SMTP relay service
Discussion
BT broadband dont support SMTP so you cant SEND (only recieve) email from your existing service provider. To send you have to dial up via the phone line. This sounds incredible but true according to our IT people ans several web searches on the subject.
This sucks but I have to live with it as the company pays my broadband bill at home. My options are:
Change my email service to BT.
Live with it
Use a relay service......which I found searching the web yesterday. Anyone know much about them, recomend one etc??
This sucks but I have to live with it as the company pays my broadband bill at home. My options are:
Change my email service to BT.
Live with it
Use a relay service......which I found searching the web yesterday. Anyone know much about them, recomend one etc??
sjp63 said:
BT broadband dont support SMTP so you cant SEND (only recieve) email from your existing service provider. To send you have to dial up via the phone line. This sounds incredible but true according to our IT people ans several web searches on the subject.
This sucks but I have to live with it as the company pays my broadband bill at home. My options are:
Change my email service to BT.
Live with it
Use a relay service......which I found searching the web yesterday. Anyone know much about them, recomend one etc??
This sucks but I have to live with it as the company pays my broadband bill at home. My options are:
Change my email service to BT.
Live with it
Use a relay service......which I found searching the web yesterday. Anyone know much about them, recomend one etc??
That doesn't sound right.
If you have a non BT e-mail provider the you would initiate a TCP/IP connection to the mail server, and then POP2 with SMTP or POP3 with or without SMTP, and since your connection wth your mail server is TCP, BT probably wouldn't even know, even if they cared.
If you have a standard ADSL connection, you can't expect data to transfer from your outbox to your mail server at the same rate as it would be transferred from your mail server to your inbox. If you have ADSL, then your outgoing rate will be about 56K (same as modem) but the incoming rate might be 256K.
It sounds to me if you have your ideas mixed up, but I'm not an expert at this.
Edited to add;
I'm pretty sure, I havn't tried it recently, I can use a VT100 to HELO pretty much anywhere, and I'm BT ADSL.
Edited by dilbert on Friday 2nd February 11:05
www.1stclassdomains.com/smtp_relay.asp
Im no expert...but thats what I'm told....Demon referred us to BT and BT referred us to Demon.
Searching we found lots of "BT sucks" comments regarding outgoing email problems related to lack of SMTP server on BT broadband.
Doesnt sound as if you guys are familiar with the issue?
Im no expert...but thats what I'm told....Demon referred us to BT and BT referred us to Demon.
Searching we found lots of "BT sucks" comments regarding outgoing email problems related to lack of SMTP server on BT broadband.
Doesnt sound as if you guys are familiar with the issue?
I'd check this, try googling "bt broadband smtp". Seems this restriction was lifted in 2005:
theo gray said:
Update (21-Aug-05)
Following on from this review and the subsequent update in April, BT have seen the error of their ways and begun to allow users to send and receive email via Outlook Express or their email client of choice as part of their Broadband Basic package.
In addition they have given you the ability to use your own From address if you already have an email account; this still isn't as simple to set up as other ISPs as you do need to authenticate with their SMTP mail server using a BT Yahoo! email account, but it's much better than it was.
So if you're stuck with the BT Broadband Basic package, at least you'll be able to use it for the basics, but it's still worth looking into moving as soon as your 12 months are up, to both save money, and get yourself a less restrictive setup - Force 9 are currently charging £14.99 for exactly the same limits (i.e. 2MB bandwidth and 1GB per month usage) as the BT Broadband Basic £17.99 package.
You need to set up authenticated smtp - click on the Advanced button on your email account settings and take it from there. Following on from this review and the subsequent update in April, BT have seen the error of their ways and begun to allow users to send and receive email via Outlook Express or their email client of choice as part of their Broadband Basic package.
In addition they have given you the ability to use your own From address if you already have an email account; this still isn't as simple to set up as other ISPs as you do need to authenticate with their SMTP mail server using a BT Yahoo! email account, but it's much better than it was.
So if you're stuck with the BT Broadband Basic package, at least you'll be able to use it for the basics, but it's still worth looking into moving as soon as your 12 months are up, to both save money, and get yourself a less restrictive setup - Force 9 are currently charging £14.99 for exactly the same limits (i.e. 2MB bandwidth and 1GB per month usage) as the BT Broadband Basic £17.99 package.
Edited by victormeldrew on Friday 2nd February 11:09
OK.......does this mean the recipient will see my emails from a BT address rather than my Demon address??
GregE240 said:
What victor said - they didn't used to offer it for free (cost was £2.50 a month IIRC, stingy bastards), but now its FOC. All you need to do is use your BT credentials for outgoing SMTP.
My dads in this boat.
My dads in this boat.
sjp63 said:
OK.......does this mean the recipient will see my emails from a BT address rather than my Demon address??
GregE240 said:
What victor said - they didn't used to offer it for free (cost was £2.50 a month IIRC, stingy bastards), but now its FOC. All you need to do is use your BT credentials for outgoing SMTP.
My dads in this boat.
My dads in this boat.
No.
sjp63 said:
www.1stclassdomains.com/smtp_relay.asp
Im no expert...but thats what I'm told....Demon referred us to BT and BT referred us to Demon.
