Email forwarding
Author
Discussion

225

Original Poster:

1,331 posts

257 months

Tuesday 9th January 2007
quotequote all
Does anyone know of a company that could host our MX records and provide an email forwarding service.
Basically we are migrating other companies into our email system and need to have their email sent to their domain as normal, but also a copy forwarded to another address which is setup on our Exchange servers. The idea being they run two email systems whilst migrating then reply from the new email server, thus gradually their contacts use the new email address.
For example any email that is sent to accounts@oldcompany.com a copy of the email is sent to accounts@parentcompany.co.uk but both accounts must receive the email from the origonal sender, not a third party server.
We have some software written by a developer in place but its very flaky and we really need a more accountable company to undertake things.

Ta.

BliarOut

72,863 posts

270 months

Tuesday 9th January 2007
quotequote all
If they've got Exchange it can quite happily handle two domains. Just set up the new domain on the EX server, point the MX records at it and make it the default then it can handle both domains till the old one dies out.

GregE240

10,857 posts

298 months

Tuesday 9th January 2007
quotequote all
And you could create a group in AD, and create a recipient policy based on this group membership?

EG, your "normal" email address is bruce.willis@companyA.com

But, you are actually from CompanyB, who were taken over by CompanyA...

So create an AD group called CompanyBUsers

Then, a new Recipient Policy that says if member of CompanyBUsers, then create a secondary SMTP address of Firstname.Lastname@CompanyB.com (or whatever if you don't use Firstname.Lastname)

HTH
Greg


Edited by GregE240 on Tuesday 9th January 22:55

GregE240

10,857 posts

298 months

Tuesday 9th January 2007
quotequote all
Another thought...

You could also (assuming disk space) Exmerge their original mailboxes out to PST, and then back in to your Exchange system - I've scripted this recently for a customer. Not pretty, but it saved them spending 60K on Quest tools.

225

Original Poster:

1,331 posts

257 months

Wednesday 10th January 2007
quotequote all
Cheers all. The problem being that they use an old email system that uses pop 3 to collect emails from their ISP and into their email system. Their current ISP is providing the forwarding and we have the flaky software for the other companies but the ISP keeps missing emails or they arrive an hour later into our exchange servers.
There is no AD or Exchange server unfortunately and I can't seem to find a decent solution.

BliarOut

72,863 posts

270 months

Wednesday 10th January 2007
quotequote all
Ok, why does the mail *need* to hit your exchange server?

Normally in a cost conscious setup which this sounds like I'd set the second domain up on pop3 with user mailboxes then configure a secondary e-mail account in Outlook and set the new domain as the reply to address. Add a signature with the new e-mail details to Outlook if necessary as a belt and braces approach.

The main thing is why does the mail *need* to hit your server in the first place?

225

Original Poster:

1,331 posts

257 months

Wednesday 10th January 2007
quotequote all
We are migrating the new companies into our exchange server which means they will have a new email address. Therefore we need to run the systems paralell for a few months so that as emails come in they can start to reply from their new email address and gradually switch over. We can't just send a blanket email out to their contacts saying use this address as the nature of our business is completely email based and brokers sit their all day replying to emails. We receive some 30,000 messages a day for about 500 users so you can imagine that we need to migrate them as painlessly as possible.

ErnestM

11,621 posts

298 months

Wednesday 10th January 2007
quotequote all
Why not just change the mx record for the acquired company to your exchange server. Create a secondary smtp address space in Exchange to route the incoming traffic from @companyb.com to the appropriate user but have the primary address as your company's address. That way they receive the emails quickly but when they respond, it is with the new address.

ErnestM

matt173407

515 posts

260 months

Wednesday 10th January 2007
quotequote all
Hi

I suggest DSVR a very very good service and will meet your requirements, we have done a similar sort of thing and DSVR works 100%

225

Original Poster:

1,331 posts

257 months

Thursday 11th January 2007
quotequote all
Thanks for that, I phoned DesignerServers and they just gave me a number for Deamon who can't do the specific forwarding we need. Out of interest how did you set it up?

Cheers

matt173407

515 posts

260 months

Thursday 11th January 2007
quotequote all
Hi, if you use dsvr.co.uk or similar, you need to have your domain pointing at dsvr then setup the A records and MX to point to your email servers public IP.

If you need further assistance drop me an email, this will work as I currently have over 10 different domain names all going to 1 email system