Outlook Express

[sir mp]

After a few emails have been sent, the contents of my Sent Box will disappear, then when I try to send it fails with a protocol error. Then I can only send after rebooting the machine, this clears the fault and restores the contents of my outbox but only for a short while.
Any ideas?

MP

[Plotloss]

Ditch it and download Thunderbird?

[sir mp]

Not really an option we are networked and I am the only one with the problem !

MP

[mattley]

Is this POP or IMAP?

can you post the full error for us.

[sir mp]

It is POP, typical has'nt fallen over yet, will post protocol error as soon as poss.

MP

[_dobbo_]

POP or IMAP shouldn't matter, if it's failing when sending then it's an SMTP error you'll be getting.

[sir mp]

Aha the error message is:
SMTP, Port 0, Secure (SSL): No, Error Number: 0 x 800 C0131

Does that help?

MP

[_dobbo_]

Possible solution:

http://support.microsoft.com/kb/q2332

[mattley]

_dobbo_ said:

POP or IMAP shouldn't matter, if it's failing when sending then it's an SMTP error you'll be getting.

That's corerct of course, but I was wondering about IMAP as part of the problem as the sent items dissapearing shouldn;t have anything to do with it if it's POP3.

Edit, as you found, probably a local file corruption.

>> Edited by mattley on Wednesday 3rd May 15:29

[_dobbo_]

mattley said:

That's corerct of course, but I was wondering about IMAP as part of the problem as the sent items dissapearing shouldn't have anything to do with it if it's POP3.

Indeed, I hadn't really paid attention to that particular bit!