iTunes Store
Author
Discussion

emenel

Original Poster:

891 posts

250 months

Tuesday 15th May 2007
quotequote all
Does anyone have an idea why I wouldn't be able to connect to the iTunes store. I have full internet access and until a few days ago have had no problems connecting to the store. I have not made any changes to my computer but iTunes will try to connect for a few minutes then tell me that there is no connection and to try again.

I'm using Windows XP and Tiscali Broadband which, as I said, has not been a problem until recently.

Thanks for any suggestions.

Jinx

12,023 posts

291 months

Wednesday 16th May 2007
quotequote all
What firewall are you using?

emenel

Original Poster:

891 posts

250 months

Wednesday 16th May 2007
quotequote all
Jinx said:
What firewall are you using?


It's a pretty basic McAfee firewall and I have checked the settings to ensure that iTunes is permitted. The strange thing is that I have not made any changes to my setup but it has only stopped working in the last couple of days.

Strange.

350wedge

2,364 posts

304 months

Wednesday 16th May 2007
quotequote all
I'd had the same thing with my pc and Itunes. I never got to the bottom of the problem though, can only assume its may have been something in a windows update or something similar which corrupted it.

I just built a new pc and installed itunes and using the same connection it works fine now where my old one didnt.

I know it sounds drastic but have you got everything backed up, if so i'd try re-installing windows and starting afresh. Other than that i cant think of anything else that may help..

emenel

Original Poster:

891 posts

250 months

Friday 18th May 2007
quotequote all
350wedge said:


I know it sounds drastic but have you got everything backed up, if so i'd try re-installing windows and starting afresh. Other than that i cant think of anything else that may help..


I fear this is my only option. Thanks