Virgin Broadband speeds
Author
Discussion

rav

Original Poster:

3,084 posts

261 months

Tuesday 3rd April 2007
quotequote all
A freind is with Virgin broadband and is paying for their 10MB broadband service. He has used an applciation called 'pitstop' to measure the actual speed that he is getting. To his surprise he is actually seeing an upload speed of 0.6MB and download of 0.8MB.

I know there is the usual disclaimer and speeds vary depending on capacity, but getting less than 1MB when you are paying for 10MB?? Is this allowed?

Parrot of Doom

23,075 posts

265 months

Tuesday 3rd April 2007
quotequote all
Tell him to use this one instead:

www.cableforum.co.uk/board/speed.php

And if hes getting the same results, phone them up and get it sorted.

Do not use the tech support line, its expensive. Use the customer services line.

toni896

2,188 posts

257 months

Tuesday 3rd April 2007
quotequote all
it's 10Mb not MB,
i'm on the 10Mb service upload I get around 450kb/s download I get 1150-1200kb/s.

FunkyGibbon

3,863 posts

295 months

Tuesday 3rd April 2007
quotequote all
I've used www.speedtest.net/ on my Virgin 10 Mb broadband.

I get downloads speeds of up to 9.6 Mb/s and upload maxes out a 0.5Mb/s which seems to be the physical limit of the modem.

edited to get me Bs to be bs

Edited by FunkyGibbon on Tuesday 3rd April 14:26

bogie

17,105 posts

303 months

Tuesday 3rd April 2007
quotequote all
0.8MB is about 6Mbps, so add in some overhead and congestion its not that far off 10Mbps ...remember these are all "at best" figures that are quoted and you need to take into account a lot of other factors..be careful not to mix up bits n bytes ...also measuring throughput in Windows is different to the real wire rate of the service i.e. you could be getting 10Mbps into the house, but there may be 1Mbps of protocol overhead to start with...you will never see 10Mbps (1250Kbps or 1.2MB/s) at a Windows PC on a download

another thing - most websites wont let you download 10Mbps from them anyway as they cant cope ...theres always a bottleneck somewhere

read the small print on the contract and I bet theres some small print somewhere that says this is an at best service and variable on conditions

check out "BE" and their 24Mbps broadband...its just marketing ploy and the small print will say "up to " ..and technically its impossible to get 24Mbps through ADSL2+ outside of a lab...well unless you actually sit in the telephone exchange..theres usually enough cable in the racks in the exchanges, so that even if you lived next doo you would be down at 20-22Mbps

...all bulls*t marketing to get customers on board.

mcflurry

9,191 posts

284 months

Tuesday 3rd April 2007
quotequote all
Virntlwest are doubling from 10mb to 20mb next month

toni896

2,188 posts

257 months

Tuesday 3rd April 2007
quotequote all
bogie said:
i.e. you could be getting 10Mbps into the house, but there may be 1Mbps of protocol overhead to start with...you will never see 10Mbps (1250Kbps or 1.2MB/s) at a Windows PC on a download


1150-1200 kb/s a sec is what is says, although i'm not that guillible to beleive it's spot on, I figure if it reports that the thats a bust speed, and prob knock a few kb/s off that to get a fair idea, 4.5Gb takes on average a little over an hour and a few secs to download.

this I can recreate so it not far off.

ThePassenger

6,962 posts

266 months

Wednesday 4th April 2007
quotequote all
rav said:
A freind is with Virgin broadband and is paying for their 10MB broadband service. He has used an applciation called 'pitstop' to measure the actual speed that he is getting. To his surprise he is actually seeing an upload speed of 0.6MB and download of 0.8MB.

I know there is the usual disclaimer and speeds vary depending on capacity, but getting less than 1MB when you are paying for 10MB?? Is this allowed?



That's actually pretty spot on for a 10meg connection, as the others say connection speeds is measured in bits a second not bytes a second (ok, yes carrier grade is... but).

So the maximum speed of a "10MEG" link is 1MB/s or 10Mb/s. When they go to "20MEG" your friend should see nearer the 2MB/s speed appear in his testing utility.

<rant>
Yes, I too find it exceptionally annoying that the adverts say "10meg" or "8meg" or whatever and are inferencing BYTE speeds. Then again 10Meg sounds nicer than 1Meg
</rant>

rsvmilly

11,288 posts

272 months

Wednesday 4th April 2007
quotequote all
ThePassenger said:
rav said:
A freind is with Virgin broadband and is paying for their 10MB broadband service. He has used an applciation called 'pitstop' to measure the actual speed that he is getting. To his surprise he is actually seeing an upload speed of 0.6MB and download of 0.8MB.

I know there is the usual disclaimer and speeds vary depending on capacity, but getting less than 1MB when you are paying for 10MB?? Is this allowed?



That's actually pretty spot on for a 10meg connection, as the others say connection speeds is measured in bits a second not bytes a second (ok, yes carrier grade is... but).

So the maximum speed of a "10MEG" link is 1MB/s or 10Mb/s. When they go to "20MEG" your friend should see nearer the 2MB/s speed appear in his testing utility.

<rant>
Yes, I too find it exceptionally annoying that the adverts say "10meg" or "8meg" or whatever and are inferencing BYTE speeds. Then again 10Meg sounds nicer than 1Meg
</rant>
Something I've wondered;

Why, when most current CPUs are 32 or even 64bit, are we still talking about 8 bits in a byte?

Plotloss

67,280 posts

301 months

Wednesday 4th April 2007
quotequote all
rsvmilly said:
ThePassenger said:
rav said:
A freind is with Virgin broadband and is paying for their 10MB broadband service. He has used an applciation called 'pitstop' to measure the actual speed that he is getting. To his surprise he is actually seeing an upload speed of 0.6MB and download of 0.8MB.

I know there is the usual disclaimer and speeds vary depending on capacity, but getting less than 1MB when you are paying for 10MB?? Is this allowed?



That's actually pretty spot on for a 10meg connection, as the others say connection speeds is measured in bits a second not bytes a second (ok, yes carrier grade is... but).

So the maximum speed of a "10MEG" link is 1MB/s or 10Mb/s. When they go to "20MEG" your friend should see nearer the 2MB/s speed appear in his testing utility.

<rant>
Yes, I too find it exceptionally annoying that the adverts say "10meg" or "8meg" or whatever and are inferencing BYTE speeds. Then again 10Meg sounds nicer than 1Meg
</rant>
Something I've wondered;

Why, when most current CPUs are 32 or even 64bit, are we still talking about 8 bits in a byte?


Because a byte is an absolute measure, its always 8 bits like a litre is always a litre whether its a 5 litre or 1 litre engine

32bit/64bit refers to the addressing capabilities

rsvmilly

11,288 posts

272 months

Wednesday 4th April 2007
quotequote all
Plotloss said:
rsvmilly said:
Something I've wondered;

Why, when most current CPUs are 32 or even 64bit, are we still talking about 8 bits in a byte?


Because a byte is an absolute measure, its always 8 bits like a litre is always a litre whether its a 5 litre or 1 litre engine

32bit/64bit refers to the addressing capabilities
When I was first fiddling with computers there were 8 bits in a byte and one byte took up one memory entry. So each memory 'cell', 'entry' or whatever could store a number 0-255.

Do I understand correctly that each memory cell can still only store 0-255 and it is the addressing ability that has improved?