Big river purchase
Author
Discussion

Darumvej

Original Poster:

193 posts

168 months

Friday 25th August 2023
quotequote all
I bought a coffee machine 5 days ago from a big online retailer, today I noticed the price has dropped by £150. Would you order another at the new price and return the 4 day old one or not.

Any potential issues.

2 sMoKiN bArReLs

32,031 posts

265 months

Friday 25th August 2023
quotequote all
Couldn't be arsed to faff about. If I was happy with the price at the time who cares?

AmyRichardson

1,985 posts

72 months

Friday 25th August 2023
quotequote all
2 sMoKiN bArReLs said:
Couldn't be arsed to faff about. If I was happy with the price at the time who cares?
Someone to whom £150 ain't nothing?

2 sMoKiN bArReLs

32,031 posts

265 months

Friday 25th August 2023
quotequote all
AmyRichardson said:
2 sMoKiN bArReLs said:
Couldn't be arsed to faff about. If I was happy with the price at the time who cares?
Someone to whom £150 ain't nothing?
Small change in the scheme of life.

I s'pose if I was really bugged I wouldn't mess about swapping the item out, I'd speak to the retailer & ask them to do the decent thing.

2 sMoKiN bArReLs

32,031 posts

265 months

Friday 25th August 2023
quotequote all
Anybody who spends what must have been considerably more than £150 on a coffee machine can't be short of a few beans hehe


Darumvej

Original Poster:

193 posts

168 months

Friday 25th August 2023
quotequote all
2 sMoKiN bArReLs said:
Anybody who spends what must have been considerably more than £150 on a coffee machine can't be short of a few beans hehe
Or maybe is short of a few beans depends on context beer

2 sMoKiN bArReLs

32,031 posts

265 months

Friday 25th August 2023
quotequote all
Darumvej said:
2 sMoKiN bArReLs said:
Anybody who spends what must have been considerably more than £150 on a coffee machine can't be short of a few beans hehe
Or maybe is short of a few beans depends on context beer
thumbup

hehe

Marc_Hill

261 posts

171 months

Friday 25th August 2023
quotequote all
Just send it back and order the discounted one, No hassle and imo worth £150 for maybe half an hours work.

mikey_b

2,704 posts

75 months

Friday 25th August 2023
quotequote all
Most companies will understand the situation and simply refund the difference if you ask them. Less hassle for both of you that way.

Darumvej

Original Poster:

193 posts

168 months

Friday 25th August 2023
quotequote all
Chatted with them and explained, they won't discount the one already purchased.




2 sMoKiN bArReLs

32,031 posts

265 months

Friday 25th August 2023
quotequote all
Darumvej said:
Chatted with them and explained, they won't discount the one already purchased.



That’s poor

Turn7

25,731 posts

251 months

Friday 25th August 2023
quotequote all
Darumvej said:
Chatted with them and explained, they won't discount the one already purchased.



So, did you say Ok then, Ill return and reorder at the better price ?

samoht

7,256 posts

176 months

Friday 25th August 2023
quotequote all

Assuming the machine shipped from the UK, I think you have a right to return it for a full refund of what you paid, minus delivery costs both ways.

Since these are likely to be a lot less than £150, I'd do that.

Darumvej

Original Poster:

193 posts

168 months

Friday 25th August 2023
quotequote all
2 sMoKiN bArReLs said:
Darumvej said:
Chatted with them and explained, they won't discount the one already purchased.



That’s poor
Yep it seems they would rather have a returned used item that they cannot sell as new and have the costs of return and delivery. Green issues aside.

Darumvej

Original Poster:

193 posts

168 months

Friday 25th August 2023
quotequote all
Turn7 said:
Darumvej said:
Chatted with them and explained, they won't discount the one already purchased.



So, did you say Ok then, Ill return and reorder at the better price ?



yes

Turn7

25,731 posts

251 months

Friday 25th August 2023
quotequote all
Based on them not really seeming interested in any form of customer care, Id be looking to back it and refund and go elsewhere, thats a stty attitude for a retailer imho.

911Spanker

3,680 posts

46 months

Friday 25th August 2023
quotequote all
What's this got to do with cars? Unless you are going to take it back in your mapped 325d or MX5 of course?

Darumvej

Original Poster:

193 posts

168 months

Friday 25th August 2023
quotequote all
911Spanker said:
What's this got to do with cars? Unless you are going to take it back in your mapped 325d or MX5 of course?
yep agreed mods please relocate as seen fit

Ledaig

1,808 posts

292 months

Saturday 26th August 2023
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Just order a new one and when it arrives send it straight back (after removing paperwork) as the original unused purchase.

babelfish

1,020 posts

237 months

Monday 28th August 2023
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Ledaig said:
Just order a new one and when it arrives send it straight back (after removing paperwork) as the original unused purchase.
what about the serial number?