dell customer number?
Author
Discussion

samdale

Original Poster:

2,860 posts

213 months

Sunday 20th September 2009
quotequote all
how the hell do i find it? i've got my internet receipt number and i've got an email and password.
i've also got a brand new laptop with a scratched screen and want it sorting. dont have a landline where i am so tried to email them. seems i cant without my customer number furious

ETA: just noticed where i've posted this, if it could be left for a little while that would be great as i only need a quick response smile [/cheeky]

Edited by samdale on Sunday 20th September 13:41

Muntu

7,683 posts

228 months

Sunday 20th September 2009
quotequote all
Two clicks from Google:

+44 870 908 0500
Monday - Friday
8AM to 6PM Local Time

samdale

Original Poster:

2,860 posts

213 months

Sunday 20th September 2009
quotequote all
Muntu said:
Two clicks from Google:

+44 870 908 0500
Monday - Friday
8AM to 6PM Local Time
samdale said:
dont have a landline where i am so tried to email them.
phone is 5p per min from a bt landline. im poor and only have a PAYG phone so say 20p/min? for how long?
as said, i want to email them.

Muntu

7,683 posts

228 months

Sunday 20th September 2009
quotequote all

samdale said:
dont have a landline where i am so tried to email them.
D'oh!

You will need the service tag, which will be on a white sticker somewhere

Hardware support:
http://support.dell.com/support/supportrequests/cr...

Cust Services:
http://support.dell.com/support/topics/global.aspx...

samdale

Original Poster:

2,860 posts

213 months

Sunday 20th September 2009
quotequote all
whatever i do i always get stopped at this screen

http://support.euro.dell.com/support/emailcustomer...

im in the uk btw so i get slightly redirected from the link you posted but it should be the same.

also in the past i've used the online chat for tech support for my desktop back home which was really good.
unfortunately when i enter my service tag it wont let me on that either. something along the lines of "support for that model is not yet available" (inspiron 17, if it matters)