Desktop SMS management

[V8mate]

My business sends about 100 SMS messages each day to field staff. The messages contain a fair bit of detail, job numbers etc, so are very fiddly and laborious to type.

I want a desktop solution so that these important bits of info can just be copy/pasted into outbound SMS messages.

I don't mind whether it requires a Bluetooth connection to the PC from our Ops mobile phone, or works via the SMS service provider using a virtual system to make it look like it comes from our central Operations phone number.

I also want to be able to create groups of employees, so that messages can be sent to specific teams as well as individuals.

Any recommendations?

[randlemarcus]

Before we wander off to the realms of the SMS-As-A-Service cloud lot, have you considered WhatsApp? The desktop client seems ideally suited to the large chunks of text/group send usage you have described.

If not, what email system are you using, as I suspect email-to-sms might work?

[PorkyBlinders]

Echo the Whatsapp comment, seems to be made for what you need.

[V8mate]

Not all staff have smartphones, so we can't use WhatsApp.

[ecs]

I've used Twilio before and found it pretty good (albeit via their API for bespoke applications) but you can use it via their own software too:

https://www.twilio.com/

[V8mate]

randlemarcus said:

If not, what email system are you using, as I suspect email-to-sms might work?

Outlook in Office365.

[softtop]

a really easy one to use is www.textlocal.com

[MonkeyBusiness]

I use https://www.clicksend.com/gb/

[dontfollowme]

Would this work via Chrome: https://messages.google.com/