WinTV Users - any tips on troubleshooting set up?
WinTV Users - any tips on troubleshooting set up?
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Discussion

beano500

Original Poster:

20,854 posts

306 months

Friday 23rd February 2007
quotequote all
Now I thought this would be easy but I'm running into a brick wall.

My next move will be to contact Hauppauge for tech support, but I just want to see if any one can spot that I'm missing something.



I got a Nova T-500 card - it installed easily and PC recognises new hardware (seems to be seated quite happily too)

Installed drivers from supplied CD. And now I've re-installed (having cleared up first installation) from download of very latest drivers from Hauppauge. (Windoze XP user btw) And I am checking that the Device Manager thinks it's all hunky dory - which it appears to be.

Installed (and once again re-installed) software.

Connected to two different aerials - the one currently supplying us with digital to our telly and an amplified standalone jobbie - and I know we're capable of getting digital terrestrial because a) we're about 12 miles as the crow flies from Ally Pally and b) we already get it through a Freeview box!



YET - when I scan using WinTV I'm getting 0 (zero, nil, nada) signals.


So all you experts: Anybody spot any flaws in my plan or any tips for what I should be looking for??? (And yes, I have RTFM btw ! hehe )

TIA

kjr

799 posts

296 months

Friday 23rd February 2007
quotequote all
You could try the following if you have a VCR.

Connect the coax output from the VCR to the coax in on the TV Card (PC).

Insert tape into VCR and hit PLAY.

Start scan on WinTV and see if it picks up the signal/picture from the VCR.

KJR

Zad

13,024 posts

267 months

Friday 23rd February 2007
quotequote all
I don't know the card in question, but I have one of the older cards, and Hauppauge are a pain. It might be that somewhere in the setup it is set to another system standard.

Or it could be faulty

beano500

Original Poster:

20,854 posts

306 months

Friday 23rd February 2007
quotequote all
kjr said:
...a neat tip!...

thumbup



Yes, it did cross my mind that I got unlucky....

ThePassenger

6,962 posts

266 months

Saturday 24th February 2007
quotequote all
The Hauppage cards can be a cow sometimes.
Try removing all the drivers / utilities. Reboot if/when prompted to do so.
Insert the CD and look at the root of the disk.

Might spot something called HWCLEAR.EXE sat looking inoccently at you. Run it.
Reboot.
Install drivers and utilities, rebooting when prompted to do so.

The PVR-350 I have is rather older than you Nova-T, but the exe I've mentioned has been on their install sets since the original WinTV cards appeared... running it should remove the final traces of the card from your system and let the install program go at it from scratch. Also, if you see anything to do with hardware acceleration as an optional download, get it.

SlidingSideways

1,345 posts

263 months

Sunday 25th February 2007
quotequote all
Haupage have changed the chipset that the Nova-T cards use, meaning that some are the Connextant chipset, and the rest use the other on (can't remember which).
You need to work out which chipset it uses, then you can find the correct drivers. You can use lspci to do this usder Linux, anyone know how in Windows?

ARH

2,170 posts

270 months

Monday 26th February 2007
quotequote all
Tyhe nova t 500 is usb based, meaning the card appears to be a usb device, even though it is PCI. I have one and have had no issues at all. I also have 2 nova t's and one pvr150 all in the same machine. I would run HCWClear the install the latest drivers. Plus junk the internal amplified antenna, they don't work.

ThePassenger

6,962 posts

266 months

Monday 26th February 2007
quotequote all
SlidingSideways said:
You need to work out which chipset it uses, then you can find the correct drivers. You can use lspci to do this usder Linux, anyone know how in Windows?


Not a clue personally. But, ain't lspci SOOOO handy? one quick command and you know what you're looking for. lsmod is also a good one for figuring out what's what.

beano500

Original Poster:

20,854 posts

306 months

Saturday 3rd March 2007
quotequote all
Ah - remember this?

Thanks for all your help guys!


About the third or fourth re-install we finally got there.


Just the last hurdle now. I'm finding that I'm getting a regular hesitation - stuttering, if you like - on both picture and sound. Given I don't have any problem normally with video playback this is a bit disappointing. However, I've discovered that it's not so bad if I remove the monitor profile. My thinking is that despite having a capable CPU (Intel 3.4 slightly underclocked on an ABIT motherboard) and RAM (4Gb) that the graphics card is at its limit. It's a Radeon 9000 with just 64Mb of RAM powering my nice new 1680 x 1050 screen - nothing else has presented a problem to the display (yet - he says quickly touching wood!!!).

Is this a likely conclusion or should I try tweaking something first before shelling out? And what graphics card should I go for, if I replace it?

ThePassenger

6,962 posts

266 months

Saturday 3rd March 2007
quotequote all
beano500 said:
Ah - remember this?

Thanks for all your help guys!


About the third or fourth re-install we finally got there.


Just the last hurdle now. I'm finding that I'm getting a regular hesitation - stuttering, if you like - on both picture and sound. Given I don't have any problem normally with video playback this is a bit disappointing. However, I've discovered that it's not so bad if I remove the monitor profile. My thinking is that despite having a capable CPU (Intel 3.4 slightly underclocked on an ABIT motherboard) and RAM (4Gb) that the graphics card is at its limit. It's a Radeon 9000 with just 64Mb of RAM powering my nice new 1680 x 1050 screen - nothing else has presented a problem to the display (yet - he says quickly touching wood!!!).

Is this a likely conclusion or should I try tweaking something first before shelling out? And what graphics card should I go for, if I replace it?


It could be the graphics card, but usually the WinTV stuff uses a video overlay to display it's pictures (basically... Chromakey) so it shouldn't REALLY be pushing the card all that hard. I'd try different/newer/older versions of the ATi drivers. But if improvement is seen removing the colour profile then... yeah... fair enough

Personally, I'd get anything that is carrying an NVidia chip. Although make sure you remove all traces of the catalyst drivers before yanking the card. The NVidia drivers tend to be more robust and perky.