need help
Author
Discussion

Pony

Original Poster:

927 posts

251 months

Tuesday 29th May 2007
quotequote all
I had some spyware get on my comp earlier today and have a red box on my tool bar saying that my computer is infected with spyware, and that clicking on this message will install the "latest protection tools".

previously when i clicked on the message it installed a program called BraveSentry that scanned my computer, found some spyware and told me that i need to buy the full program to have them uninstalled. I already have the full version of ZoneAlarm so i closed Brave Sentry and scanned for spyware with ZoneAlarm. now i am pretty sure that all spyware has been cleaned up(ZoneAlarm classed BraveSentry as spyware) I still have this red box telling me that the computer is infected but if i click on it, it doesn't do anything.

i want to remove it and any help is greatly appreciated
(here's what it looks like on the screen)

randlemarcus

13,646 posts

262 months

Wednesday 30th May 2007
quotequote all
Its not Windows....its that spyware ZA failed to kill.

Best bet is to download Spybot Search & Destroy - google it, then run that, reboot, rerun until you and it are happy its killed it all.

And next time some anonymous webpage tells you that you are in danger if you dont click/subscribe/buy a bridge, think twice, huh?

Pony

Original Poster:

927 posts

251 months

Wednesday 30th May 2007
quotequote all
thanks for the advice but what is Spybot search and destroy?

NiceCupOfTea

25,607 posts

282 months

Wednesday 30th May 2007
quotequote all
Pony said:
thanks for the advice but what is Spybot search and destroy?
A proper spyware killer - don't leave home without it!

Gateway Networks

89 posts

236 months

Wednesday 30th May 2007
quotequote all
that type of spyware is pretty annoying to get rid of.

noramlly i would remove the HDD and scan it on another computer to make absolutely sure every possible file gets scanned.

dont forget to unhide the system files.

fatboy b

9,666 posts

247 months

Wednesday 30th May 2007
quotequote all
Zone Alarms fixed a problem for me that Spybot couldn't sort. In the options for the Spyware an ZA, there's a pick to do byte-level scanning (detection option). Only with this turned on did I get the crap off. It takes a while though.

Pony

Original Poster:

927 posts

251 months

Wednesday 30th May 2007
quotequote all
Gateway Networks said:
dont forget to unhide the system files.
sorry but, how?