Right, had it with Dial up so
Discussion
Cant get BB through BT as outside the zone and i think that is also with RDSL as suggested in another thread recently(think that goes up to 5.5km).
So I can get NTL at the moment for £24.99 a month Free installation, 600K.
Does this sound Ok to you, I Have NTL down my street and imagine they need to run a line from the road to House , cant see online that i would get charge dfor that.
Simon
So I can get NTL at the moment for £24.99 a month Free installation, 600K.
Does this sound Ok to you, I Have NTL down my street and imagine they need to run a line from the road to House , cant see online that i would get charge dfor that.
Simon
Right signed up and getting it on the 12, As my Dad is Leaving BT I dont feel so bad now about Going to NTL as BT cant handle the extra 10 metres with their Broadband.
At least I wont have to wait an age to see PHTV and down loading Music etc etc etc
cant wait Speed Matters oh
should I have gone 1mb
At least I wont have to wait an age to see PHTV and down loading Music etc etc etc
cant wait Speed Matters oh should I have gone 1mb 
DOWNLOAD DOWNLOAD DOWNLOAD 
Sorry Welcome to the world of BB.....
When NTL are good, they are great.
But when they are not good, they are shocking.
Non-Existant customer service, and an email service that is up and down like a whore's drawers!
I have had NTL BB for 14 months now (as like you, BT broadband was not available at the time)
Now, every man and his dog will happily suppliy me with a decent BB service, so next time I have a bad NTHell day, I may just switch....
EDITED TO ADD....
How was the install process outside?
When they arrived to do mine, I had to suggest a decent cable run that didn't disturb Mrs Meeja's garden the way they wanted too (dig a trench right through the middle of the lawn!)
I re-routed them along the soil border between the lawn and the path (about 3 metres longer in total) and I even dug a decent depth trench (2 feet) as they said they would only dig down a few inches!)
Also, I had to re-concrete the bit where the cable crossed the existing concrete path, as the mix that they did never actually set!
(I'm a 600k £24.99 customer too......)
>> Edited by meeja on Friday 12th March 12:02
When NTL are good, they are great.
But when they are not good, they are shocking.
Non-Existant customer service, and an email service that is up and down like a whore's drawers!
I have had NTL BB for 14 months now (as like you, BT broadband was not available at the time)
Now, every man and his dog will happily suppliy me with a decent BB service, so next time I have a bad NTHell day, I may just switch....
EDITED TO ADD....
How was the install process outside?
When they arrived to do mine, I had to suggest a decent cable run that didn't disturb Mrs Meeja's garden the way they wanted too (dig a trench right through the middle of the lawn!)
I re-routed them along the soil border between the lawn and the path (about 3 metres longer in total) and I even dug a decent depth trench (2 feet) as they said they would only dig down a few inches!)
Also, I had to re-concrete the bit where the cable crossed the existing concrete path, as the mix that they did never actually set!
(I'm a 600k £24.99 customer too......)
>> Edited by meeja on Friday 12th March 12:02
Plotloss said:
You'll need 3 things.
Soulseek for music
Kazaa Lite K++ for software, films and TV shows.
eMule Plus for music, software, films and TV shows.
This years DSL bill should pay for itself inside of 24 hours...
I have Kazzalite allready
but will look into the others cheers. Was a bit annoyed they didnt put it conduit but otherwise the route was ok,went 18inches deep which is ok for me.
BB
Ballistic Banana said:
Was a bit annoyed they didnt put it conduit but otherwise the route was ok,went 18inches deep which is ok for me.
BB
I thought conduit was an installation requirement for cables of this nature?!
Usually they use the green stuff that looks like the waste water pipe on your washing machine.
If they haven't used any of this, then do be careful when gardening around the cable route area..... you can easily slice through a cable like that even with a hand trowel when planting border plants.
Can't remember where I got this letter to NTL but hope you have more luck.
Dear Cretins,
I have been an NTL customer since 9th July 2001, when I signed up for your 3-in-one deal for cable TV, cable modem, and telephone.
During this three-month period I have encountered inadequacy of service which I had not previously considered possible, as well as ignorance and stupidity of monolithic proportions. Please allow me to provide specific details, so that you can either pursue your professional prerogative, and seek to rectify these difficulties - or more likely (I suspect) so that you can have some entertaining reading material as you while away the working day smoking B&H and drinking vendor-coffee on the bog in your office.
My initial installation was cancelled without warning or notice, resulting in my spending an entire Saturday sitting on my fat arse waiting for your technician to arrive. When he did not arrive at all, I spent a further 57 minutes listening to your infuriating hold music, and the even more annoying Scottish robot woman telling me to look at your helpful website…. how? I alleviated the boredom to some small degree by playing with my testicles for a few minutes - an activity at which you are no-doubt both familiar and highly adept.
