Cable Broadband

[bigbaddom]

I was looking for some opinions on broadband. I am in kingston, and I am currently with Telewest, which then became virgin, and now the connection is very slow. I am more than willing to change, does anyone have any good recomendations in my area.
I would prefer cable, but anything that is quick, and I would prefer no download limits but anything really...

Thanks.

Dom

[nail_it]

Have you contacted virgin about this?

Neighbour has just left chirping of a similar problem.
He's just had delivered a new box and received a discount of £5/month. Says speed is back to normal now.
Worth having a firm talk with them and see what you can blag for your poor service

[ThePassenger]

If you want Cable broadband then Virgin is your only choice I'm afraid as they're the only cable company in the UK now.

As above I'd phone them up and whine.

[bigbaddom]

I think I will do that then.. thanks.

Another query, my modem is a motorola SB4100, currently connected via USB. However I would like to switch to use the LAN port so that I can set up wireless.
Any idea where I can download or gain access to the drviers for the modem as I dont have a CD? thanks. any other hints and tips would be fantastic!

[Mikey G]

bigbaddom said:

I think I will do that then.. thanks.

Another query, my modem is a motorola SB4100, currently connected via USB. However I would like to switch to use the LAN port so that I can set up wireless.
Any idea where I can download or gain access to the drviers for the modem as I dont have a CD? thanks. any other hints and tips would be fantastic!

Ethernet is plug and play (almost...) so it should be a case of plugging the ethernet port into the WAN port of your wireless router and thats it.

[mcflurry]

It shouldn't need a driver with xp, but if you need one for your OS then they are at

http://broadband.motorola.com/consume

Edited by mcflurry on Saturday 14th April 22:48

[Scraggles]

bigbaddom said:

I think I will do that then.. thanks.

Another query, my modem is a motorola SB4100, currently connected via USB. However I would like to switch to use the LAN port so that I can set up wireless.
Any idea where I can download or gain access to the drviers for the modem as I dont have a CD? thanks. any other hints and tips would be fantastic!

USB modems are generally not ethernet based, some do, but most dont

find an Ethernet based router/modem and have it sitting by the BT master socket, then Ethernet cable to the pc

wireless needs a wireless card and not the LAN port (ethernet cable)

download the drivers if needed from the cd that comes with the new router/modem, but new pc's not need them

[z4monster]

DEfinitely report your problems to Virgin. It's possibly your modem or may be a cabling issue locally. They are getting their act together and should be able to sort you out no problem.

ETA AFAIK nothing will have been changed since the move to Virgin. My service has not altered one bit. Locally there may be planned works to improve the network but is your service drops then they will sort it.

Edited by z4monster on Sunday 15th April 10:10

[bigbaddom]

ok now I am very confused, I have a motorola surfboard SB4100 modem, it can as far as I am aware be used with both usb and ethernet. This may be one of the problems, it does have an ethernet socket.

I have also bought a netgear WNR834B router.

However first of all I tried pluging the modem direct to the comp with the ethernet cable, and I cant access the internet.... any ideas on what I need to do?

thanks guys.

Dom

[Mikey G]

You need to reboot your modem, this should give it a new IP address with the computers ethernet.

[bigbaddom]

nope nothing seems to work, I must be incapable.
It isnt the comp, as I have tried 2 different ones, and the router wasnt even in the middle, must be the modem or me being stupid.... place your bets pls.....

[Mikey G]

Try connecting the computer to one of the router's ports first and see if the computer can see it. Maybe there is a problem with your ethernet port on the computer.

[monkeyhanger]

bigbaddom said:

ok now I am very confused, I have a motorola surfboard SB4100 modem, it can as far as I am aware be used with both usb and ethernet. This may be one of the problems, it does have an ethernet socket.

The 4100 has both USB and ethernet ports but you can only use 1 at a time...

Shut everything down (PC and Cable modem)and switch the power off.

Wait a couple of minutes.

Switch on the Modem and wait until you have a solid signal (all lights on)

Boot up the PC.

9 times out of 10 that will sort things out. Then you can start fiddling with the router.

Edited by monkeyhanger on Monday 16th April 00:53

[dtmpower]

Scraggles said:

bigbaddom said:

I think I will do that then.. thanks.

Another query, my modem is a motorola SB4100, currently connected via USB. However I would like to switch to use the LAN port so that I can set up wireless.
Any idea where I can download or gain access to the drviers for the modem as I dont have a CD? thanks. any other hints and tips would be fantastic!

USB modems are generally not ethernet based, some do, but most dont

find an Ethernet based router/modem and have it sitting by the BT master socket, then Ethernet cable to the pc

wireless needs a wireless card and not the LAN port (ethernet cable)

download the drivers if needed from the cd that comes with the new router/modem, but new pc's not need them

He is using cable not adsl - so it won't be near his BT master wsocket - it will be near his NTL/Telewest cable socket

[mcflurry]

bigbaddom said:

ok now I am very confused, I have a motorola surfboard SB4100 modem, it can as far as I am aware be used with both usb and ethernet. This may be one of the problems, it does have an ethernet socket.

I have also bought a netgear WNR834B router.

However first of all I tried pluging the modem direct to the comp with the ethernet cable, and I cant access the internet.... any ideas on what I need to do?

thanks guys.

Dom

Without meaning to suck eggs, are the plugs all in the right sockets. I moved mine the other day and plugged it in "back to front" as wasn't paying attention.

The SB4100 network output goes to the netgear internet plug socket, with a non crossed ethernet cable. The netgear output number 1,2,3 or 4 then goes to your ethernet socket on the pc with a similar cable. Once connected and switched on the netgear and SB4100 should have flashing lights

Then go to 192.168.1.1 (or whatever your netgear uses) and configure the wireless stuff