Discussion
I have been on O2 for a couple of years now, I have a business phone that I use for about 10 hours of phone calls a week from home, and my personal phone that I use as needed from home as well.
Where I live I have a full O2 signal on both phones and everything has worked perfectly well since I moved to O2. At least it did until last week........ Since then people are having a hard time hearing me although I can hear them perfectly well. This is on both phones, and also Mrs has an O2 phone and she is getting the same thing.
There has been one change to our house in the past week. We have had wooden venetian blinds fitted to the front of the house. Is there any logical/technical reason that this would cause a loss of voice clarity? Note - the signal on the phone is still full signal, i.e. as strong as ever.
I cannot see that this would be making a difference, when I work in office, I am in room that is full of metal blinds that are never raised and do not have this problem.
Thoughts from people that understand how these things work appreciated!
Where I live I have a full O2 signal on both phones and everything has worked perfectly well since I moved to O2. At least it did until last week........ Since then people are having a hard time hearing me although I can hear them perfectly well. This is on both phones, and also Mrs has an O2 phone and she is getting the same thing.
There has been one change to our house in the past week. We have had wooden venetian blinds fitted to the front of the house. Is there any logical/technical reason that this would cause a loss of voice clarity? Note - the signal on the phone is still full signal, i.e. as strong as ever.
I cannot see that this would be making a difference, when I work in office, I am in room that is full of metal blinds that are never raised and do not have this problem.
Thoughts from people that understand how these things work appreciated!
I was working from home today, so did a bit of a test by hooking my mobile up in the car and driving around with my Mrs telling me if she could hear me. It appears within a 2 mile radius of my house, I sound like a Darlek, yet I can hear the other person perfectly.
As soon as I get 2 miles away they can hear me fine.
Looks like (as I guessed, and was told) the blinds being installed, and the loss of service is unrelated. I called O2 and they asked lots of stupid questions re handset (I explained this was on all 3 handsets), SIM Cards (again I explained all 3 sim cards), and to turn off 3G (I explained I cannot get 3G in this area). They then put me through to the network team who said there were no problems reported, but they would open one, and call me back later today.
They have not called yet. Fingers crossed they get it sorted ASAP.
As soon as I get 2 miles away they can hear me fine.
Looks like (as I guessed, and was told) the blinds being installed, and the loss of service is unrelated. I called O2 and they asked lots of stupid questions re handset (I explained this was on all 3 handsets), SIM Cards (again I explained all 3 sim cards), and to turn off 3G (I explained I cannot get 3G in this area). They then put me through to the network team who said there were no problems reported, but they would open one, and call me back later today.
They have not called yet. Fingers crossed they get it sorted ASAP.
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