Techie help please

[Tuska]

Hi Guys and Girls,

I run a two computer system, wireless network. 2 meg broadband. I have 2 browsers on each computer. One is netscape and the other is IE6.0

We had some connection issues and the router had to be reset. Since then i have been unable to get onto my bank's website using IE. It just hangs, egg timer up, doing nothing.

I can get on to the bank using netscape, but it wont let me log on. It just hangs again. (egg timer up, doing nothing).

Ive overridden cookie handling, added to safe sites and allowed pop ups. Nothing.

Any ideas?

[xiphias]

What model of router?

[mattley]

Assuming the rest of the rest internet works, it could just be your banks ste having a bad day.

[RoadRailer]

Maybe your MTU settings are back to defaults??

Try setting the routers MTU to 1478 ( I think??)

Who's your connection with??

[puggit]

I'd clean out the browser history and delete all the cookies

[Tuska]

puggit said:

I'd clean out the browser history and delete all the cookies

Ive tried that.

[Tuska]

xiphias said:

What model of router?

The router is a Netgear DG834

[Tuska]

mattley said:

Assuming the rest of the rest internet works, it could just be your banks ste having a bad day.

For some reason i have the same problem on ebay.

The bank is Intelligent Finance (oxymoron).

All othe sites including HSBC (my buisness bank) work ok.

[Tuska]

Also, i have now downloaded firefox and it is having the same problem as IE.

Netscape opens ebay ok, but not the other two browsers.

This is odd!!!

[Tuska]

RoadRailer said:

Maybe your MTU settings are back to defaults?? Try setting the routers MTU to 1478 ( I think??) Who's your connection with??

MTU is 1478.
Connection is with AOL.

Question: what should the VPI and VCI be set to (VC based)?

Thanks for help everyone.

[Tuska]

New development. I'm now getting the message 'done' in the bottom left hand corner of the screen, but the page is blank!!

Again this is only happening on IF.com and ebay and only with IE.

BTW i'm using XP Pro.

Thanks again for help.

[aldi]

I think the MTU needs to be lower with AOL, try 1400 ish. 1300 if that doesnt work...

[esselte]

Tuska said:

RoadRailer said: Maybe your MTU settings are back to defaults?? Try setting the routers MTU to 1478 ( I think??) Who's your connection with?? MTU is 1478. Connection is with AOL. Question: what should the VPI and VCI be set to (VC based)? Thanks for help everyone.

I have a netgear and use AOL: VPI is 0 VCI is 38 and MTU is 1400

[Tuska]

aldi said:

I think the MTU needs to be lower with AOL, try 1400 ish. 1300 if that doesnt work...

Brilliant guys, well done, thats sorted it.

MTU reset to 1400 and now working spot on. These forums are great, give yourself a pat on the back!!