BT broadband KO'd !

[rich 36]

Not been working properly since this afternoon

perhaps not suprisingly

(mobile phone modem for now)

anyone else had probs

[Touching Cloth]

rich 36 said:

anyone else had probs

Well the kids have been giving me hell all day and I can't find anything in the cupboard for my dinner. Have resorted to making bad jokes on the internet.

[Kinky]

rich 36 said:

anyone else had probs

Unable to make a family trip to the Farnborough air show today Especially as I family ticket from a fellow PH'er.

K

P.S. - Rich, I've not had any probs whatsoever with BT today. Been business as usual.

You can see their status reports here:
http://help.btinternet.com/yahoo/help

[FourWheelDrift]

Kinky said:

You can see their status reports here:
http://help.btinternet.com/yahoo/help

Which isn't actually accurate in my experience since it only shows reported problems if you can't get through to let them know they'll never know. I had a problem 2 weeks ago, my connection was dropping and not coming back, sometimes had to wait an hour before it would and then only by unplugging the router and I suppose getting a new conenction (the router was not a fault as I tried others). I contacted BT, well when I say I contacted I listened to an automated menu system that when I finally got the right option and put through was told this wasn't the right option and I needed to dial a different number. That put me through to somebody who kept wishing me "a good day sir" who said he couldn't perform a line check as his tools weren't working and someone would contact me after 3 days and could I give him my mobile number, no you can't have it I said well aware of the fact they will know it's a Vodafone number so they'll sell it onto other operators no doubt to try and get me to change. I gave them the land line number on which the Broadband is conencted and I have never had a call back. Ok I haven't had a re-occurance of the problem to complain, until today. When I experienced the same connection problems. Although I think today the storm was probably to blame, problems were after the storm had passed though.

[rich 36]

Well anyway its still out of action now

I've sampled the various delights on offer of their freefone-chase
across continents to no avail

And I had the temerity to criticise NTL's laughable efforts
the other day,
when My son was left high & dry the other day again

that'll teach me

[hut49]

Must be local to you - BT Broadband's been stellar and stable at 8Mbs all day

[rich 36]

its only happened once before, and that was a really old conection fault on the phone line itself

[FourWheelDrift]

One thing one of my more than clued up friends said was to check the BT line filters, each one. As one of those may have failed. Take each one out in turn, making sure you don't have a phone still connected on that socket and try to connect to the internet each time.

[Royton Blue]

There's been something funny going on with my BT connection for about 3 days now, it's fine for the majority of websites (PH, Google etc) but it keeps 'hanging' on others (youtube etc). Starting to get on my nerves now.

Edited by Royton Blue on Saturday 22 July 22:51

[rich 36]

Funny you should mention 'you tube'

for a little while the links on here to there have not worked
I haden't really thought much of it until now

[rich 36]

FourWheelDrift said:

One thing one of my more than clued up friends said was to check the BT line filters, each one. As one of those may have failed. Take each one out in turn, making sure you don't have a phone still connected on that socket and try to connect to the internet each time.

I went down Maplins and bought a shiny new one, not thst it helped

however I have successfully masqueraded as a complete stranger and reported a fault on my own phone line courtesy of BT's 'report a fault' service
as the broadband dept strenuously denied there was anything AT ALL
wrong with it ANYWHERE

And now I'm waiting for an IMAGINEER to contact me on a mobile number





still waiting,






and
a
bit longer.....




hmmmm

[dilbert]

It's a bit iffy for me today, sometimes it's there sometimes it's not. This always happens when they're about to put their prices up again!

[rich 36]

annnnnd its back

just tried it again as I have been on and off all day
it appears to be on again

[ZR1cliff]

Ime having trouble getting some of my other favourite sites in that i cant get them,is there a server down somewhere?

Edited by ZR1cliff on Sunday 23 July 17:07

[rich 36]

cliff, if its of any interest, this is the second attempt at replying to your post

as the first one brought up 'cannot find server'

what IS going on

Edited by rich 36 on Sunday 23 July 17:24

Edited by rich 36 on Sunday 23 July 17:25

[ZR1cliff]

Rich,ime having no problems with around 50% of my favs ,the other 50% are 'cannot find server'.
Its been like it all day,ime wondering if they are auto maintained and maybe a storm has knocked them out over night

Edited by ZR1cliff on Sunday 23 July 17:40

[rich 36]

ZR1cliff said:

Rich,ime having no problems with around 50% of my favs ,the other 50% are 'cannot find server'.
Its been like it all day,ime wondering if they are auto maintained and maybe a storm has knocked them out over night

Edited by ZR1cliff on Sunday 23 July 17:40

dunno that, although I did go through tools>cookie>delete

just out of interest

[ZR1cliff]

Maybe somethings just got very very hot,i had trouble with my PC the other day,the router was very hot to touch but after an hour in the fridge it was all back to normal.

[falcemob]

Mines playing up at the mo, I can't get any email but can surf. This sometimes goes the other way round and I can email but not surf.
They cocked my billing up last month and threatened to cut me off because my card had been refused, when I phoned the card company they hadn't even requested the money.

[rich 36]

falcemob said:

Mines playing up at the mo, I can't get any email but can surf. This sometimes goes the other way round and I can email but not surf.
They cocked my billing up last month and threatened to cut me off because my card had been refused, when I phoned the card company they hadn't even requested the money.

is this BT your on about

If so I cant believe them nice folks'd do such a thing