Broadband actual speeds
Author
Discussion

missdiane

Original Poster:

13,994 posts

280 months

Monday 26th March 2007
quotequote all
Can someone just tell me what kind of speeds I should be expecting from the net,
we are connected to Orange with router, range from 'low to excellent' connection to the router and the 'mbps' runs between 11-54- usually at the lower end,
Things seem very slow, have been for a few months, we called up the router people they suggest we change channels,
Things improve for a while then go back to slow again, we are on a 2 meg package.
So, is this normal?

TIA


Zad

13,024 posts

267 months

Tuesday 27th March 2007
quotequote all
Are you connected to the router via a wireless adaptor? Because 11-54Mbit is the sort of speed WiFi produces, and has no relationship to the speed your adsl modem is connected to your ISP at. I trialled the Orange Livebox WiFi and it gave me 1Mbit to a machine 15ft away. Not exactly cutting edge.

mattyb123

2,206 posts

241 months

Tuesday 27th March 2007
quotequote all

ThePassenger

6,962 posts

266 months

Tuesday 27th March 2007
quotequote all
Zad said:
Are you connected to the router via a wireless adaptor? Because 11-54Mbit is the sort of speed WiFi produces, and has no relationship to the speed your adsl modem is connected to your ISP at.


Yep. When you brought the Orange service what speed did you plunk for? After that follow the link posted above to speed test the connection.

Your wireless speeds aren't related to internet speeds and shouldn't be worried about as WiFi is faster than the net.

Mr E

23,097 posts

290 months

Tuesday 27th March 2007
quotequote all
ThePassenger said:
Zad said:
Are you connected to the router via a wireless adaptor? Because 11-54Mbit is the sort of speed WiFi produces, and has no relationship to the speed your adsl modem is connected to your ISP at.


Yep. When you brought the Orange service what speed did you plunk for? After that follow the link posted above to speed test the connection.

Your wireless speeds aren't related to internet speeds and shouldn't be worried about as WiFi is faster than the net.



Indeed. If you have a 2Mb downlink package, I'd expect to see something like 1.6Mbits* at the application layer.

Note, that's MegaBITS, not MegaBytes.

http://performance.toast.net/
Pick Open Hosting (UK)
Hit run test.


missdiane

Original Poster:

13,994 posts

280 months

Tuesday 27th March 2007
quotequote all
[URL=www.speedtest.net][/URL]

missdiane

Original Poster:

13,994 posts

280 months

missdiane

Original Poster:

13,994 posts

280 months

Tuesday 27th March 2007
quotequote all
Thanks all, see results above if you are interested, so there is definately a problem, likely to be the router then?
I have a laptop adaptor to make me wireless, same as other computer, both computers have the same problem.

ThePassenger

6,962 posts

266 months

Tuesday 27th March 2007
quotequote all
Mr E said:
Indeed. If you have a 2Mb downlink package, I'd expect to see something like 1.6Mbits* at the application layer.

Worth keeping this in mind, as marketting will happily sell you a "2MEG" (or whatever) link but... it's not as fast as you think Ohh.. to have a 4MB/s links


missdiane said:
Thanks all, see results above if you are interested, so there is definately a problem, likely to be the router then?
I have a laptop adaptor to make me wireless, same as other computer, both computers have the same problem.


Likley to be router and/or ISP given those results; I'd start asking the usual questions:
1. What the hell did you sell me?
2. Where is my nearest exchange (if you're on ADSL)?
3. How far away from it am I?

If you've got a cable system installed (VirginMedia... or NTL:Telewest if you prefer hehe) I'd seriously give them a blast of the 'pull your finger out' air horn.

Quick fix attempt is to reboot everything and see if that improves things. Probably won't though but worth a shot.

missdiane

Original Poster:

13,994 posts

280 months

Tuesday 27th March 2007
quotequote all
Well, we were going to go to Sky broadband as its cheaper, we pay £18 now and can get the same for £5 from sky,
so just called orange to get the Mac code and they have offered us 8meg, with a free livebox, for £13 a month, so we took it, so with any luck the problems are solved!

