Whatsapp problem
Author
Discussion

gotoPzero

Original Poster:

20,817 posts

219 months

Tuesday 5th October 2021
quotequote all
I have upgraded my old S6 to an A32. If I go into whatsapp it asks me my name, then thinks about it then says "unable to connect please try later".

I have uninstalled and re-installed and get the same thing.

What am I doing wrong?!

Hoofy

80,104 posts

312 months

Tuesday 5th October 2021
quotequote all
Might be the fallout from yesterday?

gotoPzero

Original Poster:

20,817 posts

219 months

Tuesday 5th October 2021
quotequote all
Yeah could be I guess but I did try last week as well and it was the same.

Hoofy

80,104 posts

312 months

Tuesday 5th October 2021
quotequote all
Might be worthwhile googling "whatsapp problems" and your phone model.

gotoPzero

Original Poster:

20,817 posts

219 months

Tuesday 5th October 2021
quotequote all
Looks like a "clear all data" in the settings>app>whatsapp>cache has done the trick as its now downloading the backup to restore everything.


Hoofy

80,104 posts

312 months

Tuesday 5th October 2021
quotequote all
thumbup

Weird. I would have thought uninstalling it would wipe everything.

gotoPzero

Original Poster:

20,817 posts

219 months

Tuesday 5th October 2021
quotequote all
Yep that worked. It looks like it hung up for some reason during the install process like you say maybe the outage had some connection. When I cleared the cache it started the install process from the start again and all was well.