Damn you stupid internet!!!!

[disco1]

Help, I'am a complete 'spaz' when it comes to computers as my last posts would verify.

I need help

I own a newish laptop, the operating system and applications work perfectly, no issues with performance.

When I launch my internet browser it is taking a little long to load and just locks up as and when it wants. Really annoying and it happens to all sessions I launch whether it be immediately or a few minutes later.

I ran all the anti virus/spyware stuff, noting captured/reported.

I checked the task manager for 'processes', although I only have the internet and XP running the process list goes off the screen, you have to scroll there is sooooo much running, lots of duplicated processes too!. The CPU usage is around 60-75%!!!!!

Can anyone help?

[SS2.]

Difficult to guess but you may well be bogged down with all sorts. Maybe its time for a bit of house-keeping..

Firstly, google 'Adaware' (anti-spyware). Download it, update it and run it.

Then download another anti-spyware application - 'Spybot Search and Destroy' is a good 'un. Download, update, run..

Next, forget Internet Explorer. Google 'Mozilla Firefox'. Download it and use it as your default browser.

Are you running any anti-virus software ? Google 'Avast! Anti-virus'. Download the freebie home version, update, run..

Finally, let XP do a disk cleanup (right click on the C: drive, properties, Disk Cleanup)..

Try all of the above and let us know if she's any better..

[disco1]

SS2. said:

Difficult to guess but you may well be bogged down with all sorts. Maybe its time for a bit of house-keeping..

Firstly, google 'Adaware' (anti-spyware). Download it, update it and run it.

Then download another anti-spyware application - 'Spybot Search and Destroy' is a good 'un. Download, update, run..

Next, forget Internet Explorer. Google 'Mozilla Firefox'. Download it and use it as your default browser.

Are you running any anti-virus software ? Google 'Avast! Anti-virus'. Download the freebie home version, update, run..

Finally, let XP do a disk cleanup (right click on the C: drive, properties, Disk Cleanup)..

Try all of the above and let us know if she's any better..

thanks, will try tonight

[trooperiziz]

If you still have problems, google HiJackThis, run it and it will give you a list of everything that is running or has been changed from default. If it doesn't make any sense you can post the log file on here and i'm sure someone on here can point out anything dodgy.

[disco1]

It is still running like a pig

I did a 'hijackthis', can anyone shed some light?

Logfile of HijackThis v1.99.1
Scan saved at 19:49:34, on 06/03/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:WINDOWSSystem32smss.exe
C:WINDOWSsystem32winlogon.exe
C:WINDOWSsystem32services.exe
C:WINDOWSsystem32lsass.exe
C:WINDOWSsystem32svchost.exe
C:WINDOWSSystem32svchost.exe
C:WINDOWSsystem32spoolsv.exe
C:WINDOWSExplorer.EXE
C:WINDOWSehomeehtray.exe
C:Program FileshpqHP Wireless AssistantHP Wireless Assistant.exe
C:Program FilesJavajre1.5.0_10 injusched.exe
C:WINDOWSsystem32RUNDLL32.EXE
C:Program FilesSynapticsSynTPSynTPEnh.exe
C:Program FilesHPQuickPlayQPService.exe
C:Program FilesHpHP Software UpdateHPWuSchd2.exe
C:Program FilesHewlett-PackardHP Quick Launch ButtonsQlbCtrl.exe
C:Program FilesQuickTimeqttask.exe
C:Program FilesiTunesiTunesHelper.exe
C:WINDOWSsystem32ctfmon.exe
C:Program FilesGoogleGoogleToolbarNotifier1.2.1128.5462GoogleToolbarNotifier.exe
C:Program FilesCommon FilesAheadlibNMBgMonitor.exe
C:Program FilesGrisoftAVG Anti-Spyware 7.5guard.exe
C:PROGRA~1GrisoftAVG7avgamsvr.exe
C:PROGRA~1GrisoftAVG7avgupsvc.exe
C:PROGRA~1GrisoftAVG7avgemc.exe
C:WINDOWSeHomeehRecvr.exe
C:WINDOWSeHomeehSched.exe
C:Program FilesCommon FilesLightScribeLSSrvc.exe
C:WINDOWSsystem32 vsvc32.exe
C:WINDOWSsystem32svchost.exe
C:WINDOWSsystem32mqsvc.exe
C:Program FilesHPDigital Imaging inhpqimzone.exe
C:WINDOWSsystem32mqtgsvc.exe
C:Program FilesHewlett-PackardSharedhpqwmiex.exe
C:WINDOWSeHomeehmsas.exe
C:Program FilesiPod iniPodService.exe
C:WINDOWSsystem32dllhost.exe
C:Program FilesJavajre1.5.0_10 injucheck.exe
C:Program FilesInternet ExplorerIEXPLORE.EXE
C:DOCUME~1DANIEL~1LOCALS~1TempTemporary Directory 1 for hijackthis[1].zipHijackThis.exe

