HyperOptic -getting nowhere near advertised speeds over WiFi
Discussion
I've just had HyperOptic installed in a residential house.
First in the city to have direct fiber straight into the house both engineers said (usually it's fiber to exchange, then copper?).
Advertised at 990mbps and currently getting between 30-70mbs over WiFi (getting over 900mbps via Ethenet)
My dongle was really old, so bought a 1300mbps 11ac Wireless Lan Card today (plugged into USB 2.0) but it's not improved it.
I know there would be significant drop off from 990mbps but expected more than 70mbps.
The computer is in the next room to router.
What solutions should I be looking for to get as close to 990mbs as possible without plugging it in.
Would a basic Powerline likely increase my speed beyond the current 70mbps I'm getting over WiFi?
RobbieTheTruth said:
My dongle was really old, so bought a 1300mbps 11ac Wireless Lan Card today (plugged into USB 2.0) but it's not improved it.
Would a basic Powerline likely increase my speed beyond the current 70mbps I'm getting over WiFi?
What did you buy - you say card, but then you say plugged into a USB 2.0 port (have you tried a USB 3 port?) Presumably it isn't plugged into a port at the back of the PC surrounded by cables and with the PC chassis between it and the router?Would a basic Powerline likely increase my speed beyond the current 70mbps I'm getting over WiFi?
Have a read of https://www.tp-link.com/uk/support/faq/2928/ - that's a manufacturer of powerline kit quoting figures of 109Mbps-127Mbps
Is there absolutely no scope for running a cable?
edit - what is the intervening wall made of, and presumably the router isn't tucked away on the floor, or by steel shelving or similar, as obviously that won't help.
Edited by xeny on Sunday 13th March 16:38
What are you trying to connect to the router via WiFi? With a 5g connection you're unlikely to see more than 300mbps. 70mbps sounds about right for a 3g connection. If you are not using ethernet connections then paying for 1gbps is pretty pointless.
Edited by TEKNOPUG on Sunday 13th March 16:42
xeny said:
RobbieTheTruth said:
My dongle was really old, so bought a 1300mbps 11ac Wireless Lan Card today (plugged into USB 2.0) but it's not improved it.
Would a basic Powerline likely increase my speed beyond the current 70mbps I'm getting over WiFi?
What did you buy - you say card, but then you say plugged into a USB 2.0 port (have you tried a USB 3 port?) Presumably it isn't plugged into a port at the back of the PC surrounded by cables and with the PC chassis between it and the router?Would a basic Powerline likely increase my speed beyond the current 70mbps I'm getting over WiFi?
Have a read of https://www.tp-link.com/uk/support/faq/2928/ - that's a manufacturer of powerline kit quoting figures of 109Mbps-127Mbps
Is there absolutely no scope for running a cable?
edit - what is the intervening wall made of, and presumably the router isn't tucked away on the floor, or by steel shelving or similar, as obviously that won't help.
Edited by xeny on Sunday 13th March 16:38
https://www.amazon.co.uk/gp/product/B09MFMH9CF/ref...
1300 Mbps 2.4G/5G 11ac Wireless Lan Card
Plugged into a USB slot in the front of my computer.
It's close to the router and I'm actually currently doing it directly through open doors.
TEKNOPUG said:
What are you trying to connect to the router via WiFi? With a 5g connection you're unlikely to see more than 300mbps. 70mbps sounds about right for a 3g connection. If you are not using ethernet connections then paying for 1gbps is pretty pointless.
This hereEdited by TEKNOPUG on Sunday 13th March 16:42
https://www.amazon.co.uk/gp/product/B09MFMH9CF/ref...
Yeah, not using any ethenet connection so I should have gone with the lower package.
Would be more than happy with 300mbps though!
RobbieTheTruth said:
TEKNOPUG said:
What are you trying to connect to the router via WiFi? With a 5g connection you're unlikely to see more than 300mbps. 70mbps sounds about right for a 3g connection. If you are not using ethernet connections then paying for 1gbps is pretty pointless.
This hereEdited by TEKNOPUG on Sunday 13th March 16:42
https://www.amazon.co.uk/gp/product/B09MFMH9CF/ref...
