Urgent Help Needed Spyware ?

[Elite TVR's]

I am useless on computers and I now have a big problem I have a spyware i think I get a bubble comeup in the bottom right corner directing me to a site to purchase a spyware programme as I am infected by a trojan, I also get pop ups coming up with an internet explorer logo at the top, how do I get rid of this as I have run Norton and no good and spyware termintor too , I had to unplug my router just to allow me to get on the net, be gentle as I am useless with computers, any help please asap.

[mph999]

download lavasofts adaware - install, update and run.
Do the same with spybot

In fact, install, update then reboot to safe mode (restart pc + press F8 till you get menu), then run above programs

www.lavasoftusa.com/download_and_buy/product_comparison_chart.php
www.safer-networking.org/en/download/index.html

Purchase and install a decent anti-virus program - I personally use Nod32 (www.eset.com) and for Firewall I would recommend either zonealarm pro or Kerio.

[Elite TVR's]

Sorry if I sound thick how do I run the programmes you said in safe mode.

[Elite TVR's]

no worries, just got into safe mode,by the way I am using my laptop as i am doing it so this is very technical for me, I think I will give myself a pat on the back for managing this one. and everyone that helped me A BIG THANKYOU.

[mph999]

Elite TVR's said:

no worries, just got into safe mode,by the way I am using my laptop as i am doing it so this is very technical for me, I think I will give myself a pat on the back for managing this one. and everyone that helped me A BIG THANKYOU.

Well done, ensure that you "update" the software every few days, and run it regularly.

M

[scruffy]

if it's still there - and some are rather tenacious - you could try smitfraudfix or similar...

Google it...