Network techs please!
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RumbleOfThunder

Original Poster:

3,725 posts

233 months

Tuesday 12th October 2021
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Firewall up/down times in PRTG. Any likely culprits that immediately spring to mind? I'm thinking something on the WAN side dropping with it being so regular. As far as I know this isn't the device rebooting, but that has yet to be confirmed. This happens for a while, stabilises for say 10 hours then resumes this up and down behaviour again.


Harpoon

2,540 posts

244 months

Tuesday 12th October 2021
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Which side(s) of the firewall are you monitoring (pinging?) with PRTG?

If it's the WAN side and a copper based xDSL connection, is the connection dropping? If there's a xDSL re-sync and then the firewall needs to establish a PPPoE session again, 4 to 5 minutes downtime wouldn't be unusual to me.

If you're just monitoring the WAN side, could you install a PRTG remote probe inside the network and then monitor the private side to see if the uptime on the firewall changes. I'd expect a decent firewall to let you monitor uptime via SNMP as well.

Scooobydont

410 posts

224 months

Wednesday 13th October 2021
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What's your firewall plugged into? Managed router or straight into providers network? You could run winmtr on a local machine and see if it shows where the packets drop.