iOS mail app - PDF download slow
iOS mail app - PDF download slow
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Discussion

Ham_and_Jam

Original Poster:

3,323 posts

119 months

Yesterday (12:02)
quotequote all
Why does it take an absolute age to download a pdf attachment in the Mail app.

Even on 500mbps download speeds it xan take a minute or two. Although it’s no better or worse on mobile data.

I can watch 4k videos effortlessly but a PDF…pfff!!!

The files are about 300-400kb

Anyway of speeding this up?

Haltamer

2,621 posts

102 months

What’s the underlying mail account?

I’ve never noted an issue with iCloud / Office365 Accounts, but if you’re using a free mail provider or similar, it’s could be server related - that and, despite the popularity of Email as a file sending method, the underlying protocols really aren’t the best for it - They’re all hodgepodge boltons to the original standard.

Another thought, are you connected to mobile data? It may be worth disabling mobile data and testing whilst connected to WiFi; It’s possible the download is still running via 4G when connected to WiFi..

Ham_and_Jam

Original Poster:

3,323 posts

119 months

Haltamer said:
What s the underlying mail account?

I ve never noted an issue with iCloud / Office365 Accounts, but if you re using a free mail provider or similar, it s could be server related - that and, despite the popularity of Email as a file sending method, the underlying protocols really aren t the best for it - They re all hodgepodge boltons to the original standard.

Another thought, are you connected to mobile data? It may be worth disabling mobile data and testing whilst connected to WiFi; It s possible the download is still running via 4G when connected to WiFi..
Underlying email is Gmail.

No difference whether on 500mbps wifi or 4g / 5g.

It only happens on my iPhone using the Mail app. On my laptop it’s instant.