Domain Forwarding advice
Author
Discussion

PugwasHDJ80

Original Poster:

7,681 posts

251 months

Wednesday 9th March 2022
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Hi All,

Really hoping someone can help......

We've just transferred from a .co.uk to a .com

Both Domains are parked with godaddy. 4 weeks ago we set up forwarding from .co.uk to .com

the forwarding works sometimes, but sometimes not. We often have clients telling us that our website is "down"

Its causing serious damage to our business, affecting potential clients, and more importantly its killing all our backlinks- our domain rating is taking a hit....

I'm genuinely worried as GoDaddy can't seem to fix it and i don't know where to begin in resolving it- no idea who to even ask- but i'm starting to have sleepless nights over it.

Please can anyone help?

Captain_Morgan

1,453 posts

89 months

Wednesday 9th March 2022
quotequote all
What result do you get from a nslookup on the domain you are forwarding?

LooneyTunes

9,443 posts

188 months

Wednesday 9th March 2022
quotequote all
Have you killed off the .co.uk completely and just had the .co.uk domain point to .com?

If so that might not be the best way to do it if you rely on backlinks which will often go deeper into the site structure.

World may have moved on, in which case I'm sure someone will speak up, but I would historically have suggested server side 301 redirects at a page level to point from old to new. Then kill the old one after an extended period of time.

Akiraprise

271 posts

218 months

Wednesday 9th March 2022
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I'd check to make sure both the 'www' and non-www version of the domain name are forwarded, It's quite common for people to forward one (ie http://google.com) but forget to do http://www.google.com - this would give the experience that some users are getting and seeing the site down.

As long as its' been forwarded correctly you shouldn't get any problems so suggest it might be how it's set up

LooneyTunes

9,443 posts

188 months

Wednesday 9th March 2022
quotequote all
Just found this that might be useful/interesting: https://developers.google.com/search/docs/advanced...

(google suggests 301s be used)

eeLee

1,009 posts

110 months

Wednesday 9th March 2022
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It all comes down to how you are forwarding the old domain to the new domain. I would rather point the two domains to the same service and define them as the same while doing a little mod rewrite on the old-to-the-new.

301/302 would be the dirty option for me, especially when it comes to people clicking on deeplinks.

SteveKTMer

1,199 posts

61 months

Wednesday 9th March 2022
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Cloudflare makes this very easy. You can use Cloudflare as your registrar (zero mark-up) and DNS then use page rules. https://support.cloudflare.com/hc/en-us/articles/2...

e-honda

9,548 posts

176 months

Wednesday 9th March 2022
quotequote all
You need to be detailed and specific with these things.
For example you have said domains are 'parked with go daddy' that means something specific and i suspect not what you actually mean.

Migrating a website from 1 domain to another can be made relatively straight forward, but there are some different options, some of them better than others under certain circumstances. What really complicates it is when you are using service providers with limited capabilities which might not be ideal for how your site is setup.

If you can name the domains that is your greatest chance of getting decent help because people can just look at and see what is going on, if you can't it is unlikely you will be able to get the best help you would be better off getting some professional help. As you have already made the changes the clock is ticking before your search rankings are permanently affected.