Yeah, not using any ethenet connection so I should have gone with the lower package.
Would be more than happy with 300mbps though!
Lots of moving parts here, and I have a suspicion the OP doesn’t fully understand some of them.
Are you getting 900Mbps delivered to your router (I.e. connect with suitable ethernet and test.
What can the router support from a WiFi perspective? I think you’ll need 802.11ac with a 4 MIMO streams and 80MHz bandwidth to get anywhere near 900Mhz over the air (and very good RF). And even then, theoretical performance isn’t actual user data.
Are you getting 900Mbps delivered to your router (I.e. connect with suitable ethernet and test.
What can the router support from a WiFi perspective? I think you’ll need 802.11ac with a 4 MIMO streams and 80MHz bandwidth to get anywhere near 900Mhz over the air (and very good RF). And even then, theoretical performance isn’t actual user data.
Edit to add, that WiFi dongle isn’t 1300Mbps. It’s s
t marketing blurb. You can’t take the speeds of both modes and add them up.
866 theoretical. I’d be surprised if you get more than 400.
Be aware the usb interface might bottleneck as well. Are you using usb3 ports for the WiFi dongle?
What’s the router capable of?
If you’re paying for 900Mbps, spend more than a round of drinks on the hardware.
t marketing blurb. You can’t take the speeds of both modes and add them up. 866 theoretical. I’d be surprised if you get more than 400.
Be aware the usb interface might bottleneck as well. Are you using usb3 ports for the WiFi dongle?
What’s the router capable of?
If you’re paying for 900Mbps, spend more than a round of drinks on the hardware.
Edited by Mr E on Sunday 13th March 17:15
TEKNOPUG said:
What are you trying to connect to the router via WiFi? With a 5g connection you're unlikely to see more than 300mbps. 70mbps sounds about right for a 3g connection. If you are not using ethernet connections then paying for 1gbps is pretty pointless.
Not true. Wifi 6 and Wifi 6e are well capable of surpassing 1gbs wirelessly. Your devices need to support this standard though.Edited by TEKNOPUG on Sunday 13th March 16:42
Mr E said:
Lots of moving parts here, and I have a suspicion the OP doesn’t fully understand some of them.
Are you getting 900Mbps delivered to your router (I.e. connect with suitable ethernet and test.
What can the router support from a WiFi perspective? I think you’ll need 802.11ac with a 4 MIMO streams and 80MHz bandwidth to get anywhere near 900Mhz over the air (and very good RF). And even then, theoretical performance isn’t actual user data.
You are correct - I have no idea.Are you getting 900Mbps delivered to your router (I.e. connect with suitable ethernet and test.
What can the router support from a WiFi perspective? I think you’ll need 802.11ac with a 4 MIMO streams and 80MHz bandwidth to get anywhere near 900Mhz over the air (and very good RF). And even then, theoretical performance isn’t actual user data.
I knew there would be a drop off, I didn't think it would be so severe!
I believe the WiFi router can support 990mbps. It's the special Nokia one HyperOptic supply for their 1Gb subscribers.
Yes, I'm getting 900mbps download speeds if I plug an Ethernet into the router and computer.
Mr E said:
Edit to add, that WiFi dongle isn’t 1300Mbps. It’s st marketing blurb. You can’t take the speeds of both modes and add them up.
866 theoretical. I’d be surprised if you get more than 400.
What’s the router capable of?
If you’re paying for 900Mbps, spend more than a round of drinks on the hardware.
I'm happy to spend - that's why I'm here.t marketing blurb. You can’t take the speeds of both modes and add them up. 866 theoretical. I’d be surprised if you get more than 400.
What’s the router capable of?
If you’re paying for 900Mbps, spend more than a round of drinks on the hardware.
The router is this:
The Nokia Hyperhub
Dual-band for better performance
Gigabit capable on a wired connection
More wifi antennas – 4×4 MU-MIMO (multi-user, multiple input, multiple output) on 5GHz band
Automatic Band Steering and Channel optimisation , so you always get the best speed possible, avoiding channel interference
Business grade for an extra edge at home
Wall-mounted or desktop
VoIP support
RobbieTheTruth said:
You are correct - I have no idea.