The rescheduled installation then took place some two weeks later, although the technician did forget to bring a number of vital tools - such as a drill-bit, and his cerebrum.
Two weeks later, my cable modem had still not arrived. After several further telephone calls (actually 15 telephone calls over 4 weeks) my modem arrived … a total of six weeks after I had requested it, and begun to pay for it.
I estimate that the downtime of your internet servers is roughly 35%… these are usually the hours between about 6pm and midnight, Monday to Friday, and most of the useful periods over the weekend.
I am still waiting for my telephone connection. I have made 9 telephone calls on my mobile to your no-help line this week, and have been unhelpfully transferred to a variety of disinterested individuals, who are it seems also highly skilled bollock jugglers.
I have been informed that a telephone line is available (and someone will call me back), that no telephone line is available (and someone will call me back), that I will be transferred to someone who knows whether or not a telephone line is available (and then been cut off), that I will be transferred to someone who knows whether or not a telephone line is available (and then been redirected to an answer machine informing me that your office is closed), that I will be transferred to someone who knows whether or not a telephone line is available (and then been redirected to the irritating Scottish robot woman…. and several other variations on this theme.
Doubtless you are no-longer reading this letter, as you have at least a thousand other dissatisfied customers to ignore, and also another one of those crucially important testicle-moments to attend to.
Frankly I don’t care, it’s far more satisfying as a customer to voice my frustrations in print than to shout them at your unending hold music.
Forgive me, therefore, if I continue.
I thought BT were shit, that they had attained the holy piss-pot of god-awful customer relations, that no-one, anywhere, ever, could be more disinterested, less helpful or more obstructive to delivering service to their customers. That’s why I chose NTL, and because, well, there isn’t anyone else is there?
How surprised I therefore was, when I discovered to my considerable dissatisfaction and disappointment what a useless shower of bastards you truly are. You are sputum-filled pieces of distended rectum - incompetents of the highest order. British Telecom - w*nkers though they are - shine like brilliant beacons of success, in the filthy puss-filled mire of your seemingly limitless inadequacy.
Suffice to say that I have now given up on my futile and foolhardy quest to receive any kind of service from you. I suggest that you do likewise, and cease any potential future attempts to extort payment from me for the services which you have so pointedly and catastrophically failed to deliver – any such activity will be greeted initially with hilarity and disbelief – although these feelings will quickly be replaced by derision, and even perhaps a small measure of bemused rage.
I enclose two small deposits, selected with great care from my cats litter tray, as an expression of my utter and complete contempt for both you, and your pointless company. I sincerely hope that they have not become desiccated during transit - they were satisfyingly moist at the time of posting, and I would feel considerable disappointment if you did not experience both their rich aroma and delicate texture. Consider them the very embodiment of my feelings towards NTL, and it’s worthless employees.
Have a nice day - may it be the last in you miserable short life, you irritatingly incompetent and infuriatingly unhelpful bunch of twats,
Yours psychotically,
Xxxx Xxxxxxx
Dear Cretins,
I have been an NTL customer since 9th July 2001, when I signed up for your 3-in-one deal for cable TV, cable modem, and telephone.
During this three-month period I have encountered inadequacy of service which I had not previously considered possible, as well as ignorance and stupidity of monolithic proportions. Please allow me to provide specific details, so that you can either pursue your professional prerogative, and seek to rectify these difficulties - or more likely (I suspect) so that you can have some entertaining reading material as you while away the working day smoking B&H and drinking vendor-coffee on the bog in your office.
My initial installation was cancelled without warning or notice, resulting in my spending an entire Saturday sitting on my fat arse waiting for your technician to arrive. When he did not arrive at all, I spent a further 57 minutes listening to your infuriating hold music, and the even more annoying Scottish robot woman telling me to look at your helpful website…. how? I alleviated the boredom to some small degree by playing with my testicles for a few minutes - an activity at which you are no-doubt both familiar and highly adept.
The rescheduled installation then took place some two weeks later, although the technician did forget to bring a number of vital tools - such as a drill-bit, and his cerebrum.
Two weeks later, my cable modem had still not arrived. After several further telephone calls (actually 15 telephone calls over 4 weeks) my modem arrived … a total of six weeks after I had requested it, and begun to pay for it.
I estimate that the downtime of your internet servers is roughly 35%… these are usually the hours between about 6pm and midnight, Monday to Friday, and most of the useful periods over the weekend.
I am still waiting for my telephone connection. I have made 9 telephone calls on my mobile to your no-help line this week, and have been unhelpfully transferred to a variety of disinterested individuals, who are it seems also highly skilled bollock jugglers.
