Demon broadband
Author
Discussion

Phil Hopkins

Original Poster:

17,123 posts

247 months

Tuesday 31st October 2006
quotequote all
Top lads!

They've just upgraded my line speed from 1mbps to 8mbps, gratis!

Is this happening to all broadband providers or is it just Demon customers?

thumbup

hoddo

3,805 posts

245 months

Tuesday 31st October 2006
quotequote all
BT did ours about a year ago however we were only able to get the quote 8mbs for about a month, usually connect at about 5.3mbs at the moment.

Anything above 4mbs seems pretty good though.

Actually looking to change from BT as they are an expensive joke. Would you recommend Demon or anyone got any better suggestions?

onomatopoeia

3,526 posts

247 months

Tuesday 31st October 2006
quotequote all
Demon were always very good when I was with them on dialup / IDSN. Nowadays I'm with A&A on broadband, excellent.

mel

10,168 posts

305 months

Tuesday 31st October 2006
quotequote all
I've got it at work and it's the best of a bad bunch for us, we're meant to have an 8mb connection.....yea my arse we have it's normally less than 2 however it's still twice as good as the wanadoo one we had before and if you take into account that we are that far from the exchange that the area code changes if you cross the road, I'm not that displeased, phone support in english and pretty good and I've only had a flakey line once in a year, for which they blamed BT anyway.

arcturus

1,498 posts

293 months

Tuesday 31st October 2006
quotequote all
Enta did mine several months ago. Although we live out in the sticks, on the end of an old line and rarely get above 3Mb/s. At our shop in town we would get around 6 to 7 Mb/s.

Phil Hopkins

Original Poster:

17,123 posts

247 months

Tuesday 31st October 2006
quotequote all
Good news, the lass has just informed me that it's connecting at 7.3mbps. Not too shabby then!

I'd recommend Demon whole heartedly as i've never experienced any issues yet (touch wood). However, I know of one person on PH who would say the opposite.

agent006

12,058 posts

294 months

Tuesday 31st October 2006
quotequote all
Name and shame rules prevent me from relaying the tale of woe that concerms my colleague's dealings with Demon.

_deano

7,414 posts

283 months

Tuesday 31st October 2006
quotequote all
I'm with Demon, but i have to bloody wait another month and a bit before BT migrate over to ADSL MAX

Zad

13,022 posts

266 months

Tuesday 31st October 2006
quotequote all
In the first week or so, your download speed will rise and fall as the equipment works out the optimal signal to noise ratio vs bit error rate.

If your exchange is supported by BeThere's ( www.bethere.co.uk ) ADSL2+ equipment, you can get up to 22Mbit, with 12Mbit being about average for 1.5 miles from the exchange.

On Saturday, I got a letter from <a credit agency> who had been passed a bill by <a certain ISP> for £11:75, demanding payment. Now, I cancelled my dialup account with <a certain ISP> in early Feb, with the words "If I get a bill for £11:75 for next month’s payment, plus further threats of passing it on to a debt collection agency, I shall not be pleased to say the least". 48 hrs later, I do at least have an apology and am now wondering how much to bill them for my time.

[k]ar|

963 posts

276 months

Tuesday 31st October 2006
quotequote all
I was bumped up to MaxDSL in September, but due to the distance from my exchange, I can only get 3-4 Mbit. Bizarrely, whilst my connection speed has increased, my ping in online games seems to have gone up

Demon are still a pretty quick and reliable service provider - I've been with them since the days of v90 dial-up paperbag. However, apparently they have recently been put up for sale by Thus eek


[k]



Edited by [k]ar| on Tuesday 31st October 19:36

malman

2,258 posts

289 months

Tuesday 31st October 2006
quotequote all
karl said:
I was bumped up to MaxDSL in September, but due to the distance from my exchange, I can only get 3-4 Mbit. Bizarrely, whilst my connection speed has increased, my ping in online games seems to have gone up

Demon are still a pretty quick and reliable service provider - I've been with them since the days of v90 dial-up paperbag. However, apparently they have recently been put up for sale by Thus eek


k



probably due to interleave being turned on by default

Edited by malman on Tuesday 31st October 21:04

NiceCupOfTea

25,607 posts

281 months

Tuesday 31st October 2006
quotequote all
Been using Demon bb for over 3 years now with barely a couple of hours of downtime in total. They're not the cheapest, but works perfectly without any grief, plus you have a fixed IP address.

