Newish Dell G5 15 5530 Laptop problem

[55palfers]

Bought a new laptop last August

For the last 20 minutes it's been "restarting"

Black screen and rotating dots.

I tried switching it off but it just "restarts"

Any ideas please.

[Road2Ruin]

Boot it into 'safe' mode, uninstall any updates that have happened recently and then restart. Sounds more like a software, rather than hardware, issue

[55palfers]

Thanks for that.

How do I boot in safe mode?

Crtl-alt-delete does nowt.

It goes straight back to restarting if you press the off button

Thanks

[55palfers]

Stand down.

After 90 minutes of restarting - it has!!!

Thanks for your help though.

[Spare tyre]

I have a beast of a dell machine from work which I’ve had about 5 years

It’s fine, u less you try to boot it when it’s connected via usbc to a docking station