Busted e-mail and avgemc.exe

[simpo two]

I've used Grisoft AVG very happily for about a year. Suddenly this morning Zone Alarm flagged up that 'avgemc.exe' was trying to access the internet, and that it was a new application change (though I hadn't done anything)

A browse for avgemc.exe on Google says that it's part of AVG, but is also possibly spyware. Some places say keep it, others delete it. Not much help then!

Anyway, I denied the request and now find that I can't connect to the server to send/receive e-mail (I open Mailwasher 2.0 first, then send the good ones to OE). Neither Mailwasher nor OE can connect. I've rebooted to try to get the Allow/Deny message again but it's not appearing now.

My version of AVG is the free one so I don't have Tech Support, and My ISP isn't answering the phone.

Any suggestions folks?

[JonRB]

1. Reinstall your AV to make sure you have the correct version and retry.
2. If necessary, go to your Zone Alarm settings, search for the exe, and manually change the 'deny' to 'allow'.

If you are sure that your AV is ok then you can skip step 1.

[Trooper2]

Simpo, do you use Gmail by chance....

If so I was having problems sending mail earlier and the error message that O.E. kicked out said the problem was on Google's end, I was able to send successfully later in the evening.
I'm no expert but the only thing I can think of for your potential spyware/virus problem is to un-install AVG and see if the amgemc.exe is still on your computer if so it's probably something bad.

>> Edited by Trooper2 on Wednesday 7th December 10:42

[simpo two]

JonRB said:

2. If necessary, go to your Zone Alarm settings, search for the exe, and manually change the 'deny' to 'allow'.

Thank John; I found that 'AVG e-mail scanner' was turned off'. Ticked it and now it's fine. Still not sure what avgemc.exe had to do with it though...

[Plotloss]

avgemc.exe

Anti-virus guard email client, perhaps?

[simpo two]

Thought - ZA flagged it up the moment AVG had automatically updated - I'm thinking maybe it downloaded a new version which then needed a new permission... it said 'application change' or some such which was why I was concerned.

[_dobbo_]

My AVG did an engine upgrade this morning - so that would account for the change in the program in zone alarm - it probably did it without you even realising!

[voyds9]

Often flags up after update Zonealarm sees it as new/changed program