ThePassenger

6,962 posts

266 months

Tuesday 27th March 2007
quotequote all
missdiane said:
Well, we were going to go to Sky broadband as its cheaper, we pay £18 now and can get the same for £5 from sky,
so just called orange to get the Mac code and they have offered us 8meg, with a free livebox, for £13 a month, so we took it, so with any luck the problems are solved!


Hopefully Although I'd find out where you nearest telephone exchange is and how far you are from it. That way you won't be disapointed when the 8meg upgrade happens if nothing actually does... if you see my point.

matt172

12,415 posts

275 months

Tuesday 27th March 2007
quotequote all
missdiane said:
[URL=www.speedtest.net][/URL]
my computer is upstairs in same house as Di's here's my results


[URL=www.speedtest.net][/URL]

missdiane

Original Poster:

13,994 posts

280 months

Tuesday 27th March 2007
quotequote all
ThePassenger said:
missdiane said:
Well, we were going to go to Sky broadband as its cheaper, we pay £18 now and can get the same for £5 from sky,
so just called orange to get the Mac code and they have offered us 8meg, with a free livebox, for £13 a month, so we took it, so with any luck the problems are solved!


Hopefully Although I'd find out where you nearest telephone exchange is and how far you are from it. That way you won't be disapointed when the 8meg upgrade happens if nothing actually does... if you see my point.

I dooo see your point, the other thing that makes me think its the router is this has only started happening over the past few months, it was fine and fast before that

Zad

13,024 posts

267 months

Tuesday 27th March 2007
quotequote all
If you can, try linking to the router with a cable rather than wireless, that will give you a truer and more repeatable test.

Just thought: Make sure your wireless link is secure, it could be someone "borrowing" your connection. Also, it may be that a neighbour has a new wireless router which has chosen to sit on the same radio channel as yours. Somewhere in the instructions should be a section telling you how to set security and change wifi channels.

mattyb123

2,206 posts

241 months

Tuesday 27th March 2007
quotequote all
Zad said:
If you can, try linking to the router with a cable rather than wireless, that will give you a truer and more repeatable test.

Just thought: Make sure your wireless link is secure, it could be someone "borrowing" your connection. Also, it may be that a neighbour has a new wireless router which has chosen to sit on the same radio channel as yours. Somewhere in the instructions should be a section telling you how to set security and change wifi channels.



Yes i agree entirely, make sure your network is secure! i have wireless at home and pick up 3 other unsecured networks from the surrounding houses. bastards stealing your bandwidth

signia

479 posts

255 months

Wednesday 28th March 2007
quotequote all
I'm with Orange too. Used to have superb quality connection at about 6meg.

Got informed they would upgrade to up to 8meg for free, so they did. Then I couldn't get online for 4 days. And now I have the slowest connection ever - I've been getting 0.7Mb results on various speed testers. Dropped connections and email servers not responding.

I've lit the blue touch paper with a few phone calls. Got the usual scripted phone call conversation to India and they weren't impressed when I told them I don't use a Livebox and have my own router.
Apparently I've been recently moved onto an LLU network which could be a bit unstable at high speed (but I don't have high speed!). Due for a line test today.
They reckon they might be able to throttle back for a better quality connection and put me on another network. Still not convinced, but I hope they can sort it out, otherwise I'll need to get out of my contract and try elsewhere.

This isn't a bash at Orange specifically, I know of friends who are having similar problems at the moment with different ISPs - particularly after upgrading. Maybe our local infrastructure just can't handle it?

Scraggles

7,619 posts

255 months

Wednesday 28th March 2007
quotequote all
www.thinkbroadband.com/speedtest/results/id/117510827418150122241.html

£40 pm, 8 mb maxadsl, slight hiccup the other day and was very slow, but usually pretty good, no fup or caps, just a suggested limit of a few hundred meg max