Email SMTP settings help please

[events]

Hi all - Wonder if anyone can help here.

A friend (honest!) is trying to set up her email. She has a domain which is held by the company she bought it off. Email forwarding has been set up to her yahoo.co.uk email address but she wants to use the domain email address from Outlook 2003.

I set up the email on my laptop with my ISP as the outgoing smtp and the ssl settings 995 for the incoming yahoo mail forwarding. All worked fine.

She set it up on her PC and uses Pipex but using smtp.dsl.pipex.com doesn't work? She has tried smtp.dial.pipex.com and that doesn't.

She isn't close by to check if she is putting everything in correctly but I have talked her through the set-up over the phone. She doesn't seem to know what her broadband username etc is for Pipex

So not sure if it is pilot error or as I know nothing about Pipex - if the pipex SMTP settings are correct.

Any help appreciated on this sunny afternoon.

Thanks

R

[sneakyneil]

Dont' know specifically about pipex but she may need to use authenticated SMTP, the username & password would probably be the one she uses for her pipex email account (if she has one).

[mickpjack]

You need your account name & password to logon. The account name is [e-mail] where aaaann is 4 chars & 2 digits. The password is as supplied when you registered with Pipex - there is no option to change it. Pop server is pop.dsl.pipex.com & the smtp server is smtpauth.dsl.pipex.com although smtp.dsl.pipex.com should still work.
Good luck,
Mick.

[events]

Thanks guys

Will pass it on.

Have a good weekend