I knew there would be a drop off, I didn't think it would be so severe!
I believe the WiFi router can support 990mbps. It's the special Nokia one HyperOptic supply for their 1Gb subscribers.
Yes, I'm getting 900mbps download speeds if I plug an Ethernet into the router and computer.
I knew there would be a drop off, I didn't think it would be so severe!
I believe the WiFi router can support 990mbps. It's the special Nokia one HyperOptic supply for their 1Gb subscribers.
Yes, I'm getting 900mbps download speeds if I plug an Ethernet into the router and computer.
What’s the model number on the underside/back of the router? I’ll see if Google can tell me what chipset it has?
wyson said:
Not true. Wifi 6 and Wifi 6e are well capable of surpassing 1gbs wirelessly. Your devices need to support this standard though.
I’m on hyperoptic. This is exactly the reason I downgraded to 500mbps and notice no difference.You either need lots of users, top spec wifi 5 with 3x3 (or better) mu mimo router and wifi card in your devices, or wifi 6 or wifi 6e on both ends to really take advantage of 1gbps unless you ethernet in.
If you ditch hyperoptics free router, which is s
t, you will also see an increase in wireless download and upload speeds.EDIT: Just read you got their Nokia router. No experience of this but I’m very skeptical it will be any good. Good Wifi 6 4x4 Wifi routers tend to start around £300. I bet providing something at this level will basically wipe out their profits.
Edited by anonymous-user on Sunday 13th March 17:28
RobbieTheTruth said:
Quick update - followed HyperOptics advice in instruction book and changed the 5Ghz bandwidth from 20Mhz to 40Mhz and it's given me an immediate boost to 200mbps
You're going to start running into the real world speed limitations of USB 2.0 at much more than that. Are there any USB 3.0 ports on the PC?edit - doubling the bandwidth shouldn't more than double the speed you see - if you were getting 70 before, you'd expect to get 140 afterwards, not 200.
Are you actually doing anything on the PC that makes chasing lots of network performance a good use of time?
Edited by xeny on Sunday 13th March 17:25
As you have confirmed you get 1gb/s wired
I suspect your usb network adapter is the next weakest link
The next thing I’d do is download a wifi analyser app to a laptop and map out the 2.4 &5 ghz bands in your house and try to find bands which are free or freeish
Not that as you have doubled the 5ghz channel width to 40mhz you are using two channels so you’ll need a wider gap on that frequency
I’d also look at changing the network adapter to a pcie wifi6 one such as this
https://www.amazon.co.uk/VIOY-Autumn-protection-Ri...
But first I’d ensure I couldn’t permanently hardwire the pc in question or if I needed the speed I was chasing.
Once I’d done that if I still wasn’t happy with the wifi speed then it’s time to turn the router into modem mode and look at alternative routers and access points…
I suspect your usb network adapter is the next weakest link
The next thing I’d do is download a wifi analyser app to a laptop and map out the 2.4 &5 ghz bands in your house and try to find bands which are free or freeish
Not that as you have doubled the 5ghz channel width to 40mhz you are using two channels so you’ll need a wider gap on that frequency
I’d also look at changing the network adapter to a pcie wifi6 one such as this
https://www.amazon.co.uk/VIOY-Autumn-protection-Ri...
But first I’d ensure I couldn’t permanently hardwire the pc in question or if I needed the speed I was chasing.
Once I’d done that if I still wasn’t happy with the wifi speed then it’s time to turn the router into modem mode and look at alternative routers and access points…
Also Robbie, list your devices, so we can make sense of that you are trying to connect.
May well be 500mbps is more than enough. I did this calculation by delving into the specs of all my devices. Wasn’t really a problem before Hyperoptic because the IPS’s internet connection speed was by far the greatest limiting factor, but it became an issue on Hyperoptics 1gbps! Its actually a nice problem to have!
May well be 500mbps is more than enough. I did this calculation by delving into the specs of all my devices. Wasn’t really a problem before Hyperoptic because the IPS’s internet connection speed was by far the greatest limiting factor, but it became an issue on Hyperoptics 1gbps! Its actually a nice problem to have!
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