G-mail troubles

[Dominic H]

Morning all,

I need a bit of help with a problem with G-Mail on my home laptop (windows vista running norton anti-virus).
When I open G-mail and open/read an e-mail, trying to back to the inbox to read other e-mails or trying to write a new e-mail the page freezes. Eventually this dialog box pops up warning me to stop running this script.



I have to close g-mail down and start again to access another e-mail or write a new one. I can perform 1 action before it freezes. This doesn't happen if I access my g-mail account from another PC only the home one. I have an uptodate Norton anti-virus, everytime I do a full system scan nothing untoward comes up.

Any suggestions as to what the problem/solution might be?

All help gratefully received, though please take it easy I'm a bit of a techno-biff....

Cheers,

Dom

[Dominic H]

It seemed to start when I had a security update from Microsoft, which prompted this message box everytime I open G-mail....



Thanks again,

Dom H

[zac510]

Don't use gmail/ie8 myself but it looks like an overly strict javascript security setting or something.

Can you lower the setting or put mail.google.com into your Trusted Sites?

[lestag]

I run vista and gmail and do not have that problem ("do you want to view....")..(helpful eh!!) My security settings for the internet zone is set to medium-high. what is yours set to?

Edited by lestag on Monday 1st March 10:49

[RichTbiscuit]

First of all you need to stop using Internet Explorer and use on of the fantastic, safer, alternatives.

Safari, Firefox, Opera, Google Chrome are all fantastic browsers.

[lestag]

RichTbiscuit said:

First of all you need to stop using Internet Explorer and use on of the fantastic, safer, alternatives.

Safari, Firefox, Opera, Google Chrome are all fantastic browsers.

I'm sorry , but i will have to bite. Can you provide some statistics in regard to "safer" for all the fantastic browsers you mention compared to IE8?

I just hate FUD (and apple when they forced Safari on me because I had itunes....)

[Dominic H]

zac510 said:

Don't use gmail/ie8 myself but it looks like an overly strict javascript security setting or something.

Can you lower the setting or put mail.google.com into your Trusted Sites?

Thanks, I'll try that...D

[Dominic H]

lestag said:

I run vista and gmail and do not have that problem ("do you want to view....")..(helpful eh!!) My security settings for the internet zone is set to medium-high. what is yours set to?

Edited by lestag on Monday 1st March 10:49

Mine are also medium-high, now adjusted to medium and googlemail added to safe sites....

I'll see how it goes.

D

[Dominic H]

It's still freezing and showing the script run problem, it's now showing this message 'stack overflow at line 878'...

Any suggestions?

[lestag]

Dominic H said:

It's still freezing and showing the script run problem, it's now showing this message 'stack overflow at line 878'...

Any suggestions?

1. disable nortons and try again
2. does the basic html version work?(bottom right hand corner)

Edited by lestag on Wednesday 3rd March 20:43

[cyberface]

lestag said:

RichTbiscuit said:

First of all you need to stop using Internet Explorer and use on of the fantastic, safer, alternatives.

Safari, Firefox, Opera, Google Chrome are all fantastic browsers.

I'm sorry , but i will have to bite. Can you provide some statistics in regard to "safer" for all the fantastic browsers you mention compared to IE8?

I just hate FUD (and apple when they forced Safari on me because I had itunes....)

Any browser is only as 'safe' as the OS it's running on. An exploit in the browser is limited if it's running with the permissions of a limited user. If the browser is integrated into the OS enough that the browser can run privileged code, then you can owned by a website, which isn't cool.

I've no idea about the latest IE, as I don't use Windows, but the earlier MS browsers had vulnerabilities that could be used to gain admin control of the box. Not funny. Then again, if the OS is insecure and privileges aren't separated properly, then any browser (they *all* have holes, as repeatedly proven) is a risk.


Dom - if this is because Google's web code to enable their cool features is choking on IE, then for the time being try running Google mail in Google's web browser (Chrome)... if Google's web apps don't operate correctly in Google's browser, it'd be very embarrassing Probably a better option than continuing to reduce your security settings in a Microsoft browser (OK it's prejudice, but MS don't have an excellent security record) until it works... especially if you use the same browser (now significantly less secure) for everything else.

There's almost certainly something conflicting with scripts and 'internet security' code trying to manage said scripts - but solving the problem may take significantly more time than just trying to use Google's browser. You can do anything with a computer with enough time and expertise, but often it's quicker and easier to use a suite of apps developed by the same company...

[Dominic H]

cyberface said:

Loads of helpful, detailed info as usual...

Right, running chrome with no mail conflicts,which is nice. Chrome is also very neat and easy to use...

Thanks very much cyber-fish boy! ;-)

[Blue Meanie]

lestag said:

RichTbiscuit said:

First of all you need to stop using Internet Explorer and use on of the fantastic, safer, alternatives.

Safari, Firefox, Opera, Google Chrome are all fantastic browsers.

I'm sorry , but i will have to bite. Can you provide some statistics in regard to "safer" for all the fantastic browsers you mention compared to IE8?

I just hate FUD (and apple when they forced Safari on me because I had itunes....)

I take it you don't actually look at what you are updating then? Delete Safari, problem over.

[mft]

Just as an aside, this shows how dreadfully slow IE is with Javascript. Any of the others would be better.

http://www.tomshardware.com/reviews/firefox-chrome...

[lestag]

Blue Meanie said:

lestag said:

RichTbiscuit said:

First of all you need to stop using Internet Explorer and use on of the fantastic, safer, alternatives.

Safari, Firefox, Opera, Google Chrome are all fantastic browsers.

I'm sorry , but i will have to bite. Can you provide some statistics in regard to "safer" for all the fantastic browsers you mention compared to IE8?

I just hate FUD (and apple when they forced Safari on me because I had itunes....)

I take it you don't actually look at what you are updating then? Delete Safari, problem over.

sorry... tried to force safari on me in the same way i hate google toolbar, which when you download adobe reader, it is conveniantly ticked for you

[Blue Meanie]

That's why you have a quick scan of what the updates are asking you.