Sky problems

[Vipers]

Righty ho, had sky+ for about 5 years, and to turn it all on I do the following, using the sky box.

Turn on TV.

Turn on Sky box, and telly then displays sky channel.

---

Today due to a malfunction, I had the sky+ box replaced with a brand new one, same make, Thompson.

But...................

Turn on TV.

Turn on Sky box, telly does not display sky.

I have to press TV/AV on telly remote to change it to sky. Why I wonder? did the old sky box send a signal to the telly saying "I am on" and the new box doesnt send a signal, any ideas guys?

All the guy did today was to remove the sky box, and replace it with a new one.

[FourWheelDrift]

Guy has connected the Sky box up to the TV using a SCART cable instead of using the RF Aerial connection you had been using?

[Vipers]

FourWheelDrift said:

Guy has connected the Sky box up to the TV using a SCART cable instead of using the RF Aerial connection you had been using?

Used the existing HDMI cable.

[theboyfold]

I might be wrong, but is there an option on a Sky box called Scart Control?

I don't have one anymore so I can't check at the moment.

ETA:

Ah-ha

http://www.avforums.com/forums/sky-sky/604821-sky-...

It will switch the TV to the active input. I think

Edited by theboyfold on Friday 5th February 19:57

[DeputyDawg]

theboyfold said:

I might be wrong, but is there an option on a Sky box called Scart Control?

I don't have one anymore so I can't check at the moment.

ETA:

Ah-ha

http://www.avforums.com/forums/sky-sky/604821-sky-...

It will switch the TV to the active input. I think

Edited by theboyfold on Friday 5th February 19:57

But he's using hdmi?

Perhaps there is a hdmi control menu setting?

[theboyfold]

DeputyDawg said:

theboyfold said:

I might be wrong, but is there an option on a Sky box called Scart Control?

I don't have one anymore so I can't check at the moment.

ETA:

Ah-ha

http://www.avforums.com/forums/sky-sky/604821-sky-...

It will switch the TV to the active input. I think

Edited by theboyfold on Friday 5th February 19:57

But he's using hdmi?

Perhaps there is a hdmi control menu setting?

I think it's a catch all phrase, I'm 99% sure I used to have it set to on with my old box and that was connected via HDMI

[Vipers]

theboyfold said:

I might be wrong, but is there an option on a Sky box called Scart Control?

I don't have one anymore so I can't check at the moment.

ETA:

Ah-ha

http://www.avforums.com/forums/sky-sky/604821-sky-...

It will switch the TV to the active input. I think

Edited by theboyfold on Friday 5th February 19:57

When the OH has finished watching Babylon 5, we recorded earlier, I will try that, watch this space.

[Vipers]

Didnt work, should it work like when you turn the sky box on, the telly comes on as as well.

Back to TV./AV button on telly box at mo.

[theboyfold]

• Turn the TV and Sky Box off
• Turn the TV back on (Should go to TV mode, unless you have it defaulting to AV)
• Turn on the Sky Box, with scart control on it should work

I could be wrong, I'd been running mine through my amp for the last year I had it, so my memory might be wrong

[Vipers]

Tks guys, off to bed, worked a 12 hour shift, will try suggestions tomorrow, so far no luck, driving me nuts.

BFN

[Vipers]

Still going nowhere, my thoughts are this.

When I turn on the DVD player, the TV defaults automatically to the DVD player, as the old box did, so obviously the DVD player must send a signal, or the telly detects a signal and defaults to it.

Maybe my new sky box doesnt have this. All the guy did yesterday was to remove sky box, and put a replacemnt in its place.

So I still have to press TV/AV button on the telly remote to change it to HDMI1 for sky box.

[mdm123]

sky + doesn't have a hdmi plug, a sky+ hd on the other hand does.

you old sky + box was connected via scart which has scart control which will switch the tv over. hdmi doesn't have this feature

[headcase]

Is this a SKY+ box we are talking about or a SKY HD box? Also what TV do you have?

HDMI does have a switching signal, it is called CEC but isnt utilised very well with sky.

Once we know exactly what gear you have then a solution can be formulated

[Vipers]

mdm123 said:

sky + doesn't have a hdmi plug, a sky+ hd on the other hand does.

you old sky + box was connected via scart which has scart control which will switch the tv over. hdmi doesn't have this feature

Old sky+ box did indeed have a HDMI to connect to the Tv. Not sure what you mean by "Sky+, and Sky+HD, I thought Sky+ was HD?, anyway when I got the HD telly 5 years ago, I had to upgrade my existing sky box to sky+ to receive the HD programmes. Having just said that, looked at the books which came with the units, the old one says its a "Sky HD box", the one put in the other day says "Sky+HD box", what the difference is I don't know, I do know I needed the first one to receive HD programmes. Both Thompson units.

headcase said:

Is this a SKY+ box we are talking about or a SKY HD box? Also what TV do you have?

