WooCommerce Assistance Please
Author
Discussion

speedchick

Original Poster:

5,251 posts

238 months

Tuesday 15th March 2022
quotequote all
Afternoon all

As my side hustle, I have a website, its built with WooCommerce, have been adding a few more items today and while checking they work, I hit a problem...

the items are variations, I have set up all the attributes and variations as have done in the past, when I was looking, if I clicked on an variation option on the shop page it automatically scrolled to the foot of the page,I have to scroll back up to where the list is to see the photo/details of the option i picked. I then tried with some other items that have been on a while and it did the same, I have tried googling it, but am coming up with a blank, is it a setting in my browser (I'm using Firefox, it doesn't do it on Edge) or is it a setting within the website somewhere? I tried on my phone and it wasn't happening there, I clicked an option and it showed me the photo/details etc.

Also, on each page is an annoying white box under the options, I can't find out how to get rid of that either (it appears on Firefox, Edge and my phone.

Any ideas please?

edited to add, I signed out of WooCommerce and checked the site as a regualr visitor, it still did it on FF, so it's not because I was logged in as admin.

Edited by speedchick on Tuesday 15th March 14:52

jammy-git

29,778 posts

228 months

Tuesday 15th March 2022
quotequote all
Sounds like it's something built into the theme you're using. Which theme are you using?

speedchick

Original Poster:

5,251 posts

238 months

Tuesday 15th March 2022
quotequote all
Storefront.

It's not done this before, and definately seems to have something to do with it and Firefox.

I've tried it on Edge, Opera and Chrome and it works fine. Just this strange new scroll to the bottom thing on FF

Akiraprise

271 posts

204 months

Tuesday 15th March 2022
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Sounds like it could be a JavaScript conflict - feel free to message me the link to the site and I can take a look and advise better

speedchick

Original Poster:

5,251 posts

238 months

Tuesday 15th March 2022
quotequote all
Akiraprise said:
Sounds like it could be a JavaScript conflict - feel free to message me the link to the site and I can take a look and advise better
I have done, thank you.

I just can't see anything anywhere that points to why they have fallen out with each other, but saying that, I'm a pretty simple person when it comes to all this stuff!