Iphone 3gs and Itunes
Author
Discussion

Nickbmwcoupe

Original Poster:

125 posts

195 months

Tuesday 2nd March 2010
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Does anyone know how to download already purchased music from the store with out buying them again. reason is i restored my phone and now it wants me to buy it again!!

Any ideas?

off_again

13,917 posts

257 months

Tuesday 2nd March 2010
quotequote all
Everything is tagged in your iTunes account. Did you download direct to the phone? If so then I am not sure, but they are NOT lost. Best bet is to setup iTunes on your PC (Mac or Windows) and then use your account to login. There is an option for Outstanding Downloads, but if this doesn't help, give Apple a call.

A friend had this happen and he called them up, ran through some basic stuff and they just tagged his account to allow him to download them all again. No issues and eventually they all came down.

With apps though, just click on them again and it will download them without paying - it knows your account already paid for them and allows you to download them. Not sure if this works for the music though, so worth double checking.

PJ S

10,842 posts

250 months

Tuesday 2nd March 2010
quotequote all
So you never sync'd the iPhone at any time?
If you did, then the music should be right there in your Music (Library), and it's only a matter of selecting it in the Music tab or adding it to a playlist (and selecting that) of the iPhone, when it's connected.
If you didn't, and the Restore should've backed up the iPhone's contents, then you only need to contact Apple, and explain, for them to allow you to re-download them again.

All this and more can be found and understood by visiting www.apple.com/support

Nickbmwcoupe

Original Poster:

125 posts

195 months

Thursday 4th March 2010
quotequote all
Hi yeh i have it synced but didnt back it up after the downloads i thought it was like that app store were you dont have to pay for it again but i was wrong!! i have emailed apple support and they are looking in to it for me.

I have checked all over my itunes on my pc and its 110% not there. hopefully they give me a refund and ill just but it again.

Thanks

spitfire-ian

4,100 posts

251 months

Thursday 4th March 2010
quotequote all
Nickbmwcoupe said:
i thought it was like that app store were you dont have to pay for it again but i was wrong!!
As someone else has pointed out in this thread, or one very similar, if you bought a CD from a shop and then lost it, do you think you could just walk back into that shop and they'd give you a new CD for free?

Blue Meanie

73,668 posts

278 months

Thursday 4th March 2010
quotequote all
Sorry, but if you sync your phone, the tunes 'should' be on the iTunes music account on the PC/Mac. I've just tried this with a free track, and it synced over. Are you sure iTunes has no music on it?

Nickbmwcoupe

Original Poster:

125 posts

195 months

Friday 5th March 2010
quotequote all
i spoke to itunes and they were very understanding gave me my album back and gave me a refund tongue out