5G what am I missing?
Author
Discussion

119

Original Poster:

15,059 posts

55 months

Yesterday (13:20)
quotequote all
Just signed up to EE via one of the little guys as O2 have taken the piss with their price rises and they were supposed to have good 5G coverage where we are in the world.

However, it appears to be crap. Slow web loading, calls connecting but other end couldn’t hear me until I hang up and call back.

Phone is currently set to 5g auto which I thought would be ideal, but after setting it to LTE (4g) we thing seems to be working great.

So, why is 5g being heralded as the next best thing?

Or is there a setting I have missed somewhere?

The_Doc

5,741 posts

239 months

Yesterday (13:49)
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Well performing 5G can serve 350Mb/s with a ping of under 20s. That's lightening fast.

The tower you are connecting to sounds oversubscribed or rubbish.

MikeM6

5,677 posts

121 months

Yesterday (13:56)
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5g generally doesn't work in the UK, I'm on Three and everything is slower and worse if on a 5g connection, so I tend to stick with 4g as you describe. Been that way since it's introduction and the same across the country, whether rural or in a city.

I work in London and Brighton, but have also worked in Leeds, Sheffield, Nottingham, Leicester, Peterborough and Lincoln and none of the 5g stuff works well anywhere.

Hoofy

79,004 posts

301 months

Yesterday (14:05)
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I get similar when I'm in a town eg Richmond London, but if I'm at home, outskirts of Kingston London, about 250m from the nearest 5G tower and it's amazing. Even quicker than my broadband.

The_Doc

5,741 posts

239 months

Yesterday (14:07)
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T_S_M

1,149 posts

202 months

Yesterday (14:09)
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I've just left O2 as well due to their price rise. It was a handy excuse because the signal has always been crap, whether on 4G or 5G.

Switched to iD Mobile (£5 a month vs O2 at £28.50!) and the difference is massive. I don't think I've been without signal at all since. I believe iD Mobile uses Three's network.

Inbox

877 posts

5 months

Yesterday (14:12)
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The problem the operators have with 5G is upgrading their core networks to cope, the air interface is so fast the rest of the network needs to catchup whether that is the data link from the cell tower, faster/more servers in the core network or even their connections into the internet itself.

The other issue is too many users per cell tower, there is only so much bandwidth available on the tower that is split between all the connected users, when heavily utilised everyone gets poor rates or nothing at all. Building extra capacity means more cell towers everywhere which gets push back, the operators are in a no win situation as customers want good service but object to the cell towers that would provide it.

All the networks are pretty similar in this respect and will be an on-going problem made worse with each new faster network generation.

Liamjrhodes

337 posts

160 months

Yesterday (14:13)
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phone signal seems to have taken a massive downturn in recent years, constant calls failing and slow loading. Ive been with all the major networks over the last couple of years and none are any better

the-norseman

14,770 posts

190 months

Yesterday (14:14)
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5G is poor in the UK, I live in MK and go into London a lot and often find I have full 5G (EE unlimited) and it doesn't work very well, stuff doesn't load, you get Spotify saying its offline etc.

In Italy, Spain, Germany where I have been recently, 5G has worked a lot better.

gus607

979 posts

155 months

Yesterday (14:22)
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MikeM6 said:
5g generally doesn't work in the UK, I'm on Three and everything is slower and worse if on a 5g connection, so I tend to stick with 4g as you describe. Been that way since it's introduction and the same across the country, whether rural or in a city.

I work in London and Brighton, but have also worked in Leeds, Sheffield, Nottingham, Leicester, Peterborough and Lincoln and none of the 5g stuff works well anywhere.
My 5g works brilliantly all over the country too. Three Mobile. Also use Three 5g broadband for the last four years, can't fault it at all.

Hedgedhog

1,553 posts

115 months

Yesterday (15:07)
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I've had flawless 5G all over the world, up mountains and on desert islands, but in the UK it is mostly dreadful. I assume it is down to too many people, poor hardware given the Huawai ban and in some cases what appears to be 5G actually just a spoof of a 4G signal.

the-norseman

14,770 posts

190 months

Yesterday (15:09)
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Same as above, I was at the top of a volcano earlier in the year and had fantastic signal.

