Wireless Conectivity Issue
Discussion
Help!
I have just changed from wired to wireless broadband at home.
I've also purchased a new laptop (Dell) for Mrs Whoami at the same time.
So, broadband works fine on my PC (wirelessly) and also works when connected via the ethernet connection from the new laptop. However, although the laptop can see the wireless connection, any attempt to connect using that method results in failure.
There is clearly a configuration error with the laptop (running Windows 7) but I'm damned if I can work out what it is.
Any ideas?
Cheers
I have just changed from wired to wireless broadband at home.
I've also purchased a new laptop (Dell) for Mrs Whoami at the same time.
So, broadband works fine on my PC (wirelessly) and also works when connected via the ethernet connection from the new laptop. However, although the laptop can see the wireless connection, any attempt to connect using that method results in failure.
There is clearly a configuration error with the laptop (running Windows 7) but I'm damned if I can work out what it is.
Any ideas?
Cheers
Couple of possibilities.
On a temporary basis, it might be worth logging onto the router and disabling wireless encryption to test whether or not the laptop can connect to the router/ gain internet access.
If it can; the problem lays with the laptops wireless encryption method.
If not; it'll either be restricted via the laptop (firewall,) or the router (locked down.)
First and foremost to verify: Windows Firewall.
Ensure the new laptop is able to connect to the home network via the firewall (or any 3rd party pre-loaded firewalls on the laptop.)
It could also be the encryption method.
Access your router (usually by entering 192.168.0.1 into the address bar of IE/ Firefox/ Chrome etc,) log onto the router and check security.
You'll have one of the following enabled:
WEP
WPA-PSK
WPA2
Double check that the laptop is using the same encryption; WEP/ WPA-PSK/ WPA2.
On a temporary basis, it might be worth logging onto the router and disabling wireless encryption to test whether or not the laptop can connect to the router/ gain internet access.
If it can; the problem lays with the laptops wireless encryption method.
If not; it'll either be restricted via the laptop (firewall,) or the router (locked down.)
First and foremost to verify: Windows Firewall.
Ensure the new laptop is able to connect to the home network via the firewall (or any 3rd party pre-loaded firewalls on the laptop.)
It could also be the encryption method.
Access your router (usually by entering 192.168.0.1 into the address bar of IE/ Firefox/ Chrome etc,) log onto the router and check security.
You'll have one of the following enabled:
WEP
WPA-PSK
WPA2
Double check that the laptop is using the same encryption; WEP/ WPA-PSK/ WPA2.
wizbit said:
First and foremost to verify: Windows Firewall.
Ensure the new laptop is able to connect to the home network via the firewall (or any 3rd party pre-loaded firewalls on the laptop.)
I've found that default Firewall configurations often block the DHCP response from the router so the laptop appears to be connected, but can't do anything as it has no IP address, no gateway and no DNS.Ensure the new laptop is able to connect to the home network via the firewall (or any 3rd party pre-loaded firewalls on the laptop.)
Interesting, 'cos I've bought a few new Dell laptops.
Each time I've found that if I disable the encryption on the WiFi, then fire up the Dell for the first time, it automatically connects as soon as it needs to in its 'first run' sequence.
When it's done all the registering and up dating, I then re-enable the security, adjust the settings on the laptop and it's all OK.
AS previous poster suggested, connect to the WiFi router via cable, disable the security and then try the settings on the Laptop.
Each time I've found that if I disable the encryption on the WiFi, then fire up the Dell for the first time, it automatically connects as soon as it needs to in its 'first run' sequence.
When it's done all the registering and up dating, I then re-enable the security, adjust the settings on the laptop and it's all OK.
AS previous poster suggested, connect to the WiFi router via cable, disable the security and then try the settings on the Laptop.
I always find its more to do with the router rather than the brand or type of laptop. The Orange Liveboxes for example are pigs and so are the ones supplied by Talk-Talk (unbranded) and I pretty much have to do the above whenever I connect a new device.
The one supplied by Sky however (the new unbranded one, not the Netgear ones) was brilliant and always connected first time regardless of the brand of laptop or type of device.
The one supplied by Sky however (the new unbranded one, not the Netgear ones) was brilliant and always connected first time regardless of the brand of laptop or type of device.
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