been trying to work with who still can't get it right.

[Murph7355]

Magnum 475 said:

Murph7355 said:

What taxes did you get stiffed for?

Took a quick look yesterday...VAT's payable (here) which it would be anyway, but the searching I've done suggests tariff free??

Usual - UK VAT & Shipping, plus customs 'paperwork' as opposed to taxes. Main thing is, all sorted and very smooth. Unlike certain other suppliers I've been trying to work with who still can't get it right.

Ta

[xeny]

Murph7355 said:

(- also, can I use PoE injectors from the older kit with the newer stuff? Am assuming not)

You'll need to review exactly which injectors you've got - the earlier kit is passive PoE which doesn't work. The newer injectors are potentially 802.3 af or at, and some are 100Mbit, some are Gigabit capable.

I think the 6 Lite is happy with af, but the 6 LR just needs at - I've read reports of spontaneous reboots under load that turned out to be due to feeding them af - they seemed fine at first then died as throughput/clients increased.

I've got a 6 Lite for testing purposes, and 5GHz is OK, but 2.4 has odd behaviour with some clients, so I think treat the firmware as still a little under development, even by UniFi standards.

[Murph7355]

xeny said:

You'll need to review exactly which injectors you've got - the earlier kit is passive PoE which doesn't work. The newer injectors are potentially 802.3 af or at, and some are 100Mbit, some are Gigabit capable.

I think the 6 Lite is happy with af, but the 6 LR just needs at - I've read reports of spontaneous reboots under load that turned out to be due to feeding them af - they seemed fine at first then died as throughput/clients increased.

I've got a 6 Lite for testing purposes, and 5GHz is OK, but 2.4 has odd behaviour with some clients, so I think treat the firmware as still a little under development, even by UniFi standards.

Thanks for this.

I have a Unifi PoE switch that will cover most of what I need, just one in my garage that I'll need an injector for. Probably worth me buying an up to date one.

I'll post another query on the wireless uplink use case I think to avoid clouding this one.

Thanks all.

[Murph7355]

Magnum 475 said:

Yup. Bought a few APs, PoE switches, USG, etc from them for myself and a couple of friends.

Delivered in 48 hours, Brexst taxes paid, no problems. You may find you get an EU power cable though, so just chop the end off and replace with a UK plug.

WiFi 6 APs are brilliant BTW.

Quick update - experience the same as yours.

NB no taxes other than VAT to pay (which would have been payable had I purchased in the UK). Delivery fee was around £12 (for 4x APs - which were surprisingly heavy/large compared to older kit).

[markiii]

buying ok, sending back utterly useless and thats before you involve customs