R0 - HKCUSoftwareMicrosoftInternet ExplorerMain,Start Page = www.google.co.uk/webhp?sourceid=navclient&ie=UTF-8
R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYP
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:Program FilesAdobeAcrobat 7.0ActiveXAcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:PROGRA~1SPYBOT~1SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:Program FilesJavajre1.5.0_10 inssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:program filesgooglegoogletoolbar3.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:program filesgooglegoogletoolbar3.dll
O4 - HKLM..Run: [ehTray] C:WINDOWSehomeehtray.exe
O4 - HKLM..Run: [hpWirelessAssistant] C:Program FileshpqHP Wireless AssistantHP Wireless Assistant.exe
O4 - HKLM..Run: [SunJavaUpdateSched] "C:Program FilesJavajre1.5.0_10 injusched.exe"
O4 - HKLM..Run: [NvCplDaemon] RUNDLL32.EXE C:WINDOWSsystem32NvCpl.dll,NvStartup
O4 - HKLM..Run: [NvMediaCenter] RUNDLL32.EXE C:WINDOWSsystem32NvMcTray.dll,NvTaskbarInit
O4 - HKLM..Run: [nwiz] nwiz.exe /installquiet /nodetect
O4 - HKLM..Run: [MsmqIntCert] regsvr32 /s mqrt.dll
O4 - HKLM..Run: [High Definition Audio Property Page Shortcut] CHDAudPropShortcut.exe
O4 - HKLM..Run: [SynTPEnh] C:Program FilesSynapticsSynTPSynTPEnh.exe
O4 - HKLM..Run: [QPService] "C:Program FilesHPQuickPlayQPService.exe"
O4 - HKLM..Run: [HP Software Update] C:Program FilesHpHP Software UpdateHPWuSchd2.exe
O4 - HKLM..Run: [QlbCtrl] %ProgramFiles%Hewlett-PackardHP Quick Launch ButtonsQlbCtrl.exe /Start
O4 - HKLM..Run: [Cpqset] C:Program FilesHewlett-PackardDefault Settingscpqset.exe
O4 - HKLM..Run: [RecGuard] C:WindowsSMINSTRecGuard.exe
O4 - HKLM..Run: [QuickTime Task] "C:Program FilesQuickTimeqttask.exe" -atboottime
O4 - HKLM..Run: [iTunesHelper] "C:Program FilesiTunesiTunesHelper.exe"
O4 - HKLM..Run: [NeroFilterCheck] C:WINDOWSsystem32NeroCheck.exe
O4 - HKLM..Run: [AVG7_CC] C:PROGRA~1GrisoftAVG7avgcc.exe /STARTUP
O4 - HKLM..Run: [!AVG Anti-Spyware] "C:Program FilesGrisoftAVG Anti-Spyware 7.5avgas.exe" /minimized
O4 - HKCU..Run: [ctfmon.exe] C:WINDOWSsystem32ctfmon.exe
O4 - HKCU..Run: [swg] C:Program FilesGoogleGoogleToolbarNotifier1.2.1128.5462GoogleToolbarNotifier.exe
O4 - HKCU..Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:Program FilesCommon FilesAheadlibNMBgMonitor.exe"
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:Program FilesAdobeAcrobat 7.0Reader eader_sl.exe
O4 - Global Startup: HP Photosmart Premier Fast Start.lnk = C:Program FilesHPDigital Imaging inhpqthb08.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:PROGRA~1MICROS~3OFFICE11EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:Program FilesJavajre1.5.0_10 inssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:Program FilesJavajre1.5.0_10 inssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:PROGRA~1MICROS~3OFFICE11REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:Program FilesMessengermsmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:Program FilesMessengermsmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://ie.redirect.hp.com/svs/rdr?TYP
O16 - DPF: {1803B9EF-9905-4F34-AFC4-05D1BAB28801} (RegUserCfgUI Class) - http://us.dl1.yimg.com/download.yahoo
O23 - Service: AddFiltr - Hewlett-Packard Development Company, L.P. - C:Program FilesHewlett-PackardHP Quick Launch ButtonsAddFiltr.exe
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:Program FilesGrisoftAVG Anti-Spyware 7.5guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:PROGRA~1GrisoftAVG7avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:PROGRA~1GrisoftAVG7avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:PROGRA~1GrisoftAVG7avgemc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:Program FilesGoogleCommonGoogle UpdaterGoogleUpdaterService.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:Program FilesHewlett-PackardSharedhpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:Program FilesCommon FilesInstallShieldDriver11Intel 32IDriverT.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:Program FilesiPod iniPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:Program FilesCommon FilesLightScribeLSSrvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:WINDOWSsystem32 vsvc32.exe

[tank slapper]

Nothing in that log stands out as anything nasty.

Are you able to identify which process is using the processor so much? You can see CPU usage by opening task manager, clicking on the processes tab, then click on the CPU column to put them in order of usage. Post the name of the process here if you can.

[disco1]

Right then, it looks like I have sorted it

ran 3 different spyware programs - nothing
ran 3 anti virus - nothing
defraged h/drive - nothing
Ran everything - nothing

emptied temp internet files - nothing
emptied offline temp internet files - fixed

Edited by disco1 on Wednesday 7th March 09:18

[percy flage]

Google Crap Cleaner, download it, run it. Clears all the crap you refer to in your last post at teh touch of a button. You can set it to run at start up too, which saves the button pressing.