HDMI does have a switching signal, it is called CEC but isnt utilised very well with sky.

Once we know exactly what gear you have then a solution can be formulated

Its a sky+HD box, to a HD Panasonic telly. Spoke to the fitter just now, said the Sky+HD box doesnt have a switching signal, (Also said he was surprised it worked on the other box), strange that the old box did, and worked fine. He may be right, so be making some phone calls Monday. If it was in the old box, why not keep same feature in new box.

I know its not the HDMI plug on the telly, I switched 1 and 2 around, and when I put the DVD player on, telly switched straight away to the DVD.

I mean its not big deal, but means having to use the Sky box, and telly box to turn it all on, and if it worked with the old box, why don't it work with the new one?

Oh someone mentioned the Scart on/off in set up, tried that, made no difference. So who has a new Sky+HD box, and does the telly recognise it automatically?

[f13ldy]

With a Panasonic you can set it to default to HDMI1 upon being switched on.

This will stop you having to press the TV/AV button.

Menu/Setup/Other Settings/Power on Preference/Select AV.

Thats for a Panasonic V10.

[Vipers]

f13ldy said:

With a Panasonic you can set it to default to HDMI1 upon being switched on.

This will stop you having to press the TV/AV button.

Menu/Setup/Other Settings/Power on Preference/Select AV.

Thats for a Panasonic V10.

Will give that a try, tks.

[headcase]

f13ldy said:

With a Panasonic you can set it to default to HDMI1 upon being switched on.

This will stop you having to press the TV/AV button.

Menu/Setup/Other Settings/Power on Preference/Select AV.

Thats for a Panasonic V10.

This is not quite correct, that will cause the TV to switch to whatever AV device is active at that time, so if the DVD player is on your TV will power on to the DVD player.

It uses the CEC signal in the HDMI so if your sky box dosent use it (as the engineer said) then the sky box wont be seen as active when you power on the TV (even when it is actually active)

I must say that i have set many SKY HD boxes up with many TV's and in my experiance it generally works fine on Panasonic TV's, i havent yet come across a SKY HD box that dosent auto switch the TV, if it dosent work its usually the TV that is not complient.

Edit to add (assuming your sky R/C is programmed to operate your TV volume) if you press TV then Help, the Help button actualy performs the same function as the AV button on your TV R/C, so you dont actually have to find the TV R/C to turn on sky. You can even program a macro so that pressing SKY will send the AV signal to the TV from the remote.

Edited by headcase on Saturday 6th February 19:51

[philthy]

Vipers said:

So who has a new Sky+HD box, and does the telly recognise it automatically?

We have, and yes it does automatically switch to HDMI1 when the sky box is turned on. In fact, if switched off, it turns the tv on if the sky box, or blu-ray player are turned on.

[Dogwatch]

Sounds as if the DVD connection is taking precedence over the Sky box HDMI input as far as the TV is concerned.
Try switching off the DVD player completely rather than leaving it on standby.

[Vipers]

headcase said:

Edit to add (assuming your sky R/C is programmed to operate your TV volume) if you press TV then Help, the Help button actualy performs the same function as the AV button on your TV R/C, so you dont actually have to find the TV R/C to turn on sky. You can even program a macro so that pressing SKY will send the AV signal to the TV from the remote.

Edited by headcase on Saturday 6th February 19:51

Tried that, works fine, tks. Not sure about the macro thingly, I will be ringing the sky guys on monday, make sure my NEW box is fully functional, still seems odd that the old box did it, and the NEW one doesnt.

Dogwatch said:

Sounds as if the DVD connection is taking precedence over the Sky box HDMI input as far as the TV is concerned.
Try switching off the DVD player completely rather than leaving it on standby.

Thanks for that as well, made no difference, but as I said above, I can now do it with one box, which is better than two.

f13ldy said:

With a Panasonic you can set it to default to HDMI1 upon being switched on.
This will stop you having to press the TV/AV button.

Menu/Setup/Other Settings/Power on Preference/Select AV.

Thats for a Panasonic V10.

And thanks for that, unfortunatly my setup doesnt have "Other Settings on it". Anyway I am down to using one box only, which is better, and will be on the blower Monday for a positive answer about the box, whether its defective or not.