MSI file corupt (Hardware Issue?)
MSI file corupt (Hardware Issue?)
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Discussion

shocker-z

Original Poster:

554 posts

249 months

Saturday 3rd March 2007
quotequote all
Hmmm very very weird..

I'm having alot of MSI issues on a PC i built at work, i keep getting File corupt and other simular messages when runing installations, this goes from macromedia installs to office and backup exec.

I had the issue the first time i installed windows and thought it may have been windows and then i reinstalled windows froma diffrent CD, i then had issues right from the word go and MSI issues so i updated to windows installer to version 3 which instralled but i cxouldnt install anything not even .NET framework 1, 1.1, 2 or 3!

So i set off yet again with installing from our MSDN CDusing our key and i got a bit further as in office installed and dreamweaver installed (but not fireworks or flash) and it did install .NET Framework but still i get file corupt when installing backup exec and a few other installers.

Now this is very weird because i have downloaded on diffrent PCs and transferd and everything so only thing left to me is possibly a motherboard issue?

What are your views?


Regards
Liam

ThePassenger

6,962 posts

266 months

Saturday 3rd March 2007
quotequote all
As this is a work PC I'd suggest handing the issue over to your inhouse techies. If you are the inhouse techie and it's got you stumped give a recruiter a phone to arrange a one day visit from a contractor.

I'd not say it was hardware just yet.

GreenV8S

31,027 posts

315 months

Saturday 3rd March 2007
quotequote all
Run a hardware diagnostic, that will show whether you have a memory fault, disk fault etc.

SneakyNeil

9,292 posts

268 months

Saturday 3rd March 2007
quotequote all
memtest86+ yes

shocker-z

Original Poster:

554 posts

249 months

Saturday 3rd March 2007
quotequote all
yeah we are an IT company.. How else can you explain 3 different windows installs corporate and retail which all have the same issue after changing HDD too? I cant see any logical explanation to this being software.. I've also installed from a different CDROM drive 1 was from a DVD also.

Why the hell would i pay for a contractor to come in??? they would be just as confused and probs just do exactly what *contractors do, just replace parts and call it a fix but never know the actual problem!

Sorry nothing again contractors but I've come across a lot in previous company's and they don't know there arse from there elbow! an i can just swap test anyway, just the pain of reinstalling windows when it comes to mobo swaptest.


Any more logical sugestions like mentions with the mem test, in which i will run on Monday.


I have a hunch it's possibly a mobo issue as all parts were scavenged. Before anyone says how the hell could a mobo do that? trust me motherboards can cause software like problems!


Regards

Liam


Edited by shocker-z on Saturday 3rd March 14:56

GreenV8S

31,027 posts

315 months

Saturday 3rd March 2007
quotequote all
shocker-z said:

Any more logical sugestions like mentions with the mem test, in which i will run on Monday.


Don't just run mem test, run a full hardware diagnostic.

SneakyNeil

9,292 posts

268 months

Saturday 3rd March 2007
quotequote all
Yep - anyone else you give it to will just swap parts till it works, and charge the labour accordingly... I've seen similar problems with files being reported corrupt due to a memory fault in the past hence the suggestion - let memtest86+ go for a good three or four passes though, and preferably overnight.

I think this kind of thing happens when you get an unreliable address that generally falls in a data area or an area that the disk cache ends up using - data is read off the disk intact hence no crc / atapi errors in the event log but is corrupted some time after being stored in memory, then msiexec tries to decompress the cab files or whatever and the crc fails there, hence the corrupt file reports. An unreliable address that falls in an executable area would generally cause a blue screen when the nonsensical instruction tries to execute... thats my theory anyway and I'm sticking to it wobble

shocker-z

Original Poster:

554 posts

249 months

Saturday 3rd March 2007
quotequote all
Haha, That sounds logical to me i will give mem test a run first.. or even better just swap test anyway and see if it extracts if it does then definatly just memory if now then run some further tests

Will report back monday, as long as i dont break it too much


Liam

ThePassenger

6,962 posts

266 months

Saturday 3rd March 2007
quotequote all
shocker-z said:
yeah we are an IT company.. How else can you explain 3 different windows installs corporate and retail which all have the same issue after changing HDD too? I cant see any logical explanation to this being software.. I've also installed from a different CDROM drive 1 was from a DVD also.

Why the hell would i pay for a contractor to come in??? they would be just as confused and probs just do exactly what *contractors do, just replace parts and call it a fix but never know the actual problem!


No offence taken. But, why the hell would I or anyone else here give support to a company for free? I'll help you fix your computer without a problem, but this isn't 'your' PC per say.

Personally, I'd try a different version of Windows (not just flipping between corporate & retail of the same version) and see if the problem persists; if not then you've got a bum update comming down. If it does, then it's hardware and the full error message and the activity on the logs would be used to point out the knakkered part.

Contractors... very rarely 'just swap parts'...

SneakyNeil

9,292 posts

268 months

Sunday 4th March 2007
quotequote all
ThePassenger said:

No offence taken. But, why the hell would I or anyone else here give support to a company for free? I'll help you fix your computer without a problem, but this isn't 'your' PC per say.


Because we're all human beings, who help each other out from time to time? Half the threads in here are obviously 'work' related.

thepassenger said:

Contractors... very rarely 'just swap parts'...


Never mind contractors, all *anyone* does is just swap parts. You look at the evidence, make an educated guess, swap the part and move on - its just the most convenient & economical way to do it.

shocker-z

Original Poster:

554 posts

249 months

Sunday 4th March 2007
quotequote all
well at end of the day it kinda is my PC in the way i work as i work remotely on 10-20 different servers per day and write guides and support other software for colleges. I like a nice PC running smoothly. and work there 8 hours a day, when you like a job as much as i like mine you will see things as your own and take ownership of this such as your equipment rather than just sitting back and saying it's not my issue it's not my PC.


"No offense taken. But, why the hell would I or anyone else here give support to a company for free? I'll help you fix your computer without a problem, but this isn't 'your' PC per say."

I take it your not much of an open source community person then? at the end of the day this is a community to support computing not just home computing, if you don't want to support then no need to post on the thread its your decision whether to support it or not. giving an answer like get someone else to do it can be given to every bloody thread on this forum! but i don't want someone to do anything for me! I prefer to have idea's given to me to develop in a way that i can learn and use to my advantage.

A Bit like webdev I do PHP/Mysql and MSQL alot and well yeah anyone can get a template or code and use it but im the kind of person that prefers to get somthing out of it and call it my own.. e.g. ask for a sniplet on 1 litle part and then develop and get the bits i need and develop/learn.


It's not an update because it does this from basic install..

Why try a different version when from basic install it works on another PC as this means the CD isn't corrupt so it WILL/should work on every PC *excluding issues like this when it seems like it may be HW issues*


Like i say i will swap test the RAM tomorrow and take it from there.

*Cheers SneakyNeil*

Liam