symantec AV licence install 0x80004005

[shocker-z]

Error that I'm receiving: License install wizard was unable to install license on CCT09 (0x80004005).

I have gone through everything listed on http://service1.symantec.com/SUPPORT/
but still no joy, i have even copied over another Pcs entire symantec common files folder and reinstalled Symantec.

I tryed replacing a licence on another machine and have the same issue so it doesn't seem to be a client side issue it seems to be the server that cant for some reason, we have this issue on another server also at a totaly diffrent company.

any ideas ladies and gents?


Regards
Liam

[BliarOut]

http://marc.theaimsgroup.com/?l=ntbug

Any good?

[shocker-z]

Unfortunatly not, it seems like my issue is to do with the symantec Console rather than windows XP SP2

Thanks, any other ideas?


Liam

[shocker-z]

Anyone else? Might give Symantec a call today as this is urgent, i will try and remember to post the ansewer if they resolve the issue.


Regards
Liam

[Neil_Bolton]

May not be related, but I am having awful trouble trying to get my spanky new Backup Exec license keys to register on their website, therefore giving me my serial keys...

I'm fit to explode and have to concede defeat and pick the phone up

[shocker-z]

Dont think it's realated as my issue is server/client not internet/symantec site.

I Know weve had problems registering for the serial the past few days also..


Liam

[shocker-z]

They said that pushing a licence out from a server is not best practice and apparently it should be installed localy instead (this did work) but why have an option that doesnt work and why did he speak to me for over an hour on the phone trying to resolve and issue if as he says at the end it isnt actualy an issue???

*end of rant*


Liam