shutdown issue
Author
Discussion

mph999

Original Poster:

2,779 posts

250 months

Monday 2nd October 2006
quotequote all
OK, I've given up on this one ...

I have an asus a8n-vm motherboard in my pc, from new it refuses to come out of hibernantion / standby (not a massive issue as I don't tend to use these anyway), and also, on occassion refuses to shutdown. It runs through stopping windows, and seems to halt all disk activity, but doesn't poweroff.

Seems to be more likely to happen if it's been on for a few hours, or has done some processor intensive tasks.

Tryed a rebuild (still doesn't work with only the o/s installed).

I presume it's driver related, but I'm up-to-date in that area.

Any ideas,

Thanks,

Martin

greenlandy

1,635 posts

261 months

Monday 2nd October 2006
quotequote all
Which OS are you running?
Do a search of the microsoft knowledge base http://support.microsoft.com/ for shutdown issues
and also search you mobo makers website for known issues.

TonyToniTone

3,928 posts

279 months

Monday 2nd October 2006
quotequote all
try running eventvwr and have a look in the SystemApplication log for errors.

qube_TA

8,405 posts

275 months

Monday 2nd October 2006
quotequote all
I'd try updating the BIOS to the latest version, they offen fix dafty problems like this.

Matthew

mph999

Original Poster:

2,779 posts

250 months

Tuesday 3rd October 2006
quotequote all
Thanks guys, tried MS, spent hours going through similar problems, event viewer shows no issues.

Bios, good idea, I'm currently up-to-date, but will grab the next release.

O/S is XP Media BTW.

Thanks for the ideas.

M

Tripps

5,814 posts

302 months

Wednesday 4th October 2006
quotequote all
qube_TA said:
I'd try updating the BIOS to the latest version, they offen fix dafty problems like this.
Also have a look around to see if there are more recent drivers available for the motherboard (preferably matched to the BIOS you are using) as it may be Windows isn't talking to it correctly.

Another thing to do is check BIOS settings, I know on my Dell Dimension I had to change a setting after rebuilding it so standby didn't kill freeze the machine.

thepassenger

6,962 posts

265 months

Wednesday 4th October 2006
quotequote all
Sounds like an ACPI issue off the top of my head. Windows isn't sending a complete 'power off' command to the BIOS or it's getting lost somewhere.

If it's all of a sudden started happening check out the Microsoft URL given above, also search around to see if you updated drivers and roll them back to previous state. You might have to dredge out the Windows CD and do a repair install.

Also running a quick malware check using the usual programs might prove worthwhile; malware can cause bits of Windows to act in very strange ways.

If it's always done it since the machine was brought then perhaps trawling through the manu's website would be helpful? They often have patches and such avaliable.