I have been informed that a telephone line is available (and someone will call me back), that no telephone line is available (and someone will call me back), that I will be transferred to someone who knows whether or not a telephone line is available (and then been cut off), that I will be transferred to someone who knows whether or not a telephone line is available (and then been redirected to an answer machine informing me that your office is closed), that I will be transferred to someone who knows whether or not a telephone line is available (and then been redirected to the irritating Scottish robot woman…. and several other variations on this theme.
Doubtless you are no-longer reading this letter, as you have at least a thousand other dissatisfied customers to ignore, and also another one of those crucially important testicle-moments to attend to.
Frankly I don’t care, it’s far more satisfying as a customer to voice my frustrations in print than to shout them at your unending hold music.
Forgive me, therefore, if I continue.
I thought BT were shit, that they had attained the holy piss-pot of god-awful customer relations, that no-one, anywhere, ever, could be more disinterested, less helpful or more obstructive to delivering service to their customers. That’s why I chose NTL, and because, well, there isn’t anyone else is there?
How surprised I therefore was, when I discovered to my considerable dissatisfaction and disappointment what a useless shower of bastards you truly are. You are sputum-filled pieces of distended rectum - incompetents of the highest order. British Telecom - w*nkers though they are - shine like brilliant beacons of success, in the filthy puss-filled mire of your seemingly limitless inadequacy.
Suffice to say that I have now given up on my futile and foolhardy quest to receive any kind of service from you. I suggest that you do likewise, and cease any potential future attempts to extort payment from me for the services which you have so pointedly and catastrophically failed to deliver – any such activity will be greeted initially with hilarity and disbelief – although these feelings will quickly be replaced by derision, and even perhaps a small measure of bemused rage.
I enclose two small deposits, selected with great care from my cats litter tray, as an expression of my utter and complete contempt for both you, and your pointless company. I sincerely hope that they have not become desiccated during transit - they were satisfyingly moist at the time of posting, and I would feel considerable disappointment if you did not experience both their rich aroma and delicate texture. Consider them the very embodiment of my feelings towards NTL, and it’s worthless employees.
Have a nice day - may it be the last in you miserable short life, you irritatingly incompetent and infuriatingly unhelpful bunch of twats,
Yours psychotically,
Xxxx Xxxxxxx
my recomendation is always
www.zenadsl.co.uk
ok so all adsl lines are re-sold bt lines back to the server.
but the service you get from zen is great.. howabout order to activation in 4 days !!!!!!
also the best bit 1 month contracts, so if they are shit just dump them... i've got all my adsl customers using zen ( direct from them not resold through me)
sliding scale of quality of service
zen
.
.
.
.
.
.
.
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..
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.
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.
1 million more dots
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.
telewest/ntl
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.
several million more dots
.
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.
.
BT
oh yeah and dont forget 8 free static ip's if you want them with zen... try getting that on a home line from ntl...
>> Edited by Graham on Friday 12th March 23:38
www.zenadsl.co.uk
ok so all adsl lines are re-sold bt lines back to the server.
but the service you get from zen is great.. howabout order to activation in 4 days !!!!!!
also the best bit 1 month contracts, so if they are shit just dump them... i've got all my adsl customers using zen ( direct from them not resold through me)
sliding scale of quality of service
zen
.
.
.
.
.
.
.
.
..
.
.
.
.
1 million more dots
.
.
.
.
.
telewest/ntl
.
.
.
.
.
.
.
.
.
several million more dots
.
.
.
.
.
BT
oh yeah and dont forget 8 free static ip's if you want them with zen... try getting that on a home line from ntl...
>> Edited by Graham on Friday 12th March 23:38
Just spotted this:
When I got NTHell broadspam it was on offer at £10 a month for 3 months of 600K. Then it went down to £17.49 a month for 150K, or up to £24.99 to keep the 600K.
As I seem to have had nothing but grief since I started using Kazaa, Shareaza etc. for music pilfering (I have to turn off the firewall or the peer-to-peers won't work; I then get virtually raped by the internet weirdos) I am thinking of binning them and going down to 150K, as most of what I do doesn't need 600K.
BB: get a firewall, and get one NOW.
Ian
When I got NTHell broadspam it was on offer at £10 a month for 3 months of 600K. Then it went down to £17.49 a month for 150K, or up to £24.99 to keep the 600K.
As I seem to have had nothing but grief since I started using Kazaa, Shareaza etc. for music pilfering (I have to turn off the firewall or the peer-to-peers won't work; I then get virtually raped by the internet weirdos) I am thinking of binning them and going down to 150K, as most of what I do doesn't need 600K.
BB: get a firewall, and get one NOW.
Ian
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