Anybody know an easy way to check your connection speed?

scooby_snax

1,279 posts

284 months

Tuesday 31st October 2006
quotequote all
NiceCupOfTea said:
Been using Demon bb for over 3 years now with barely a couple of hours of downtime in total. They're not the cheapest, but works perfectly without any grief, plus you have a fixed IP address.

Anybody know an easy way to check your connection speed?


www.adslguide.org.uk/tools/speedtest.asp

NiceCupOfTea

25,607 posts

281 months

Tuesday 31st October 2006
quotequote all
scooby_snax said:
NiceCupOfTea said:
Been using Demon bb for over 3 years now with barely a couple of hours of downtime in total. They're not the cheapest, but works perfectly without any grief, plus you have a fixed IP address.

Anybody know an easy way to check your connection speed?


www.adslguide.org.uk/tools/speedtest.asp


Thank you - 5.5Mbps for me.

zumbruk

7,848 posts

290 months

Wednesday 1st November 2006
quotequote all
Name any ISP and you can find someone who thinks they're the bees knees and someone else who thinks they suck little green toads. And this is true of just about anything you ask about on the 'net.

I've been with Demon since they were operating out of a cupboard in Finchley, and the service level (in dialup days) used to "sawtooth" up and down with a period of a couple of months as they acquired customers, got overloaded, bought more kit, rinse and repeat. I haven't had an issue with them for years. OTOH, I also have a Tiscali account (don't ask) and their Usenet server is pants, their DNS goes up and down like a whore's drawers (and regularly drops whole sections of the net).

JonRB

80,124 posts

302 months

Wednesday 1st November 2006
quotequote all
I'm with Pipex and they aren't even offering anything over 2Mb to their business customers (of which I am one).

New retail customers can get 8Mb and existing customers cannot upgrade "at present".

Coming very close to ditching Pipex despite being a customer for over 10 years.

V8 EOL

2,782 posts

252 months

Wednesday 1st November 2006
quotequote all
I am also a loyal demon customer and have found their service top notch. Never gone wrong, speed is fine and have downloaded 10's of gigabytes with no letter afterwards.

SGirl

7,924 posts

291 months

Wednesday 1st November 2006
quotequote all
JonRB said:
I'm with Pipex and they aren't even offering anything over 2Mb to their business customers (of which I am one).

New retail customers can get 8Mb and existing customers cannot upgrade "at present".

Coming very close to ditching Pipex despite being a customer for over 10 years.


Good luck... eek Took me nearly a day to get them to cancel my old dialup account last week.

[k]ar|

963 posts

276 months

Wednesday 1st November 2006
quotequote all
malman said:
karl said:
whilst my connection speed has increased, my ping in online games seems to have gone up


probably due to interleave being turned on by default


Do you know if there is any way to get this switched off? Also, would this mean a penalty in terms of stability and/or link speed?

[k]

ricardinho

540 posts

292 months

Thursday 2nd November 2006
quotequote all
[quote=[k]ar|]
malman said:
karl said:
whilst my connection speed has increased, my ping in online games seems to have gone up


probably due to interleave being turned on by default


Do you know if there is any way to get this switched off? Also, would this mean a penalty in terms of stability and/or link speed?

[k]
[/quote]
I think you have to put in a request with your isp. They shouldnt charge you for it, but if you then don't like the results i expect they might get a bit peeved if you tell them to turn interleaving back on. It shouldnt affect stability or sync/actual speed adversely, so if gaming is important to you (surely not more than PH!) then have a look on your isp's forums to see how other people have faired with 'fast mode' turned on and how they went about it.

Ricardinhocool