Searching we found lots of "BT sucks" comments regarding outgoing email problems related to lack of SMTP server on BT broadband.
Doesnt sound as if you guys are familiar with the issue?
Im no expert...but thats what I'm told....Demon referred us to BT and BT referred us to Demon.
Searching we found lots of "BT sucks" comments regarding outgoing email problems related to lack of SMTP server on BT broadband.
Doesnt sound as if you guys are familiar with the issue?
I am familliar with the problem. However the relay solution dosent entirley solve it. The problem with relays is that some ISP'S will use a technique to check mail is valid. In laymans terns the ISP checks that the IP address of the mail server being used is related to the domain in the from email address. They will reject emails that do not have this relationship. You will have the same problem if you find a BT SMTP server you can use.
I'll take the bit about using the BT credentials for outgoing SMTP to my IT bods as you have noticed I dont know nuffink...thanks
No.
ThatPhilBrettGuy said:
sjp63 said:
OK.......does this mean the recipient will see my emails from a BT address rather than my Demon address??
GregE240 said:
What victor said - they didn't used to offer it for free (cost was £2.50 a month IIRC, stingy bastards), but now its FOC. All you need to do is use your BT credentials for outgoing SMTP.
My dads in this boat.
My dads in this boat.
No.
We have BT as a ISP via "home" ADSL at our offices
We run our own Exchange server. At first we used the SMTP server in Exchange but found that number of our clients were blocking our mail. The reason is that *most* ADSL IP addresses are blacklisted as SMTP senders. i.e. Chances are if SMTP traffic is coming from a home/ADSL IP address its probably spam from a zombie PC and utter crap.
So we had to relay from our SMTP server in our Exchange to BT's own SMTP server so that all our mail looks like its being sent by a "well known and reputable" BT server.
We get that F.O.C. as part of our broadband service.
The fact that BT act as a relay doesn't affect where it appears to the end user that the 'mail has come from. So its all good.
My home broadband is with Demon. From home I just use their SMTP server. No problems.
So I think I am seconding Greg's advice. You need an SMTP relay that you can authenticate with and send your 'mail via that?
We run our own Exchange server. At first we used the SMTP server in Exchange but found that number of our clients were blocking our mail. The reason is that *most* ADSL IP addresses are blacklisted as SMTP senders. i.e. Chances are if SMTP traffic is coming from a home/ADSL IP address its probably spam from a zombie PC and utter crap.
So we had to relay from our SMTP server in our Exchange to BT's own SMTP server so that all our mail looks like its being sent by a "well known and reputable" BT server.
We get that F.O.C. as part of our broadband service.
The fact that BT act as a relay doesn't affect where it appears to the end user that the 'mail has come from. So its all good.
My home broadband is with Demon. From home I just use their SMTP server. No problems.
So I think I am seconding Greg's advice. You need an SMTP relay that you can authenticate with and send your 'mail via that?
Oh bollox....I was hopefull till I read this!
I am familliar with the problem. However the relay solution dosent entirley solve it. The problem with relays is that some ISP'S will use a technique to check mail is valid. In laymans terns the ISP checks that the IP address of the mail server being used is related to the domain in the from email address. They will reject emails that do not have this relationship. You will have the same problem if you find a BT SMTP server you can use.
plasticpig said:
sjp63 said:
www.1stclassdomains.com/smtp_relay.asp
Im no expert...but thats what I'm told....Demon referred us to BT and BT referred us to Demon.
Searching we found lots of "BT sucks" comments regarding outgoing email problems related to lack of SMTP server on BT broadband.
Doesnt sound as if you guys are familiar with the issue?
Im no expert...but thats what I'm told....Demon referred us to BT and BT referred us to Demon.
Searching we found lots of "BT sucks" comments regarding outgoing email problems related to lack of SMTP server on BT broadband.
Doesnt sound as if you guys are familiar with the issue?
I am familliar with the problem. However the relay solution dosent entirley solve it. The problem with relays is that some ISP'S will use a technique to check mail is valid. In laymans terns the ISP checks that the IP address of the mail server being used is related to the domain in the from email address. They will reject emails that do not have this relationship. You will have the same problem if you find a BT SMTP server you can use.
If I understand the problem correctly (probably not
) I have had something similar when trying to send email when using my laptop away from home.
2 possible solutions...
1) Run SMTP software on your own machine www.softstack.com/freesmtp.html
2) register for Gmail and use their smtp server.
#1 Works but as it's not from a fixed IP might get stopped by anti-spam measures.
#2 Should be a fixed IP. I haven't proved I can send my ntl email via the Gmail smtp server yet but it should work!
I'll stop rambling now...
) I have had something similar when trying to send email when using my laptop away from home. 2 possible solutions...
1) Run SMTP software on your own machine www.softstack.com/freesmtp.html
2) register for Gmail and use their smtp server.
#1 Works but as it's not from a fixed IP might get stopped by anti-spam measures.
#2 Should be a fixed IP. I haven't proved I can send my ntl email via the Gmail smtp server yet but it should work!
I'll stop rambling now...
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