Yahoo mail problems
Discussion
Oh lord, my email account on yahoo has for some reason failed to recognise my password and won't log on, I've had the account since about 1998 (same account and password) so haven't got it wrong or anything.
I've gone to the 'recover password' section and tried to get in through there but can't remember what I put 9 years ago - I vaugly recall that I put most of the details down correctly but may have changed a d.o.b. slightly or a postcode slightly - I was still very suspicious about the internet in those days.
Thing is that as this is my main email address for contacts from the past 9 years and as I relied on the attached address book, I'm goosed.
I will set up another email account and contact customer support but don't hold out much hope to be honest.
I've tried restarting the computer after deleting cookies etc but still no joy - one minute I'm emailing away, the next it doesn't know me from Adam...
I've gone to the 'recover password' section and tried to get in through there but can't remember what I put 9 years ago - I vaugly recall that I put most of the details down correctly but may have changed a d.o.b. slightly or a postcode slightly - I was still very suspicious about the internet in those days.
Thing is that as this is my main email address for contacts from the past 9 years and as I relied on the attached address book, I'm goosed.
I will set up another email account and contact customer support but don't hold out much hope to be honest.
I've tried restarting the computer after deleting cookies etc but still no joy - one minute I'm emailing away, the next it doesn't know me from Adam...
andy_s said:
Oh lord, my email account on yahoo has for some reason failed to recognise my password and won't log on, I've had the account since about 1998 (same account and password) so haven't got it wrong or anything.
I've gone to the 'recover password' section and tried to get in through there but can't remember what I put 9 years ago - I vaugly recall that I put most of the details down correctly but may have changed a d.o.b. slightly or a postcode slightly - I was still very suspicious about the internet in those days.
Thing is that as this is my main email address for contacts from the past 9 years and as I relied on the attached address book, I'm goosed.
I will set up another email account and contact customer support but don't hold out much hope to be honest.
I've tried restarting the computer after deleting cookies etc but still no joy - one minute I'm emailing away, the next it doesn't know me from Adam...
i had similar problem,tried beta account switch,worked fine since ! I've gone to the 'recover password' section and tried to get in through there but can't remember what I put 9 years ago - I vaugly recall that I put most of the details down correctly but may have changed a d.o.b. slightly or a postcode slightly - I was still very suspicious about the internet in those days.
Thing is that as this is my main email address for contacts from the past 9 years and as I relied on the attached address book, I'm goosed.
I will set up another email account and contact customer support but don't hold out much hope to be honest.
I've tried restarting the computer after deleting cookies etc but still no joy - one minute I'm emailing away, the next it doesn't know me from Adam...
Thanks for the advice guys - yup capslock off, cookies cleared, 2 x emails to customer support and tried changing versions (but can't get the old version back) but still no joy. I don't suspect anything strange going on, (someone hacking it and changing it), but of course this is quite possible. I'll keep pestering Yahoo! customer services (probably one bloke with a Starbucks and beanie reading PH instead of working!!) to see if I get any joy.
Lesson learned regarding contacts etc for the future.
What a pain in the thre'penny bits.
Lesson learned regarding contacts etc for the future.
What a pain in the thre'penny bits.
OK, after a few emails to the Customer Support Centre (with no joy but I didn't expect anything back too quickly) I managed to track down a telephone number for them and eventually spoke to a very nice real person who dealt with things in a jiffy.
The account had been hacked, although I'd managed to lock it off for most of the time by entering the wrong password twelve times in succession, (a handy annoyance to dish out to others which is interesting!)
Thanks for the suggestions and first prize to the 'it's been hacked' comments.
The account had been hacked, although I'd managed to lock it off for most of the time by entering the wrong password twelve times in succession, (a handy annoyance to dish out to others which is interesting!)
Thanks for the suggestions and first prize to the 'it's been hacked' comments.
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