Mobile Phone Insurance

[Wigeon Incognito]

Hi there, a bit of advice required please.

I recently bought a Nokia 8800 Sirocco on Orange and due to its reasonable value wish to insure it. I checked out reviews of insurance companies on reviewcenter.com where Orange Care insurance is very poorly rated.

The best rated insurance was a company called CUSC but they refused to insure my particular phone. Any other companies that showed a good rating had not actually been rated by people that had made a claim so their reviews were of liitle use.

I was just wondering what fellow PHers reckoned to Orange Care - any experiences good/bad when claiming etc. Also, can anybody recommend an alternative company that they've had good experiences with.

Many thanks,

WI.

Edited by Wigeon Incognito on Wednesday 3rd January 19:38

[pjskel]

Did you buy it from an Orange store or P4U/CPW?
If the latter, there's them to try. Even if you didn't you could check out CPW anyway.
Otherwise, household policy insurer?

[chris.mapey]

I always used to rate Orange care very highly (I used to run a moibile phone shop a few years ago - always stunning customer service) - I have little recent experience of them though.

As an aside, does your household insurance not cover you (list the item separately on the policy) - also I get free phone insurance from NatWest as an Advantage customer - have a look at your bank...

HTH

Chris

[Wigeon Incognito]

Thanks for the replies. I don't currently have household insurance as I move around a lot for work so rent and take nothing of any value with me, good idea though.

I'll give the bank avenue a try.

[chris.mapey]

With your circumstances, I would advise you to go with Orange care.

IIRC - it's next day replacement / same day if you go to an Orange shop. Well worth it if you move around, and have your phone nicked / damaged whilst away on business

Chris

[falcemob]

From what I've seen Orange care seems pretty good. We insured my daughter's phone independantly only to find out that there was a big excess and when we took the policy out we werent told that they would only cover up to £150, not much good on a £250 phone. They also wanted reports on any fault or damage on the phone before they would pay.
I ditched that and switched to Orange care pretty quickly as they will replace the phone the next day by courier without much hassle.

[atomicrex]

Who do you bank with??

Lloyds, Natwest are among a few to offer free mobile insurance as part of their accounts.

Free is great

[combemarshal]

Despite Orange being less than useless there insurance was always good, I'd get through 3 or 4 phones a year and never had trouble!
Shame there so bloody expensive though, same amount of use (if not more) on T-Mobile (that I'm on now) and it's less than half price £55/month, I was around £120 on Orange!