LUCallback.exe?

[SpencerO]

Hi all.

Anyone know what the above process is? LUCallback.exe? A friend of mine is seeing it in the processes tab of task manager when he first boots his laptop (XP SP2) and isnt running anything else, yet his cpu is maxed out as a result. Google doesnt reveal much other than two schools of thought: 1. Its Live Update from Norton (which he does use), or 2. Its a nasty..

Any thoughts on a fix? (other than the obvious "ditch NAV its pants"... I've already told him to have a crack with CCleaner / Adaware et al...

cheers

S

[Trooper2]

It's live update from Norton A.V.

It can cause my PC to boot slowly and when it runs when I'm surfing the net it will use up to 40% of my CPU power.

It was really bad when I had FLV Player installed as there is a known conflict between FLV and Norton, Got rid of FLV and Norton became much less of a problem.

Edited by Trooper2 on Friday 18th May 10:52

[SpencerO]

Rather suspected that would be the case - however a search for that on the Norton website yields nothing.. no faqs, no bug fixes etc... Any ideas why this one process might be maxing out the cpu for no (visual) effect?

thanks again

S

[nubbin.]

I was googling this the other day - lots of information out there - my PC maxes out when LUcallbackProxy.exe runs with a P2P download - You can disable or schedule live update I suppose...

[Trooper2]

Sorry, I edited my original post with the only conflict that I know of.

[SpencerO]

thanks for both the swift replies, and the additional info. As its a mates machine im a little in the dark - but i believe its mainly used for itunes, msn messenger, skype and IE. Anyone aware of a conflict with any of these particular apps?

ta

S

[Trooper2]

SpencerO said:

thanks for both the swift replies, and the additional info. As its a mates machine im a little in the dark - but i believe its mainly used for itunes, msn messenger, skype and IE. Anyone aware of a conflict with any of these particular apps?

ta

S

Not that I'm aware of but that doesn't mean there isn't.

I'm sure it is programmed to check for updates at every boot. I've got Norton 2007 and want to say that you used to be able to schedule when Norton checked for updates but with 2007 it appears that you can only change the frequency of when it runs. He could turn live update off but then needs to remember to check for updates manually every week at the least. If he has a version previous to Norton 2007 have him check in Windows> Control Panel> Other Control Panel Options for a Symantec live update icon and see if it will allow scheduling.

[SpencerO]

I'll pass all of that on... thanks again, much appreciated