Good NTL support.
Author
Discussion

BliarOut

Original Poster:

72,863 posts

269 months

Thursday 1st December 2005
quotequote all
So, NTL's phone support is rubbish, all you ever get is third line support, who probably know less than you!

Well now, help is at hand

The following url's have back room NTL support in (unofficial) attendance and actually know their stuff. There are full details on the NTL cable network and the upgrade to 10MB broadband for all cable customers by the end of 2006 One of the forums even runs a beta testing programme for future NTL development.

www.chetnet.co.uk
www.cableforum.co.uk
http://homepage.ntlworld.com/robin.d.h.walker/cmtips

If you've got any problems with NTL kit and you can't get them sorted, these links should get you going.

Worth a sticky mods? Getting good NTL support can be a right pain!

stone

1,538 posts

277 months

Thursday 1st December 2005
quotequote all
BliarOut said:
Getting good NTL support can be a right pain!


It's not actually a service that they offer

406tm

3,636 posts

283 months

Thursday 1st December 2005
quotequote all
BliarOut said:
good NTL support


Surely that's an Oxymoron!

T5-R

434 posts

256 months

Thursday 1st December 2005
quotequote all
I WAS a broadband customer of NTL's until I moved house 6 weeks ago and tried to get my connection with them moved as well. What a song & dance that was! After monkeying about with their House Moves department, I got fed up and kicked them well and truly into touch. Cancelled my direct debit and haven't heard from them since.

Am now happily with someone else and don't ever want to see NTL again as long as I live.

..and relax...