EE broadband and home phone

[A500leroy]

Had a quote and its coming in at £38 a month for standard broadband and unlimited calls.
Are there likely to be any sneeky charges or will it be 38 quid no matter what?

[mmm-five]

I'd assume everyone will have a sneaky 3.9% plus CPI annual increase.

(sneaky as in it's in the terms & conditions that no-one ever reads)

Edited by mmm-five on Saturday 4th March 11:51

[SO27]

Yes, as above, there's an inflation + 3.9% rise every April. So if you sign up now it'll probably go up next month, so possibly worth hanging on until that passes and look again.

I was with them for a few years, the service was good, but got a better deal this time from PlusNet.

[A500leroy]

SO27 said:

Yes, as above, there's an inflation + 3.9% rise every April. So if you sign up now it'll probably go up next month, so possibly worth hanging on until that passes and look again.

I was with them for a few years, the service was good, but got a better deal this time from PlusNet.

How you finding plusnet?

[somouk]

EE are going all in with a 14.4% rise this year despite a lot of people complaining and will do it next year as well no doubt. Personally I would avoid them for broadband and go to plusnet purely from a customer support perspective.

[SO27]

PlusNet have been basically the same as EE. Not that surprising since they're both just rebrands of BT, and the same price increase in April. The routers look exactly the same between all three, just different colours.

Performance has been always completely reliable around here, no matter which supplier I've used. My exchange isn't unbundled so very little choice and a max bandwidth of 36Mbit.

[heisthegaffer]

I'm with plusnet from when I moved last year. We were with BT before for 5 years plus, absolutely brilliant.

Plusnet have been ok, not as reliable as BT and the router isn't as good albeit a different house, different layout so can't compare exactly.

We only moved 100m away so assume I'm on the same cabinet as before.

lIT are installing in the area so will try them when my contract expires.

[steveatesh]

A500leroy said:

Had a quote and its coming in at £38 a month for standard broadband and unlimited calls.
Are there likely to be any sneeky charges or will it be 38 quid no matter what?

I have exactly that service and paying £25 per month for it. Fortunately City Fibre are in the street, I can’t wait for the EE contract to end.

[Condi]

Plusnet have just offered 66Mb BB + home phone line for £24/m. EE and Plusnet are the same company (all part of BT), so maybe you could speak to them and get a better deal? This doesn't include any calls, but in the last 10 years I've never plugged a home phone into the socket anyway!