"@" button problems with laptop... help!!!!

[blueyes]

My niece is in france with an Acer laptop and can't get her "@" button to print an @. I don't often use a laptop so I'm stuck. Tried on my Acer by pressing "shift" and "@" and it works.

Any ideas please?

Ta.

[TheLemming]

I've seen this one before, try the " on the 2 key. (shift plus 2).
If that doesnt work try the other keys to find out where its been mapped to...

IIRC the keymap is set incorrectly, its a software setting change thats pretty simple, search for "keyboard map" in the help option and follow instructions.

Edited to add, I had to use a Dell laptop at work some time ago that was similarly buggered. For some reason most of the shift+whatever button combos produced something utterly different, many of them the same thing. The only solution then was to copy and paste it...

>> Edited by TheLemming on Monday 9th January 18:10

[Liszt]

Try Start -> All Programs -> Accessories -> Accessability -> On screen keyboard.

[SS2.]

Its likely that the keyboard will be set to US rather than UK configuration..

As above, shift and 2 should do the bizz..

>> Edited by SS2. on Monday 9th January 18:06

[Trooper2]

SS2. said:

Its likely that the keyboard will be set to US rather than UK configuration.. As above, shift and 2 should do the bizz.. >> Edited by SS2. on Monday 9th January 18:06

Shift + 2 gives @ on a U.S. keyboard as well.

[MarkBarton]

Shift+2 should work but just in case, click Start, Run, type charmap and click OK. You can select any character, copy it to the clipboard and paste it into whatever.

[_dobbo_]

Assuming Shift+2 does fix it, for a "proper" solution, go to

Control panel->Regional options->input locales and choose English (united kingdom) then set this as the default.

Should then find the keys are correct.

[m1spw]

I had this problem on an older laptop. It was horrible trying to remember which way round the keys were.

[blueyes]

Thanks everybody for your suggestions.

I'll call her today, try them all and let you know.

[r988]

I get this on my work dell sometimes, just change the language back to English, I put a little icon next to the task bar to do this easily.

Since my laptop uses a US style keyboard its never been much of a problem though since I know where it is without thinking anyway, why the Uk didnt keep the same layout and put the pound sign as a ctrl alt number command like the Euro symbol I dont know.