Laptop keeps 'losing' internet. Help!!!
Discussion
All you IT experts out there, help please!
I have a new dell laptop running XP.
My broadband is with NTL (no idea if this is important).
After my laptop has been in sleep mode (and sometimes while I am actually using it) it seems to 'lose' the internet connection. I have looked on the control panel 'connection status' and it says I am connected but the only way I am able to get the computer to hook up again is to pull the USB plug and then plug it in again.
Any ideas?? I am a computer retard as if you haven't already realised
I have a new dell laptop running XP.
My broadband is with NTL (no idea if this is important).
After my laptop has been in sleep mode (and sometimes while I am actually using it) it seems to 'lose' the internet connection. I have looked on the control panel 'connection status' and it says I am connected but the only way I am able to get the computer to hook up again is to pull the USB plug and then plug it in again.
Any ideas?? I am a computer retard as if you haven't already realised
schmokin1 said:
All you IT experts out there, help please!
I have a new dell laptop running XP.
My broadband is with NTL (no idea if this is important).
After my laptop has been in sleep mode (and sometimes while I am actually using it) it seems to 'lose' the internet connection. I have looked on the control panel 'connection status' and it says I am connected but the only way I am able to get the computer to hook up again is to pull the USB plug and then plug it in again.
Any ideas?? I am a computer retard as if you haven't already realised
I have a new dell laptop running XP.
My broadband is with NTL (no idea if this is important).
After my laptop has been in sleep mode (and sometimes while I am actually using it) it seems to 'lose' the internet connection. I have looked on the control panel 'connection status' and it says I am connected but the only way I am able to get the computer to hook up again is to pull the USB plug and then plug it in again.
Any ideas?? I am a computer retard as if you haven't already realised
Dodgy USB socket?
Not that I am aware of.
My advice would be to ditch the USB modem and go with a Netgear router.
You wont have the same issues with an ethernet connection, if its wired it will come up pretty much instantly following being awakened and wireless will come back with a small lag when it does its handshaking.
My advice would be to ditch the USB modem and go with a Netgear router.
You wont have the same issues with an ethernet connection, if its wired it will come up pretty much instantly following being awakened and wireless will come back with a small lag when it does its handshaking.
Plotloss said:
If a machine goes into sleep mode then it cuts power to its ports, then when it wakes as power has been cut previously it doesnt poll to see whats connected. So unless you disconnect/reconnect or reboot it wont see the USB modem.
Reason why Windows is convinced it's still connected is that it sees the device again.
Of course the actual modem itself requires reinisalising (i.e. pull cable, insert cable) to get itself going again.
If you have the option of using ethernet instead of USB I'd go that way, when Windows comes out of sleep or hibernate it makes a DHCP request (if an adapter is set to dynamic IP) which will restart the whole sheband automatically.
You could always deactivate the sleep mode (look at the power settings under the screeensaver ones). I have mine set up so it will only hibernate when down to about 6% battery power - as I tend to use it plugged in anyway (it's faster off the mains) I don't really need to let it sleep.
ok, having had a look at the ports there is one with a little icon that looks like a bunch of computers connected together. is this the ethernet port? it appears the lead to the ntl box will plug in to this one without the usb adapter i normally use. however, are these ports designed to be left permanently connected (ie will it knacker if i keep unplugging it to use the laptop elsewhere)?
thanks for all your replies BTW, most helpful.
thanks for all your replies BTW, most helpful.
Yeah, if its square with 8 little tiny connectors at the bottom thats an RJ45 ethernet connector.
If the unadapted cable fits, give it a go it should work.
The only stumbling block I can think of is that the adapter is doing some sort of crossover gubbins, if thats the case you'll need a Cat5e crossover cable.
If the unadapted cable fits, give it a go it should work.
The only stumbling block I can think of is that the adapter is doing some sort of crossover gubbins, if thats the case you'll need a Cat5e crossover cable.
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