Hoofy

79,004 posts

301 months

Yesterday (15:27)
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Liamjrhodes said:
phone signal seems to have taken a massive downturn in recent years, constant calls failing and slow loading. Ive been with all the major networks over the last couple of years and none are any better
On the plus side, it does mean you might as well just go for the cheapest deal!

GlenMH

5,371 posts

262 months

Yesterday (19:24)
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Hoofy said:
On the plus side, it does mean you might as well just go for the cheapest deal!
Yup - Lebara for a couple of quid per month for me and that includes EU roaming on a Money Saving Expert promo deal.

MikeM6

5,677 posts

121 months

Yesterday (20:48)
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Hoofy said:
On the plus side, it does mean you might as well just go for the cheapest deal!
I have a rolling monthly sim with 25gb for £9.25 per month, can't really see it being worth anymore than that!

Griffith4ever

5,955 posts

54 months

Yesterday (20:50)
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The_Doc said:
Well performing 5G can serve 350Mb/s with a ping of under 20s. That's lightening fast.

The tower you are connecting to sounds oversubscribed or rubbish.
And the rest. I was getting between 750 and 900 Mbps on Ookla at my previous place near a new 5G mast (2 miles away, decent antenna on my roof) - new industrial / trade estate.

I've just moved to the countryside and I'm still getting 152 Mbps down and 80 up. I've maxed out my nearest mast as that's with a 5G router on my windowsill, but using my one with external antennas is no faster. - so I've hit what the microwave link to that cell site is set up for. (old house was fibre to the cell site - no micrrowave dish)

Three UK . I tried EE but they use CGNAT which is no good to me .

Stanley Rous

118 posts

228 months

Yesterday (21:04)
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Do the challenger brands that sit on someone else s network get full access to that network?

Someone above mentioned ID Mobile and I use Smarty. Both sit on the Three network so do we get the same service as someone who has a three contract?

In my experience, 5G is turd. I can be in the centre of London and get naff all and I never get more than one bar at home in south bucks. I m usually pleased to see a few bars of 4G rather than 5G which is rarely more than one bar.

Over the years I’ve come to the conclusion that all of the network providers can be frustrating so I may as well pay peanuts for a turd service as pay an arm and a leg for a turd service.

Edit: fixed a couple of autocorrect errors.

Edited by Stanley Rous on Tuesday 11th November 21:10

Griffith4ever

5,955 posts

54 months

Yesterday (21:07)
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Stanley Rous said:
Do the challenger brands that sit on someone else s network get full access to that network?

Someone above mentioned ID Mobile and I use Smarty. Both sit on the Three network so do we get the same service as someone who has a three contract?

In my experience, 5G is turd. I can be in the centre of London and get naff all and I never get more than one bar at home in south bucks. I m usually pleased to see a few bars of 4G rather than 5G which is rarely more than one bar.

Over the years I ve come to the conclusion that all often network providers can be frustrating so I may as well peanuts for a turd service as pay an arm and a leg for a turd service.
I pay peanuts for Three. £20 a month and that is unlim broadband PLUS a phone sim on another number with a few Gb. I also have Lebera for normal personal voice due to the travel/roaming inc Goa/India

Stanley Rous

118 posts

228 months

Yesterday (21:17)
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[/quote]
I pay peanuts for Three. £20 a month and that is unlim broadband PLUS a phone sim on another number with a few Gb. I also have Lebera for normal personal voice due to the travel/roaming inc Goa/India
[/quote]

I pay £10 a month for 40GB of data and unlimited calls and text with Smarty (on Three). I consider that cheap as chips and pay more for my lunch on most days. Question is, am I getting the same service as you who pays double to Three directly?

Arrivalist

1,901 posts

18 months

Yesterday (21:28)
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gus607 said:
My 5g works brilliantly all over the country too. Three Mobile. Also use Three 5g broadband for the last four years, can't fault it at all.
I’ve been using Three 5G home broadband for a couple of years now with no issues. Ping can be slow at times and upload can be around 3mb during peak so not good for gaming or video conferences.

Just did a test …..