Windows Crash
Author
Discussion

Doofus

Original Poster:

34,451 posts

203 months

Thursday 29th September 2022
quotequote all
My laptop has been like this for at least three hours



It won't restart itself and I can't restart it. The power button won't respond, neither will any of the keys. The battery isn't removable. Is my only alternative to unplug it, and wait for the battery to run out?

bigandclever

14,393 posts

268 months

Thursday 29th September 2022
quotequote all
Unplug everything from the laptop and hold the power button down for way longer than you'd think necessary (like, 30 seconds or more) ?

Doofus

Original Poster:

34,451 posts

203 months

Thursday 29th September 2022
quotequote all
bigandclever said:
Unplug everything from the laptop and hold the power button down for way longer than you'd think necessary (like, 30 seconds or more) ?
I held it down for two minutes. Nothing happened. frown

130R

7,109 posts

236 months

Thursday 29th September 2022
quotequote all
It might have a reset button underneath you can press with a paper clip:

https://www.dell.com/support/kbdoc/en-uk/000142197...

Harpoon

2,538 posts

244 months

Thursday 29th September 2022
quotequote all
Does the battery unclip from the bottom? Or is it an integrated one that needs the baseplate removing?

If it's the former, remove the mains and pull the battery. The later, you could unscrew and disconnect the battery or remove the mains and wait for the battery to go flat...

Doofus

Original Poster:

34,451 posts

203 months

Thursday 29th September 2022
quotequote all
I'm going away for a few days, so I'm just going to let the battery go flat.